2/10 Poor
31 August 2021
“The preemptive charm offensive hotel”,
From the minute you arrive until the second you depart the lovely staff drown you with their affection and hyper attention, except that underneath it all there is incompetence coupled with severe denial about all that is dysfunctional in this establishment. Many repeated “gentle complaints” were registered about ants infestation everywhere, and in your bed -that can be a problem- , the water leak from the full of mold shower area to the dangerously slippery bathroom floor, the non-existant wifi they kept insisting it worked when it didn’t even if you demonstrate it to them, the carelessness of housekeeping whether about cleaning or replenishing towels-shampoo-coffee capsules… The housekeeper forgot a whole bag of dirty laundry collected from my room and other rooms for 2 days. The swimming pool, where they upkeep a maximum security system of accounting on how many towels you’ve borrowed, is great for it’s filled with sea salt water but the flooring around it is alarmingly slippery. The poorly displayed breakfast is run by staff who insist that your tea water is hot when it’s not. Now remember that we’re talking about a 325 euros a night kind of hotel room. With cold led lighting only appropriate in a hospital surgery room, electrical sockets hanging from walls along with wires loose dangling. Not to forget mentioning the cobwebs in every corner and balconies that have not been cleaned from mud since last winter. pics attached.
ahmad, 3-night trip
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