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Holiday Inn Express - New York City Chelsea, an IHG Hotel

City-center hotel within walking distance of Madison Square Garden

  • Free WiFi
From
ZAR 1,789

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  • Balcony
  • Bathroom
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Guest Room. Image 1 of 37.
1 / 37Guest Room
8,0.Very good.
  • Breakfast was very good , accomodation comfortable , and good location

    Mar 12, 2020

  • Amazing friendly Staff

    Apr 17, 2021

See all 970 reviews

Official standards

This property advises that it adheres to Clean Promise (IHG) and SafeStay (AHLA - USA) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Convenient
Transport options
Dining options
Safe
  • Parking available
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 228 smoke-free guestrooms
  • Daily housekeeping
  • Room service
  • Fitness center
  • Self parking
  • 24-hour business center

For families

  • Private bathroom
  • Premium TV channels
  • Television
  • Free toiletries
  • Terrace
  • Daily housekeeping

What’s around

  • In Midtown
  • Madison Square Garden - 6 min walk
  • 5th Avenue - 9 min walk
  • The High Line Park - 9 min walk
  • Macy's - 11 min walk
  • Empire State Building - 12 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Room, 1 King Bed, Non Smoking (LEISURE)
  • Room, 1 King Bed, Non Smoking (Whirlpool)
  • Room, 2 Double Beds, Non Smoking
  • Room, 1 King Bed, Accessible, Non Smoking (HEARING)
  • Room, 1 Queen Bed, Accessible, Non Smoking (MOBILITY)
  • Room, Accessible, Non Smoking (Roll-In Shower)
  • Room, Accessible, Non Smoking (HEARING)
  • Standard Room

Location

  • In Midtown
  • Madison Square Garden - 6 min walk
  • 5th Avenue - 9 min walk

What’s around

Landmarks

  • In Midtown
  • Madison Square Garden - 6 min walk
  • 5th Avenue - 9 min walk
  • The High Line Park - 9 min walk
  • Macy's - 11 min walk
  • Empire State Building - 12 min walk
  • Times Square - 15 min walk
  • Madame Tussauds Wax Museum - 16 min walk
  • Chelsea Market - 16 min walk
  • Broadway - 17 min walk
  • Jacob K. Javits Convention Center - 17 min walk

Getting around

  • John F. Kennedy International Airport (JFK) - 37 min drive
  • Liberty Intl. Airport (EWR) - 28 min drive
  • LaGuardia Airport (LGA) - 25 min drive
  • New York, NY (NYS-Skyports Seaplane Base) - 11 min drive
  • Teterboro, NJ (TEB) - 14 min drive
  • Linden, NJ (LDJ) - 26 min drive
  • New York Penn Station - 4 min walk
  • New York W 32nd St. Station - 8 min walk
  • New York 23rd St. Station - 11 min walk
  • 28 St. Station (7th Av.) - 3 min walk
  • 34 St. - Penn Station (Fashion Av.) - 7 min walk
  • 34 St. - Penn Station - 7 min walk

At a glance

Hotel size

  • This hotel has 228 rooms
  • This hotel is arranged over 15 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is 11 AM

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • No cribs (infant beds)

Pets

  • Pets allowed (dogs only)*
  • Up to 70 lbs

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (USD 55.00 per night)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink

  • Free breakfast
  • Room service (during limited hours)
  • Coffee/tea in a common area
  • Water dispenser

Things to do

  • Fitness facilities

Working away

  • 24-hour business center
  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Year Built - 2005
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible registration desk

Languages Spoken

  • English
  • Portuguese
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Pillowtop mattress

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer

Be entertained

  • 49-inch flat-screen TV
  • Premium TV channels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

More

  • Daily housekeeping
  • In-room safe

Small print

Also known as

  • Holiday Inn Express Madison Garden
  • Holiday Inn Express New York City Chelsea
  • Holiday Inn Express
  • Holiday Inn Express New York City Chelsea
  • Holiday Inn Express - New York City Chelsea, an IHG Hotel Hotel
  • Holiday Inn Express Madison Square
  • Holiday Inn Express Madison Square Garden
  • Holiday Inn Express Madison Square Garden Hotel
  • Holiday Inn Express Madison Square Garden Hotel New York
  • Holiday Inn Express Madison Square Garden New York
  • Madison Square Garden Holiday Inn Express
  • Madison Square Holiday Inn Express
  • Holiday Inn Express New York City Chelsea Hotel

Optional extras

Self parking costs USD 55.00 per night

Rollaway beds are available for USD 25.0 per day

Pets are allowed for an extra charge of USD 75 per accommodation, per stay

Service animals exempt from fees

Policies

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards. Cash is not accepted.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • Destination fee: USD 17.21 per accommodation, per night. This fee does not apply to children under 12 years of age.

Deposit: USD 150.00 per accommodation, per stay

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Holiday Inn Express - New York City Chelsea, an IHG Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs USD 55.00 per night.
  • Yes, dogs are welcome, with a maximum weight of 70 lbs per pet. There's a charge of USD 75 per accommodation, per stay. Service animals are exempt from fees.
  • You can check in from 3 PM - midnight. Check-out time is 11 AM. Contactless check-in and check-out are available.
  • Yes. Nearby restaurants include Pizza Suprema (3-min walk), Hanamizuki (3-min walk), and Niles New York City (3-min walk).
  • No, this hotel doesn't have a casino, but Resorts World Casino (22-min drive) is nearby.
  • Maintain your daily exercise routine at the gym.
8,0.Very good.
  • 10,0.Exceptional

    Amazing accommodations; staff is outstanding.

    Elizabeth, 4 night trip, Apr 11, 2021

    Verified Hotels.com guest review

  • 6,0.Good

    Limited service, no refrigerator or microwave in rooms. No cork screw from front staff or house keeping or room service. Small rooms.

    Idalina, 1 night trip, Apr 3, 2021

    Verified Hotels.com guest review

  • 2,0.Poor

    The worst hotel ever

    They made me put a deposit everyday and charged up my account on hold everyday I was There and I had To bring my credit card to the desk everyday. Even when I booked Hotel.com or with them.

    Elise, 1 night business trip, Mar 27, 2021

    Verified Hotels.com guest review

  • 2,0.Poor

    Disgusting

    For a room that should have been cleaned to standards due to COVID, it's odd that a used bar of soap was still in the shower. Overall the quality was horrible. The rooms reeked of pot and other smoke. Furniture was broken. They were using it for emergency housing due to the pandemic. I finally had enough and got a different hotel and stayed there the final night of the reservation than this place.

    David, 3 night trip, Mar 14, 2021

    Verified Hotels.com guest review

  • 10,0.Exceptional

    Loved it

    It was very cozy and comfy and clean met every expectation

    1 night trip, Mar 9, 2021

    Verified Hotels.com guest review

  • 10,0.Exceptional

    Excellent bang for your buck

    For the price in Chelsea, it’s perfect.

    1 night trip with friends, Feb 14, 2021

    Verified Hotels.com guest review

  • 8,0.Very good

    It was very comfortable and clean

    Porschea, 3 night trip, Feb 13, 2021

    Verified Hotels.com guest review

  • 10,0.Exceptional

    The front desk staff was excellent and more than professional!

    1 night family trip, Dec 27, 2020

    Verified Expedia guest review

  • 10,0.Exceptional

    They are so nice. It’s close to the main points in midtown. Is always tranquil to be there.

    Nicole, 2 night trip with friends, Nov 23, 2020

    Verified Hotels.com guest review

  • 8,0.Very good

    Details.....

    Front desk nice curteous people. Safe in room was locked, no maintenance on duty ( checked in around 4pm) had to switch rooms, phone in room fell apart, brought the whole thing down to be replaced with one in working order. Woman did this quickly. Overall , cleaning staff just need to thoroughly check rooms amenties are provided functioning and working. Big gripe...$150 security deposit?? SERIOUSLY? ...Thats literally more than the cost of the advertised price I paid for the room. Thats a determining factor for me when I stay at hotels weekly in NYC for work.. FIX THIS!

    1 night business trip, Nov 16, 2020

    Verified Hotels.com guest review

See all 970 reviews