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All properties in Zapopan, Jalisco, Mexico

Hotel Portonovo Plaza Expo

3-star hotel with 2 outdoor pools, near Plaza del Sol

  • Free WiFi and free parking
From
ZAR 539

Restrictions related to your trip

This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.

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  • Outdoor Pool
  • Outdoor Pool
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Av Lopez Mateos Sur 2400, Zapopan, 45050, JAL, Mexico
6,8.Good.
  • Every thing was fine but breakfast was not good becouse was served same thing everyday,

    Dec 23, 2021

  • NO TIENE AGUA CALIENTE . NO HABIA WI-FI Y POCO PERSONAL

    Dec 10, 2021

See all 1,003 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Protective clothing is available to guests
  • Masks are available to guests
  • Guests are provided with free hand sanitizer

Guests rated location

Quiet
Transport options
Shopping
Safe
Walkable

The following facilities or services will be unavailable from July 1 2021 to June 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
    • Free parking
    • Pool
    • Free WiFi
    • Non-smoking
    • Air Conditioning

    Property highlights

    Main amenities

    • 100 smoke-free guestrooms
    • Daily housekeeping
    • Restaurant and bar/lounge
    • 2 outdoor pools
    • Breakfast available
    • Conference center

    For families

    • Private bathroom
    • Television
    • Free toiletries
    • Garden
    • Terrace
    • Daily housekeeping

    What’s around

    • In Zona Expo
    • Plaza del Sol - 3 min walk
    • Expo Guadalajara - 25 min walk
    • La Minerva - 41 min walk
    • Galleries Theater - 4 min walk
    • La Estampida Sculpture - 31 min walk

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    Guests
    • Standard Room, 2 Double Beds
    • Standard Room, 1 King Bed

    What’s around

    Landmarks

    • In Zona Expo
    • Plaza del Sol - 3 min walk
    • Expo Guadalajara - 25 min walk
    • La Minerva - 41 min walk
    • Galleries Theater - 4 min walk
    • La Estampida Sculpture - 31 min walk
    • Glorieta Chapalita - 33 min walk
    • La Gran Plaza Fashion Mall - 44 min walk
    • Avienda Chapultepec - 3 mi / 4.8 km
    • National Chamber of Commerce - 2.3 mi / 3.8 km
    • Los Arcos de Guadalajara - 2.4 mi / 3.9 km

    Getting around

    • Don Miguel Hidalgo y Costilla Intl. Airport (GDL) - 32 min drive
    map
    See on map
    Av Lopez Mateos Sur 2400, Zapopan, 45050, JAL, Mexico

    At a glance

    Hotel size

    • This hotel has 100 rooms
    • This hotel is arranged over 4 floors

    Arriving/leaving

    • Check-in time 3:00 PM-anytime
    • Check-out time is noon

    Restrictions related to your trip

    • This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.

    Special check-in instructions

    Front desk staff will greet guests on arrival.

    Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
    • Minimum Spring Break check-in age is 18

    Children

    • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)

    Pets

    • No pets or service animals allowed

    Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

    Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
    • Onsite garage

    Other information

    • Smoke-free property
    *See fees & policies for additional details or extra charges

    In the hotel

    Food and drink

    • Full breakfast daily (surcharge)
    • Restaurant
    • Bar/lounge
    • Room service (during limited hours)

    Things to do

    • Number of outdoor pools - 2

    Working away

    • Business center
    • Number of meeting rooms - 1
    • Conference center
    • Computer station

    Services

    • 24-hour front desk
    • Concierge services
    • Tours/ticket assistance
    • Dry cleaning/laundry service
    • Luggage storage

    Facilities

    • Number of buildings/towers - 1
    • Year Built - 1980
    • Elevator
    • Safe-deposit box at front desk
    • Garden
    • Terrace

    Accessibility

    • In-room accessibility
    • Wheelchair-accessible parking
    • Wheelchair-accessible registration desk

    Languages Spoken

    • English
    • Spanish

    In the room

    Home comforts

    • In-room climate control (air conditioning)
    • Iron/ironing board (on request)

    Freshen up

    • Private bathroom
    • Shower only
    • Free toiletries
    • Hair dryer (on request)

    Be entertained

    • 32-inch LCD TV
    • Cable TV channels

    Stay connected

    • Desk
    • Free WiFi
    • Phone

    More

    • Daily housekeeping
    • In-room safe
    • Access via exterior corridors

    Special features

    Dining

    Carabell - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

    Fees & policies

    Optional extras

    • Full breakfast is offered for an extra charge of MXN 85 per person (approximately)
    • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
    • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

    Pool, spa & gym (if applicable)Pay at property

    You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
    • Pool access available from 9:00 AM to 9:00 PM

    Hygiene & cleanliness

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property.

    Personal protective equipment, including masks, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

    Policies

    This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

    This property accepts credit cards, debit cards and cash.

    Also known as

    • Hotel Portonovo
    • Hotel Portonovo Plaza Expo Hotel
    • Hotel Portonovo Plaza Expo Zapopan
    • Hotel Portonovo Plaza Expo Hotel Zapopan
    • Hotel Portonovo Plaza
    • Hotel Portonovo Plaza Expo
    • Portonovo Hotel
    • Portonovo Plaza
    • Portonovo Plaza Expo
    • Hotel Portonovo Plaza Expo Zapopan
    • Portonovo Plaza Expo Zapopan
    • Portonovo Plaza Expo Zapopan

    *See fees & policies for additional details or extra charges

    FAQs

    • Yes, Hotel Portonovo Plaza Expo does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
    • Yes, there's free self parking.
    • Yes, there are 2 outdoor pools. Guests have pool access from 9:00 AM to 9:00 PM.
    • Sorry, pets and service animals aren't allowed.
    • You can check in from 3:00 PM - anytime. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
    • Yes, Carabell offers international cuisine. The dining venue will be unavailable from July 1 2021 to June 1 2022 (dates subject to change). Nearby restaurants include Karne Garibaldi (3-min walk), Bistro La Bastille (4-min walk), and Chai Plaza Del Sol (5-min walk).
    • Hotel Portonovo Plaza Expo has 2 outdoor pools and a garden.
    6,8.Good.
    • 2,0.Poor

      Pic shows 4 star in person not even -1 star

      Room smelled like humid rom dirty bed was dirty wasnt even clean to sit on bed would never sleep on a bed like that. Cancelled my 2 day stay right away. If i stayed i would have to buy a blanket and a pillow. And even like that wouldnt sleep. Never recommend they eed to remodel

      Antonio, 2 night family trip, Dec 3, 2021

      Verified Hotels.com guest review

    • 8,0.Very good

      The only good thing about this property was the location. Other than that, it was a bad experience at this hotel. I wouldn’t recommend it at all.

      2 night family trip, Jul 29, 2021

      Verified Expedia guest review

    • 2,0.Poor

      I didn’t like anything about the hotel there’s stuff was terrible and service dirty rooms beds towels food was horrible

      6 night family trip, Jun 29, 2021

      Verified Expedia guest review

    • 8,0.Very good

      I liked that the staff was very friendly. But what i didn't like is that my room was very dark and it had little light and the only way to lower the Air Conditioning is to completely turn it off there was no control pannel for it.

      4 night trip, Jun 17, 2021

      Verified Expedia guest review

    • 4,0.Fair

      Muy sucio, al momento de checar entrada la recepcionista solicito revisar las habitaciones y confirmaron q estaban limpias. ... No fue así. Al entrar encontramos una botella vacia de agua atrás de la puerta del baño, una envoltura de jabón en la regadera A la mañana siguiente nos dimos cuenta ya con luz de día, que la colcha tenía manchas de fluidos y las sábanas manchadas de chocolate, envoltura de chocolate atrás del buro, un condón , mugre y tierra detrás de burles y un chicle pegado....entre otras fallas en el cuarto que les reporte.

      Nina, 1 night family trip, Jun 1, 2020

      Verified Expedia guest review

    • 6,0.Good

      Towels were old and gray not white any more Ripped The room was okay but the elevator needed maintenance.

      3 night family trip, Mar 23, 2020

      Verified Expedia guest review

    • 4,0.Fair

      Surprises in the room....

      Found an open box of comdoms in the night stand

      Mario, 2 night business trip, Mar 11, 2020

      Verified Hotels.com guest review

    • 2,0.Poor

      There’s not much to like about this hotel! First of all, you better take your own iron if you want to iron your clothes, because they’ll lend you one for only 40 minutes and you have to pick it up the reception! 2nd, that room I stayed in was literally crumbling. The walls by the windows by the pool are crumbling down! There’s a gap under the main door where the bugs come in through! You only get two pillows thinner than A tortilla! The sheets on the bed were dirty and weren’t even changed daily! There’s only one blanket. There’s no safe! The breakfast was awful and the waiter greeted me with a “come on in help yourself because I’m busy eating!”, he was literally eating while greeting people! The cook was on the floor sitting and using his phone! It was just a bad experience! The room door wouldn’t lock at times when I’d step out! I would not recommend this hotel to anyone! I was in Guadalajara before for the 1st time and the other hotel was more classy and for the same price! I’d give this hotel a -5 stars If I could!

      RRCR, 5 night trip, Mar 5, 2020

      Verified Expedia guest review

    • 10,0.Exceptional

      Good hotel for the price

      I liked that the staff is friendly, helpful and many things are closed by.

      Sheila, 2 night business trip, Mar 2, 2020

      Verified Hotels.com guest review

    • 6,0.Good

      The beds are uncomfortable & sheets were stained and blanket was ripped. Extremely noisy at night. I must say the staff was very friendly & welcoming. I wouldn’t stay here again though they really need to work on the beds and the bedding so gross

      Luis, 2 night trip, Feb 6, 2020

      Verified Hotels.com guest review

    See all 1,003 reviews