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All properties in Osaka, Osaka (prefecture), Japan
1 room, 2 adults

Cross Hotel Osaka

4-star4 stars
2-5-15 Shinsaibashi-suji, Chuo-ku, Osaka, Osaka-fu, 542-0085, Japan

4-star hotel with 2 restaurants, near Shinsaibashi Shopping Arcade
  • Free WiFi
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Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

Property renovations and closures

This property is closed from January 20 2021 to February 26 2021 (dates subject to change).
  • Awesome location!!! The staff were so helpful. Perfect room to relax in after a day of…Mar 15, 2020
  • Great location and facilities Mar 9, 2020

Cross Hotel Osaka

from ZAR 966
  • Deluxe Double Room, Non Smoking (Standard Floor)
  • Double Room, Non Smoking (Standard Floor)
  • Superior Double Room, Non Smoking (Standard Floor)
  • Triple Room, Non Smoking (Standard Floor)
  • Twin Room, Non Smoking (Standard Floor)
  • Double Room, Non Smoking (Standard Floor, Single Use)
  • Twin Room, Non Smoking (Standard Floor, Single Use)

What’s around Cross Hotel Osaka

Landmarks

  • In Namba
  • Shinsaibashi Shopping Arcade - 1 min walk
  • Amerikamura - 1 min walk
  • Kuromon Ichiba Market - 10 min walk
  • Nipponbashi - 12 min walk
  • Namba Parks - 13 min walk
  • Tsutenkaku Tower - 27 min walk
  • Kyocera Dome Osaka - 32 min walk

Getting around

  • Kansai Intl. Airport (KIX) - 53 min drive
  • Itami Airport (ITM) - 23 min drive
  • Kobe Airport (UKB) - 51 min drive
  • Osaka-Namba Station - 5 min walk
  • Kitntetsu-Nipponbashi Station - 9 min walk
  • Sakuragawa Station - 16 min walk
  • Namba Station - 8 min walk
  • Shinsaibashi Station - 8 min walk
  • Nippombashi Station - 9 min walk

At a glance

Key facts

Hotel size

  • This hotel has 229 rooms
  • This hotel is arranged over 14 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Secured covered onsite valet parking (JPY 2500 per day)

  • Onsite parking limited

  • Height restrictions apply for onsite parking

  • Onsite parking includes off-street options

Payment types at the property

*See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Hosted evening meal on select days (surcharge; reservations required)
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Luggage storage
Facilities
  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas
Accessibility
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible on-site restaurant
  • Wheelchairs available on site
  • Low-height counters/sink
  • Grab bar - near toilet
  • Bathroom emergency pull cord
  • Lever door handles
Languages Spoken
  • Chinese
  • English
  • Japanese
  • Korean

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Slippers
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
Stay connected
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

The French kitchen ZERO - This restaurant serves breakfast and lunch.

Cross Hotel Osaka’s small print

Also known as

  • Cross Hotel
  • Cross Hotel Osaka Osaka
  • Cross Hotel Osaka Hotel Osaka
  • Cross Hotel Osaka
  • Cross Osaka
  • Cross Osaka Hotel
  • Hotel Cross
  • Hotel Cross Osaka
  • Osaka Cross
  • Osaka Cross Hotel
  • Cross Hotel Osaka Hotel

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Parking height restrictions apply.

Guests can rest easy knowing there's a smoke detector, a security system, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

This property accepts credit cards. Cash is not accepted.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A city tax may be collected at the property, effective January 1, 2017. The city tax ranges from JPY 100-300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 300 per person, per night

Optional extras

Covered valet parking costs JPY 2500 per day

Buffet breakfast is offered for an extra charge of JPY 2750 for adults and JPY 1250 for children (approximately)

Hosted evening meal costs JPY 9680

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Cross Hotel Osaka

  • Does Cross Hotel Osaka offer free cancellation for a full refund?
    Yes, Cross Hotel Osaka does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is Cross Hotel Osaka currently open?
    This property is closed from January 20 2021 to February 26 2021 (dates subject to change).
  • What are the cleanliness and hygiene measures currently in place at Cross Hotel Osaka?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Cross Hotel Osaka?
    Yes. Valet parking costs JPY 2500 per day. Parking spots may be limited.
  • Are pets allowed at Cross Hotel Osaka?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Cross Hotel Osaka?
    You can check in from 3:00 PM - midnight. Check-out time is noon.
  • Are there restaurants at or near Cross Hotel Osaka?
    Yes, there are 2 onsite restaurants.

Recent reviews

Superb 9,2 From 1 082 reviews

Exceptional 10,0
The pretty hip hotel in central location. Very safe and well managed by hard working workers. They are ready to help out all guests. Highly recommend.
Kyounghee, us1 night trip
Exceptional 10,0
Highly Recommend
Except that they wanted to charge me $50 for an early check in ( less than 2 hours) Our stay was perfect in every way.
Yves, us2 night trip
Exceptional 10,0
Loved everything about the Hotel. Location, room, food, staff...all deserve the highest rating.. this is the only hotel that I will book again and again when in Osaka.... So happy to have found this Hotel
TiffanyJones, us1 night romance trip
Exceptional 10,0
Perfect hotel, perfect staff, perfect location. Would highly recommend
Yves, us3 night trip
Exceptional 10,0
Excellent stay!
Such a comfortable stay at this hotel! Location is excellent and is central, which makes it very easy to get around. The room was very clean and comfortable. Only downside was that it takes them a long time to clean rooms. Nevertheless, we were very happy with our stay at Cross Hotel. Will stay here again on our next trip!
ph4 night trip
Exceptional 10,0
Clean, nice staffs, I really hope they had laundry area.
us6 night trip
Exceptional 10,0
One of the best locations and the cleanliness of the room. Large bathroom and the breakfast buffet was also very nice.
Tony, hk6 night family trip
Very good 8,0
First room was a nonsmoker room but smelled like ashtray. They quickly gave us a new room. The view was just ok. The concierge was great. He was bilingual and very helpful.
us4 night trip
Exceptional 10,0
location of the hotel was super good breakfast was very good
Hiroko, us4 night family trip
Exceptional 10,0
Good value for staying in the Namba/Dotombori area
Great Location, Good service. Clean Room.
Ritchie, us7 night trip

Cross Hotel Osaka