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Hotel Portonovo Plaza Expo
3-star hotel with 2 outdoor pools, near Plaza del Sol
- Free WiFi and free parking
- Collect stamps
- Price Guarantee
FromZAR 981ZAR 539Price available on 24 May 2022
Restrictions related to your trip
This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.
Av Lopez Mateos Sur 2400, Zapopan, 45050, JAL, Mexico
6,8.Good.1,003 verified Hotels.com guest reviews
Every thing was fine but breakfast was not good becouse was served same thing everyday,
Dec 23, 2021
NO TIENE AGUA CALIENTE . NO HABIA WI-FI Y POCO PERSONAL
Dec 10, 2021
Enhanced health and safety measures
This property advises that enhanced cleaning and guest safety measures are currently in place.- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Property confirms they are implementing enhanced cleaning measures
- Social distancing measures are in place
- Protective clothing is available to guests
- Masks are available to guests
- Guests are provided with free hand sanitizer
Guests rated location
Quiet44 positive mentions
Transport options43 positive mentions
Shopping42 positive mentions
Safe39 positive mentions
Walkable36 positive mentions
The following facilities or services will be unavailable from July 1 2021 to June 1 2022 (dates subject to change):
- Free parking
- Pool
- Free WiFi
- Non-smoking
- Air Conditioning
Property highlights
Main amenities
- 100 smoke-free guestrooms
- Daily housekeeping
- Restaurant and bar/lounge
- 2 outdoor pools
- Breakfast available
- Conference center
For families
- Private bathroom
- Television
- Free toiletries
- Garden
- Terrace
- Daily housekeeping
What’s around
- In Zona Expo
- Plaza del Sol - 3 min walk
- Expo Guadalajara - 25 min walk
- La Minerva - 41 min walk
- Galleries Theater - 4 min walk
- La Estampida Sculpture - 31 min walk
Book this property and collect stamps after your stay
Remember, collect 10 stamps, get 1 reward* night
Enter dates for 2 guests
- Standard Room, 2 Double Beds
- Standard Room, 1 King Bed
What’s around
Landmarks
- In Zona Expo
- Plaza del Sol - 3 min walk
- Expo Guadalajara - 25 min walk
- La Minerva - 41 min walk
- Galleries Theater - 4 min walk
- La Estampida Sculpture - 31 min walk
- Glorieta Chapalita - 33 min walk
- La Gran Plaza Fashion Mall - 44 min walk
- Avienda Chapultepec - 3 mi / 4.8 km
- National Chamber of Commerce - 2.3 mi / 3.8 km
- Los Arcos de Guadalajara - 2.4 mi / 3.9 km
Getting around
- Don Miguel Hidalgo y Costilla Intl. Airport (GDL) - 32 min drive
map
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See on map
Av Lopez Mateos Sur 2400, Zapopan, 45050, JAL, Mexico
At a glance
Hotel size
- This hotel has 100 rooms
- This hotel is arranged over 4 floors
Arriving/leaving
- Check-in time 3:00 PM-anytime
- Check-out time is noon
Restrictions related to your trip
- This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.
Special check-in instructions
Front desk staff will greet guests on arrival.
Required at check-in
- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18
- Minimum Spring Break check-in age is 18
Children
- Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding
- No cribs (infant beds)
Pets
- No pets or service animals allowed
Internet
- Free WiFi in public areas
- Free WiFi in rooms
Parking
- Free onsite self parking
- Wheelchair-accessible parking on site
- Onsite garage
Other information
- Smoke-free property
In the hotel
Food and drink
- Full breakfast daily (surcharge)
- Restaurant
- Bar/lounge
- Room service (during limited hours)
Things to do
- Number of outdoor pools - 2
Working away
- Business center
- Number of meeting rooms - 1
- Conference center
- Computer station
Services
- 24-hour front desk
- Concierge services
- Tours/ticket assistance
- Dry cleaning/laundry service
- Luggage storage
Facilities
- Number of buildings/towers - 1
- Year Built - 1980
- Elevator
- Safe-deposit box at front desk
- Garden
- Terrace
Accessibility
- In-room accessibility
- Wheelchair-accessible parking
- Wheelchair-accessible registration desk
Languages Spoken
- English
- Spanish
In the room
Home comforts
- In-room climate control (air conditioning)
- Iron/ironing board (on request)
Freshen up
- Private bathroom
- Shower only
- Free toiletries
- Hair dryer (on request)
Be entertained
- 32-inch LCD TV
- Cable TV channels
Stay connected
- Desk
- Free WiFi
- Phone
More
- Daily housekeeping
- In-room safe
- Access via exterior corridors
Special features
Dining
Carabell - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Fees & policies
Optional extras
- Full breakfast is offered for an extra charge of MXN 85 per person (approximately)
- Early check-in can be arranged for an extra charge (subject to availability, amount varies)
- Late check-out can be arranged for an extra charge (subject to availability, amount varies)
Pool, spa & gym (if applicable)Pay at property
You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
- Pool access available from 9:00 AM to 9:00 PM
Hygiene & cleanliness
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property.
Personal protective equipment, including masks, will be available to guests.
Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.
Policies
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
This property accepts credit cards, debit cards and cash.
Also known as
- Hotel Portonovo
- Hotel Portonovo Plaza Expo Hotel
- Hotel Portonovo Plaza Expo Zapopan
- Hotel Portonovo Plaza Expo Hotel Zapopan
- Hotel Portonovo Plaza
- Hotel Portonovo Plaza Expo
- Portonovo Hotel
- Portonovo Plaza
- Portonovo Plaza Expo
- Hotel Portonovo Plaza Expo Zapopan
- Portonovo Plaza Expo Zapopan
- Portonovo Plaza Expo Zapopan
Also known as
- Hotel Portonovo
- Hotel Portonovo Plaza Expo Hotel
- Hotel Portonovo Plaza Expo Zapopan
See more
*See fees & policies for additional details or extra charges
FAQs
- Yes, Hotel Portonovo Plaza Expo does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
- This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
- Yes, there's free self parking.
- Yes, there are 2 outdoor pools. Guests have pool access from 9:00 AM to 9:00 PM.
- Sorry, pets and service animals aren't allowed.
- You can check in from 3:00 PM - anytime. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
- Yes, Carabell offers international cuisine. The dining venue will be unavailable from July 1 2021 to June 1 2022 (dates subject to change). Nearby restaurants include Karne Garibaldi (3-min walk), Bistro La Bastille (4-min walk), and Chai Plaza Del Sol (5-min walk).
- Hotel Portonovo Plaza Expo has 2 outdoor pools and a garden.
6,8.Good.1,003 verified Hotels.com guest reviews
- 2,0.Poor
Pic shows 4 star in person not even -1 star
Room smelled like humid rom dirty bed was dirty wasnt even clean to sit on bed would never sleep on a bed like that. Cancelled my 2 day stay right away. If i stayed i would have to buy a blanket and a pillow. And even like that wouldnt sleep. Never recommend they eed to remodel
Antonio, 2 night family trip, Dec 3, 2021
Verified Hotels.com guest review
- 8,0.Very good
The only good thing about this property was the location. Other than that, it was a bad experience at this hotel. I wouldn’t recommend it at all.
2 night family trip, Jul 29, 2021
Verified Expedia guest review
- 2,0.Poor
I didn’t like anything about the hotel there’s stuff was terrible and service dirty rooms beds towels food was horrible
6 night family trip, Jun 29, 2021
Verified Expedia guest review
- 8,0.Very good
I liked that the staff was very friendly. But what i didn't like is that my room was very dark and it had little light and the only way to lower the Air Conditioning is to completely turn it off there was no control pannel for it.
4 night trip, Jun 17, 2021
Verified Expedia guest review
- 4,0.Fair
Muy sucio, al momento de checar entrada la recepcionista solicito revisar las habitaciones y confirmaron q estaban limpias. ... No fue así. Al entrar encontramos una botella vacia de agua atrás de la puerta del baño, una envoltura de jabón en la regadera A la mañana siguiente nos dimos cuenta ya con luz de día, que la colcha tenía manchas de fluidos y las sábanas manchadas de chocolate, envoltura de chocolate atrás del buro, un condón , mugre y tierra detrás de burles y un chicle pegado....entre otras fallas en el cuarto que les reporte.
Nina, 1 night family trip, Jun 1, 2020
Verified Expedia guest review
- 6,0.Good
Towels were old and gray not white any more Ripped The room was okay but the elevator needed maintenance.
3 night family trip, Mar 23, 2020
Verified Expedia guest review
- 4,0.Fair
Surprises in the room....
Found an open box of comdoms in the night stand
Mario, 2 night business trip, Mar 11, 2020
Verified Hotels.com guest review
- 2,0.Poor
There’s not much to like about this hotel! First of all, you better take your own iron if you want to iron your clothes, because they’ll lend you one for only 40 minutes and you have to pick it up the reception! 2nd, that room I stayed in was literally crumbling. The walls by the windows by the pool are crumbling down! There’s a gap under the main door where the bugs come in through! You only get two pillows thinner than A tortilla! The sheets on the bed were dirty and weren’t even changed daily! There’s only one blanket. There’s no safe! The breakfast was awful and the waiter greeted me with a “come on in help yourself because I’m busy eating!”, he was literally eating while greeting people! The cook was on the floor sitting and using his phone! It was just a bad experience! The room door wouldn’t lock at times when I’d step out! I would not recommend this hotel to anyone! I was in Guadalajara before for the 1st time and the other hotel was more classy and for the same price! I’d give this hotel a -5 stars If I could!
RRCR, 5 night trip, Mar 5, 2020
Verified Expedia guest review
- 10,0.Exceptional
Good hotel for the price
I liked that the staff is friendly, helpful and many things are closed by.
Sheila, 2 night business trip, Mar 2, 2020
Verified Hotels.com guest review
- 6,0.Good
The beds are uncomfortable & sheets were stained and blanket was ripped. Extremely noisy at night. I must say the staff was very friendly & welcoming. I wouldn’t stay here again though they really need to work on the beds and the bedding so gross
Luis, 2 night trip, Feb 6, 2020
Verified Hotels.com guest review