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1 room, 2 adults

VIP Grand Lisboa Hotel and Spa

5-star5 stars
Avenida 5 de Outubro, 197, Lisbon, 1050-054, Portugal

Luxury hotel with spa, near Gulbenkian Museum
  • Free WiFi
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
Good7,4
WiFi
Good internet service
Location
Great location
Service
Service is adequate
Value
Value for money could be better
274See all 274 Hotels.com reviews
From 1 091 reviews

TripAdvisor Traveller Rating

VIP Grand Lisboa Hotel and Spa

from ZAR 1,786
  • Standard Twin Room
  • Standard Single Room
  • Executive Suite
  • Standard Double Room

What’s around VIP Grand Lisboa Hotel and Spa

Landmarks

  • In Lisbon Old Town
  • Gulbenkian Museum - 10 min walk
  • Lisbon Zoo - 26 min walk
  • Rossio Square - 41 min walk
  • Santa Justa Elevator - 45 min walk
  • University of Lisbon - 18 min walk
  • Marquis of Pombal Square - 26 min walk
  • Amoreiras Shopping Center - 36 min walk

Getting around

  • Lisbon (LIS-Humberto Delgado) - 11 min drive
  • Cascais (CAT) - 15 min drive
  • Lisbon Entrecampos Station - 4 min walk
  • Lisbon Roma-Areeiro Station - 18 min walk
  • Lisbon Sete Rios Station - 25 min walk
  • Campo Pequeno Station - 3 min walk
  • Entre Campos Metro Station - 9 min walk
  • Saldanha Station - 12 min walk

At a glance

Key facts

Hotel size

  • This hotel has 295 rooms
  • This hotel is arranged over 14 floors

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is noon

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Self parking *

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • 24-hour room service
Things to do
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
Working away
  • 24-hour business center
  • Conference space size (feet) - 5305
  • Conference space size (meters) - 493
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Elevator/lift
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
Languages Spoken
  • English
  • French
  • Portuguese
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
Sleep well
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
Freshen up
  • Private bathroom
  • Bathtub only
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • 26-inch LCD TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Lúcia Piloto has 3 treatment rooms. Services include deep-tissue massages, hot stone massages, and body treatments. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a spa tub.

The spa is open select days.

Dining

Pivot Restaurant - This restaurant serves breakfast only.

Cenario - This restaurant serves lunch and dinner. Reservations are required. Open select days.

Press Club Bar - This bar serves light fare only.

VIP Grand Lisboa Hotel and Spa’s small print

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Also known as

  • Grand Lisboa Hotel
  • VIP Lisboa Grand
  • Vip Grand Lisboa Hotel And Spa
  • VIP Grand Lisboa Hotel Spa
  • Hotel VIP Grand Lisboa
  • Hotel VIP Lisboa
  • Lisboa Grand
  • VIP Grand Hotel Lisboa
  • VIP Grand Lisboa
  • VIP Grand Lisboa Hotel
  • VIP Grand Lisboa Hotel Lisbon
  • VIP Grand Lisboa Lisbon

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 14 years of age.

Optional extras

Self parking costs EUR 12,00 per day

Buffet breakfast is offered for an extra charge of EUR 20 per person (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Recent reviews

Good 7,4 From 274 reviews

Fair 4,0
Why have a picture of a pool
I booked this hotel because it had an outdoor pool. The picture on the web site is a picture of a pool. The pool was not open even though 6 of the 10 days I was there it was above 80 degrees. I would have stayed somewhere else closer to the city center if I knew the pool was not going to be open. I was planning on using the spa but there was a fire the 2nd day I was there so it was closed. There were no hotels for a decent price left or I would have moved plus I had people picking me up at the hotel. The bathtub was very slippery. They never gave me wash clothes after the first day even though I called house keeping. The hair dryer did not work. I told them but they never fixed it. I brought my own so it wasn't a big deal to me. There were no outlets by the bed or clock. I had to get up to see what time it was. The hostess in the breakfast restaurant was very nice. The breakfast was ok it was 15 euros a bit high. But convenient and you got more than one cup of coffee. The hotel was clean and close to Camp Panqua. The other station they sent us to was much further especially when you got off the Metro. I don't understand why they would tell us to use it. I had to wait about 10 minutes for the elevator a few times. If you had to use the elevator when a tour group arrived you were out of luck.
Karen, us10 night family trip
Very good 8,0
Good hotel but some services could be better
The hotel room was large and quite comfortable There were several amenities including a good size t.v. with stable reception and a fair amount of English language channels. We got two complimentary bottles of water in the fridge each day. Nice shampoo body lotion (but mo conditioner)., shower gel and body lotion provided daily. Room service was great and the food was excellent quality. Some of the hotel services were somewhat lacking. They advertise a swimming pool but the pool area is only open during the summer months (we were there in May and it was closed). There is also a spa attached to the hotel but only limited use is provided to guests free of charge. I had to reserve use of the steam room and sauna and they do not provide a changing room. I had to come in a bathrobe wearing a swimsuit. Upon arrival I was escorted to the area and was the only person there. The steam room was not working properly and the sauna was unbearably hot. The spa staff was rather aloof and not at all helpful or welcoming. I asked to use the jacuzzi (for an extra cost for 30 min) and was told it would not be possible altho there was nobody there. Some of the front desk staff were a bit off putting, I was given a brush off a couple of times by the head clerk. There is a restaurant in the lobby that charges 15 euros for a very mediocre breakfast buffet. Hardly worth the cost as there are cafes across the street with much better food for half the price.
andy, ieRomance trip
Good 6,0
Nice Enough, Not 5 Star
Whilst the hotel was pleasant, I would say that it definitely isn't up to the 5 star rating and the price they are commanding because of the rating. A number of the advertised amenities were not available such as hair dryer, minibar and iron and overall the quality of the room and in particular the bathroom were not up to the standard of a 5-star Hotel.
au2 night romance trip
Exceptional 10,0
GREAT TRIP.....GREAT HOTEL
Had a wonderful time in Lisbon...hotel was great.....clean and comfortable...staff was friendly and helpful
Lois, usFamily trip
Exceptional 10,0
Great service and excellent location
Comfy and I have received a great service as well. Location is really good too and there is a metro and train station within a couple of blocks from the hotel as well. I highly recommend it.
Bruno, ieRomance trip

VIP Grand Lisboa Hotel and Spa

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