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All properties in Osaka, Osaka (prefecture), Japan
1 room, 2 adults

Hotel Universal Port

3,5-star3,5 stars
1-1-111 Sakurajima, Konohana Ku, Osaka, Osaka-fu, 554-0031, Japan

Bayfront hotel with restaurant, near Universal CityWalk Osaka
  • Free WiFi in lobby
  • Collect stampsYou can collect™ Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

Property renovations and closures

This property is closed from January 24 2021 to February 7 2021 (dates subject to change).
  • The location of the hotel was perfect, right off the universal station exit. Near lots of…Feb 16, 2020
  • I enjoy my stay the staff was friendly and helpful. The rooms were clean.Feb 13, 2020

Hotel Universal Port

from ZAR 1,546
  • Deluxe Room, Non Smoking
  • Standard King Room, Non Smoking
  • Standard Twin Room, Non Smoking
  • Superior Room, Non Smoking

What’s around Hotel Universal Port


  • In Konohana
  • Universal Studios Japan - 5 min walk
  • Osaka Aquarium Kaiyukan - 31 min walk
  • Universal CityWalk Osaka - 3 min walk
  • Legoland Discovery Center - 29 min walk
  • Osaka Takoyaki Museum - 6 min walk
  • Osaka Bay Tower - 2.3 mi / 3.8 km
  • Kyocera Dome Osaka - 7.7 mi / 12.4 km

Getting around

  • Itami Airport (ITM) - 34 min drive
  • Kansai Intl. Airport (KIX) - 51 min drive
  • Kobe Airport (UKB) - 46 min drive
  • Chidoribashi Station - 5 min drive
  • Denpo Station - 5 min drive
  • Nishikujo Station - 6 min drive
  • Universal City Station - 3 min walk
  • Sakurajima Station - 9 min walk
  • Ajikawaguchi Station - 13 min walk

At a glance

Key facts

Hotel size

  • This hotel has 600 rooms
  • This hotel is arranged over 14 floors


  • Check-in time starts at 3 PM
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others


  • One child (5 years old and younger) stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)


  • Pets not allowed (service animals welcome)


  • Free WiFi in public areas



  • Covered onsite self parking (JPY 3000 per day)

  • Wheelchair-accessible parking on site

  • Onsite parking limited

  • Height restrictions apply for onsite parking

Payment types at the property

  • Cash
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Hosted evening meal daily (surcharge)
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Number of buildings/towers - 1
  • Year Built - 2005
  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Wheelchairs available on site
  • Visual fire alarm
Languages Spoken
  • English
  • Japanese
  • Korean

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Slippers
Sleep well
  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch flat-screen TV
  • Digital TV channels
Stay connected
  • Phone
Food and drink
  • Refrigerator
  • Free bottled water
  • Daily housekeeping
  • In-room safe

Special features


Rico rico - This buffet restaurant serves breakfast and dinner.

Acqua - This buffet restaurant serves breakfast only. Open select days.

Rex cafe - This café serves breakfast, brunch, lunch, and dinner. A children's menu is available. Open daily.

Lounge R - This café serves brunch, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Open daily.

Hotel Universal Port’s small print

Also known as

  • Hotel Universal Port
  • Hotel Universal Port Hotel
  • Hotel Universal Port Osaka
  • Hotel Universal Port Hotel Osaka
  • Hotel Universal Port Osaka
  • Universal Port
  • Universal Port Hotel
  • Universal Port Osaka
  • Universal Port Osaka


The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Parking height restrictions apply.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a security system on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A city tax may be collected at the property, effective January 1, 2017. The city tax ranges from JPY 100-300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 300 per person, per night

Optional extras

Covered self parking costs JPY 3000 per day

Buffet breakfast is offered for an extra charge of JPY 2980 per person (approximately)

Hosted evening meal costs JPY 4480

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Hotel Universal Port

  • Does Hotel Universal Port offer free cancellation for a full refund?
    Yes, Hotel Universal Port does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is Hotel Universal Port currently open?
    This property is closed from January 24 2021 to February 7 2021 (dates subject to change).
  • What are the cleanliness and hygiene measures currently in place at Hotel Universal Port?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Hotel Universal Port?
    Yes. Self parking costs JPY 3000 per day. Parking spots may be limited.
  • Are pets allowed at Hotel Universal Port?
    Sorry, pets aren't allowed, but service animals are welcome.
  • What are the check-in and check-out times at Hotel Universal Port?
    You can check in starting at 3 PM. Check-out time is noon. Contactless check-out is available.
  • Are there restaurants at or near Hotel Universal Port?
    Yes, there's an onsite restaurant, rico rico. The dining venue will be unavailable from June 12 2021 to June 20 2021 (dates subject to change). Nearby restaurants include Top of Universal (3-min walk), Starbucks (3-min walk), and Mel's Drive-In (4-min walk).
  • What is there to do at Hotel Universal Port and nearby?
    Recommended spots to visit include Universal CityWalk Osaka (3-min walk) and Universal Studios Japan (5-min walk), along with Osaka Takoyaki Museum (6-min walk) and Legoland Discovery Center (1.5 mi).

Recent reviews

Superb 9,2 From 941 reviews

Exceptional 10,0
This hotel was very family friendly. We had a deluxe room for a family of four and it was very spacious. I loved the little touches for the kids. A kids step stool so they can reach the sink, kids toiletries, slippers, etc. The minion theme in the lobby and the elevators were really cute as well. There is a little bit of a walk to USJ (10 min) compared to other hotels, but it was nice for us to be a little removed from the busy Universal City Walk. The ferry to get to the aquarium and Legoland studio is right behind the hotel, so that was convenient as well. Overall it was a wonderful experience. We will be back to stay here again if we are in the area.
us3 night family trip
Exceptional 10,0
Great stay, would stay again!
Wonderful stay. Walking distance to Universal Studios, and a short ferry ride to the Osaka Aquarium. Hotel and room were very clean and comfortable. Breakfast was great too, although very similar every day, so if you stay 3 days like we did, it does get a little old. If you're visiting Osaka for Universal Studios, this is a great choice!
Kevin, tw3 night family trip
Very good 8,0
Comfortable and clean room. All amelities available is in the room. Super like the bath tube when u have a whole day in usj and come back to the room have a hot tub bath
Quek Serena Pin, sg1 night trip
Exceptional 10,0
Nice hotel
Enjoyed so much! Very near to USJ and train station around 5-min walk. Staff are very accommodating and helpful. Give a lot of room amenities to pamper yourself. Room is clean and spacious.
Mary Anne, sg2 night family trip
Very good 8,0
Overall everything will, but they didn’t remove the tesho it fell down in the room and dirty that the bad thing only
Anfal, as2 night family trip
Exceptional 10,0
excellent balance price versus service/ quality. Ideal for families visiting universal studios. Breakfast is amazing and service in general is high standard.
us2 night family trip
Exceptional 10,0
walking distance to USJ; good breakfast
A walking distance about 10mins to USJ. Generally okay; staff are friendly. Breakfast is good with many varieties.
Loh, sg1 night trip
Very good 8,0
Super nice staffs, cheerful and helpful👍 very convenient location to the universal studio, definitely will stay again.
Jam, hk1 night family trip
Good 6,0
Convenient if to universal studio
Joseph, us2 night trip
Exceptional 10,0
Hotel is near to USJ and very convenient connection from KIX airport via the airport express bus
sg2 night family trip

Hotel Universal Port