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Best Western Hotel City Ost

Pet-friendly hotel with bar/lounge, connected to the convention center, near Mercedes-Benz Arena

  • Free WiFi

Image gallery

  • Lobby
  • Lobby
  • Classic Room, 2 Twin Beds - Bathroom
  • Classic Room, 2 Twin Beds - Bathroom
  • Lobby
Lobby. Image 1 of 21.
1 / 21Lobby
8,2.Very good.
  • Wifi didn’t work at all. Ended up using all of my phones data. Asked for help and Irene…

    Dec 8, 2019

  • staff were friendly and efficient. The room was very clean and comfortable.

    Dec 5, 2019

See all 167 reviews

Official standards

This property advises that it adheres to We Care Clean (Best Western) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Transport options
Dining options
Walkable
  • Parking available
  • Free WiFi
  • Pet-friendly
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 140 smoke-free guestrooms
  • Daily housekeeping
  • Breakfast available
  • Bar/lounge
  • Self parking
  • 24-hour front desk

For families

  • Free cribs/infant beds
  • Private bathroom
  • Television
  • Daily housekeeping
  • Hair dryer
  • Blackout drapes/curtains

What’s around

  • In Friedrichshain
  • Mercedes-Benz Arena - 28 min walk
  • East Side Gallery - 29 min walk
  • Oberbaum Bridge - 29 min walk
  • Velodrom - 32 min walk
  • Simon-Dach-Strasse - 11 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Classic Room, 2 Twin Beds
  • Comfort Room, 2 Twin Beds
  • Family Room, 2 Twin Beds
  • Business Room, 2 Twin Beds

What’s around

Landmarks

  • In Friedrichshain
  • Mercedes-Benz Arena - 28 min walk
  • East Side Gallery - 29 min walk
  • Oberbaum Bridge - 29 min walk
  • Velodrom - 32 min walk
  • Simon-Dach-Strasse - 11 min walk
  • Torstrasse - 43 min walk
  • Alexanderplatz - 2.4 mi / 3.9 km
  • Berlin TV Tower - 2.7 mi / 4.4 km
  • DDR Museum - 3 mi / 4.8 km
  • Hackescher Markt - 2.9 mi / 4.7 km

Getting around

  • Berlin (BER-Brandenburg) - 27 min drive
  • Ostkreuz Station - 16 min walk
  • Warschauer Strasse Station - 24 min walk
  • Landsberger Allee Station - 28 min walk
  • Samariterstrasse U-Bahn - 1 min walk
  • Berlin Frankfurter Allee Station - 7 min walk
  • Frankfurter Gate U-Bahn - 12 min walk
map

At a glance

Hotel size

  • This hotel has 140 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is 11 AM

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (EUR 12 per night)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • Bar/lounge
  • Snack bar/deli
  • Room service

Things to do

  • Bicycle rentals nearby

Working away

  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • Number of buildings/towers - 1
  • Year Built - 2008
  • Elevator
  • Safe-deposit box at front desk

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift

Languages Spoken

  • English
  • German

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding available
  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms

Freshen up

  • Private bathroom
  • Shower only
  • Hair dryer

Be entertained

  • 32-inch flat-screen TV
  • Satellite TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Small print

Also known as

  • Best Western City Ost
  • Best Western Hotel City Ost Hotel
  • Best Western Hotel City Ost Berlin
  • Best Western Hotel City Ost Hotel Berlin
  • Best Western City Ost Berlin
  • Best Western Hotel City Ost
  • Best Western Hotel City Ost Berlin
  • Berlin Best Western
  • Best Western City Ost Berlin

Optional extras

Self parking costs EUR 12 per night

Buffet breakfast is offered for an extra charge of EUR 13 for adults and EUR 7 for children (approximately)

Pets are allowed for an extra charge of EUR 10.50 per pet, per day

Service animals exempt from fees

Policies

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • A city tax is imposed by the city of Berlin. Business travelers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Best Western Hotel City Ost does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs EUR 12 per night.
  • Yes, pets are welcome. There's a charge of EUR 10.50 per pet, per day. Service animals are exempt from fees.
  • You can check in from 2 PM - midnight. Check-out time is 11 AM. Contactless check-in and check-out are available.
  • Yes. Nearby restaurants include La Despensa (3-min walk), Kaffee Karamell (4-min walk), and Burgerwehr Friedrichshain (4-min walk).
  • Have fun during the warmer months with activities nearby such as cycling.
8,2.Very good.
  • 8,0.Very good

    Shower room could have had larger shelf for keeping toilet bags. Good that it had a separate make up mirror. Shower force and heat were very good. Liked the eco friendly soap and shower dispensers. Beds were comfortable and room was cosy.

    3 night family trip, Oct 21, 2019

    Verified Expedia guest review

  • 8,0.Very good

    Good budget hotel

    Good hotel for a long weekend stay. Small rooms but its a city hotel , tea/coffee in our room as well as a fridge. We booked the comfort room, was on the 5th floor at the back would not of liked to be on the front as i think that would of been quite noisy. Netto very close for essentials close to lots of different restaurants and snack bars. Staff are very helpful ,all done with a smile. The only negative is wifi is poor, but that is a small thing.

    Lesley, 4 night trip, Oct 16, 2019

    Verified Hotels.com guest review

  • 10,0.Exceptional

    Clean, as described, modern. The pictures don’t do it justice. Would recommend for a budget hotel

    2 night trip with friends, Oct 14, 2019

    Verified Expedia guest review

  • 8,0.Very good

    Fantastic property. Rooms are very clean, but keep in mind the beds are small, fantastic water as is typical with European hotels. Staff was super helpful and friendly. Excellent options for breakfast.

    David, 4 night family trip, Sep 6, 2019

    Verified Hotels.com guest review

  • 8,0.Very good

    Convenient to Berlin!

    Hotel was great and close to shops and restaurants.

    Dorothy, 3 night family trip, Sep 6, 2019

    Verified Hotels.com guest review

  • 8,0.Very good

    Clean & Modern in Friedrichshain

    The Friedrichshain quarter is alive with young people and this is a good spot for visiting relatives. Lobby is small but rooms are clean and unfussy and a plentiful breakfast buffet can be had for 9 euros per person. Hotel is steps from U-bahn station Samariterstrasse —a short trip from Alexanderplatz. Rooms do get some street noise. Rooms include electric kettles.

    Anne, 3 night family trip, Aug 4, 2019

    Verified Hotels.com guest review

  • 10,0.Exceptional

    Nice hotel

    Clean rooms, good breakfast, good sleep :-)

    Jesper, 3 night business trip, Jun 19, 2019

    Verified Hotels.com guest review

  • 8,0.Very good

    Great value modern hotel in Ost Kreuz

    Room we had was a little on the small side, but for the money (approx £70/night) this place is excellent! Friendly, helpful staff; clean, well-equipped room and in the perfect location to explore East Berlin by foot or a quick 10 minute U-Bahn from right outside the front door into the city centre. Will definitely use this place again!

    Matt, 2 night romance trip, May 18, 2019

    Verified Hotels.com guest review

  • 10,0.Exceptional

    Breakfast too expensive at €13 but the overall stay was good and a really good position in a lovely area

    Sam, 3 night family trip, May 16, 2019

    Verified Expedia guest review

  • 6,0.Good

    Berlin birthday ship

    In the morning for breakfast guys that were doing breakfast wasn’t after a friendly and they refused to make me omelette and also I am a vegetarian it wasn’t much food here in option

    Kimalie, 3 night trip with friends, May 16, 2019

    Verified Hotels.com guest review

See all 167 reviews