Cross Hotel Osaka

Photo gallery for Cross Hotel Osaka

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Twin Room, Non Smoking (Cross Floor) | In-room safe, blackout drapes, free WiFi, bed sheets
Twin Room, Non Smoking (Standard Floor) | In-room safe, blackout drapes, free WiFi, bed sheets
Deluxe Double Room, Non Smoking (Standard Floor) | In-room safe, blackout drapes, free WiFi, bed sheets
Triple Room, Non Smoking (Cross Floor) | In-room safe, blackout drapes, free WiFi, bed sheets

Overview of Cross Hotel Osaka

Cross Hotel Osaka

4-star property
4-star hotel with 2 restaurants, near Tsutenkaku Tower

9,2/10 Superb

1 000 verified guest reviews

Property highlights

  • Free WiFi
  • Air conditioning
  • Refrigerator
  • Bathtub
  • Restaurant
  • Bar
2-5-15 Shinsaibashi-suji, Chuo-ku, Osaka, Osaka-fu, 542-0085
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Breakfast available
  • Coffee shop/cafe
  • 24-hour front desk
  • Front desk safe
  • Vending machine
  • Laundry service
  • Self-serve laundry
  • Concierge services
  • Luggage storage
For families
  • Children stay free
  • Refrigerator
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities

Room options

About this area

What's nearby

  • In Shinsaibashi
  • Tsutenkaku Tower - 27 min walk
  • Kyocera Dome Osaka - 32 min walk
  • Nipponbashi - 7 min drive
  • Orix Theater - 7 min drive
  • Osaka Castle - 18 min drive
  • Umeda Sky Building - 16 min drive
  • Osaka-jō Hall - 22 min drive
  • Osaka Aquarium Kaiyukan - 19 min drive
  • Intex Osaka - 23 min drive
  • Universal Studios Japan - 23 min drive

Getting around

  • Itami Airport (ITM) - 24 min drive
  • Kansai Intl. Airport (KIX) - 52 min drive
  • Kobe Airport (UKB) - 54 min drive
  • Osaka-Namba Station - 5 min walk
  • Kitntetsu-Nipponbashi Station - 9 min walk
  • Sakuragawa Station - 16 min walk
  • Namba Station - 8 min walk
  • Shinsaibashi Station - 8 min walk
  • Nippombashi Station - 9 min walk

About this property

Cross Hotel Osaka

4-star hotel in the heart of Shinsaibashi
At Cross Hotel Osaka, you can look forward to a coffee shop/cafe, dry cleaning/laundry services, and a bar. Enjoy a meal at the two onsite restaurants. Guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), concierge services, and a front desk safe
  • Luggage storage, a 24-hour front desk, and a vending machine
  • An elevator
  • Guest reviews say great things about the helpful staff and proximity to the airport
Room features
All guestrooms at Cross Hotel Osaka have thoughtful touches such as air conditioning, in addition to amenities like free WiFi and safes. Guest reviews speak positively of the comfortable rooms at the property.
More amenities include:
  • Bathrooms with deep soaking tubs and bidets
  • Refrigerators, coffee/tea makers, and daily housekeeping


Chinese (Mandarin), English, Japanese, Korean

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Guest accommodations are sealed after cleaning
Follows regional cleaning and disinfection practices of Coronavirus Guidelines (Japan)
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 229 rooms
  • Arranged over 14 floors


  • Check-in time from 3:00 PM - midnight
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)


  • No pets or service animals allowed


  • Free WiFi in public areas
  • Free WiFi in rooms


  • No onsite parking

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–10 AM
  • Hosted evening meals each Wednesday, Thursday, Friday, Saturday and Sunday for a surcharge (reservations required)
  • 2 restaurants
  • Bar/lounge
  • Coffee shop

Traveling with children

  • Children stay free


  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage


  • Safe-deposit box at front desk


  • Elevator
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site
  • Low-height counter/sink
  • Grab bar near toilet
  • Bathroom emergency pull cord
  • Lever door handles


  • Chinese (Mandarin)
  • English
  • Japanese
  • Korean

Room amenities

Be entertained

  • Television

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Slippers

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Shower/tub combination
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water


  • Daily housekeeping
  • In-room safe

Special features


The French kitchen ZERO - This restaurant serves breakfast and lunch.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A city tax may be collected at the property. The city tax ranges from JPY 100-300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

  • Buffet breakfast is offered for an extra charge of JPY 2640 per person (approximately)
  • Hosted evening meal costs JPY 9680

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of Coronavirus Guidelines (Japan).

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).


The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Guests can rest easy knowing there's a smoke detector, a security system, and window guards on site.

This property accepts credit cards. Cash is not accepted.

Also known as

Cross Hotel
Cross Hotel Osaka
Cross Osaka
Cross Osaka Hotel
Hotel Cross
Hotel Cross Osaka
Osaka Cross
Osaka Cross Hotel
Cross Hotel Osaka Hotel
Cross Hotel Osaka Osaka
Cross Hotel Osaka Hotel Osaka

Frequently asked questions

Does Cross Hotel Osaka offer free cancellation for a full refund?
Yes, Cross Hotel Osaka does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Cross Hotel Osaka?
As of 07 October 2022, prices found for a 1-night stay for 2 adults at Cross Hotel Osaka on 10 October 2022 start from R1 589, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Cross Hotel Osaka?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Cross Hotel Osaka?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Cross Hotel Osaka?
Sorry, there's no onsite parking at Cross Hotel Osaka.
What are the check-in and check-out times at Cross Hotel Osaka?
You can check in from 3:00 PM - midnight. Check-out time is 11:00 AM.
Are there restaurants at or near Cross Hotel Osaka?
Yes, there are 2 onsite restaurants.
Does Cross Hotel Osaka have rooms with private spa tubs?
Yes, each room has a deep soaking bathtub.
What's the area around Cross Hotel Osaka like?
Cross Hotel Osaka is in Shinsaibashi, a short 8-minute walk from Namba Station and 12 minutes' walk from Nipponbashi. Travelers say the local area is very walkable close to public transit.

Overall score and ratings






Staff & service




Property conditions & facilities



10/10 Exceptional

5⭐️Hotel with reasonable prices
Location of the hotel was great. Very close from Metro station and right middle of the city. All amenities they have is top of the list. Dyson hair dryer and shower head etc were amazing. Breakfast was French course. Just delicious. I would definitely come back to stay here.
Naoko, 1-night trip with friends
Verified guest review

10/10 Exceptional

Frances Nicca, 1-night trip
Verified guest review

10/10 Exceptional

The Staff is Amazing
Cross Hotel is — hands down — the best hotel in the area. I highly recommend staying here! The hotel itself is clean, modern, and centrally located in the Namba area. It's a 20 second walk to the Dotonbori canal and famous Glico Man sign. It's close to hundreds of amazing restaurants and bars in the area. The rooms are spacious, updated, and very comfortable. Unlike many Japanese hotel rooms, the air conditioning in these rooms actually blows very cold and works well to cool down the room. The shower and full-sized bathtub are fantastic additions to creating the perfect hotel room. Last, but not least, the staff here is absolutely amazing! They go above and beyond the meaning of hospitality — they really do. From the warm welcoming every time you enter the building, to the smiles and light conversation during your check-in/check-out process. The staff really makes Cross Hotel what it is.
Justin, 3-night trip
Verified guest review

10/10 Exceptional

The staff were friendly and helpful and the room was clean and accommodating. The location could not be better, just a few minutes walk from the subway and with immediate access to hundreds of great restaurants and shops. I Will certainly stay there again.
Christopher, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Very close to Dotonbori and shopping area shin-sai bashi is literally aroudn the corner. Rooms are very clean and new.
sivanathan, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Ben, 2-night trip
Verified Expedia guest review

10/10 Exceptional

One of the best hotels i have ever stayed in. Get the King bed with full upgrade you wont regret.
Chad, 1-night trip
Verified guest review

10/10 Exceptional

Abdourrahman, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Satoru, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Nathaniel, 2-night trip
Verified guest review