Hacienda Encantada Resort & Residences

Photo gallery for Hacienda Encantada Resort & Residences

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2 outdoor pools, pool umbrellas, sun loungers
2 outdoor pools, pool umbrellas, sun loungers
2 outdoor pools, pool umbrellas, sun loungers
Terrace/patio

Overview of Hacienda Encantada Resort & Residences

VIP Access

Hacienda Encantada Resort & Residences

4.5 star property
4.5-star beach hotel with spa, near Monuments Beach

8,4/10 Very good

820 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
Map
Kilometro 7.3 Carretera Transpeninsular, Cabo San Lucas, BCS, 23410
Main amenities
  • Daily housekeeping
  • Near the beach
  • 5 restaurants and 4 bars/lounges
  • Full-service spa
  • 2 outdoor pools
  • Breakfast available
  • Outdoor tennis court
  • Fitness center
  • Sauna
  • Steam room
  • Beach umbrellas
  • Beach sun loungers
For families
  • Babysitting (surcharge)
  • Children's pool
  • Playground on site
  • Children's club (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
Cleaning & safety
  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • On the waterfront
  • Cabo del Sol Golf - 3 min drive
  • Santa Maria Beach - 10 min drive
  • Chileno Beach - 11 min drive
  • San Lucas Bay - 16 min drive
  • Medano Beach - 18 min drive
  • Cabo San Lucas Country Club - 16 min drive
  • Marina Cabo San Lucas - 24 min drive
  • The Arch - 28 min drive
  • Lover's Beach - 28 min drive
  • Land's End - 28 min drive

Getting around

  • Los Cabos Intl. Airport (SJD) - 38 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Casino shuttle (surcharge)

About this property

Hacienda Encantada Resort & Residences

At Hacienda Encantada Resort & Residences, you can spend time at the beach enjoying beach umbrellas, beach massages, and yoga, plus you'll be 2.4 mi (3.9 km) from Medano Beach. 2 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps, and facials. Las Marias Restaurant, one of 5 restaurants, offers ocean views and serves breakfast. Other highlights at this luxurious hotel include 4 bars/lounges, a fitness center, and an outdoor tennis court. Fellow travelers like the pool and helpful staff.

All-inclusive

All-inclusive room rates at Hacienda Encantada Resort & Residences are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 222 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 4:00 PM - midnight
  • Minimum check-in age - 18
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
  • Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*
  • Supervised childcare*
  • Children's club*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Free onsite valet parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle on request (available 24 hours)*

Offsite

  • Area shuttle within 15 km*
  • Casino shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • 5 restaurants
  • 4 bars/lounges
  • Coffee shop
  • Barbecue grills
  • Private dining
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children's club (surcharge)
  • Children's pool
  • Playground
  • Supervised childcare (surcharge)
  • Trampoline
  • Grocery/convenience store
  • Children's menu

What to do

  • Tennis
  • Beach yoga
  • Fitness classes
  • Beach volleyball
  • Basketball
  • Hiking/biking trails
  • Horse riding/rentals
  • Beach nearby
  • Ecotours nearby
  • Golfing nearby
  • Kayaking nearby
  • Scuba diving nearby

Working away

  • Business center
  • 3 meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Bicycle rentals
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 3 buildings/towers
  • Built in 2007
  • ATM/banking
  • Garden
  • Picnic area
  • Terrace
  • Fitness center
  • 18 holes of golf
  • 2 outdoor pools
  • Full-service spa
  • Spa tub
  • Outdoor tennis court
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Wheelchairs available on site
  • Grab bar in shower
  • Pool access ramp on site

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • DVD player
  • 50-inch plasma TV
  • Premium digital channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board
  • Window screens

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

What to enjoy

  • In-room massage
  • Furnished balcony/patio
  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Phone
  • Electrical adapters/chargers

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors
  • Guidebooks/recommendations

Special features

All-inclusive

All-inclusive room rates at Hacienda Encantada Resort & Residences are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Spa

Holistic Spa has 3 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a spa tub.

The spa is open daily. Guests under 12 years old are not allowed in the spa.

Dining

Las Marias Restaurant - Overlooking the ocean and pool, this buffet restaurant serves breakfast only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.
La Trajinera Restaurant - This fine-dining restaurant specializes in Mexican cuisine and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required. Open daily.
El Patio - This beach restaurant serves lunch only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered. Open daily.
La Pergola Restaurant - Overlooking the pool, this restaurant serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered. Open daily.
Los Riscos Mesquite Grill - This beachfront fine-dining restaurant specializes in international cuisine and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required. Open daily.

Awards and affiliations

Hacienda Encantada Resort & Residences is listed in the 2021 Travel + Leisure 500.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of MXN 450 for adults and MXN 231 for children (approximately)
  • Airport shuttle service is offered for an extra charge of MXN 1700.00 per vehicle (one-way)
  • Area shuttle and casino shuttle service is offered for an extra charge

Children & extra beds

  • Supervised childcare is available for an extra charge
  • Babysitting is available for an extra charge
  • Cribs/infant beds are available for MXN 270.0 per night
  • Rollaway beds are available for MXN 270.0 per night
  • Children's club access is available for an extra charge

Pool, spa, & gym (if applicable)

  • Guests under 12 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-out is available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a security system on site.

This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

Hacienda Encantada
Hacienda Encantada Cabo San Lucas
Hacienda Encantada Resort
Hacienda Encantada Resort Cabo San Lucas
Hacienda Encantada Hotel Cabo San Lucas
Hacienda Encantada Resort & Spa Cabo San Lucas, Los Cabos
Hacienda Encantada Resort And Spa
Hacienda Encantada Resort & Spa Cabo San Lucas Los Cabos
Hacienda Encantada Resort Residences
Hacienda Encantada Resort
Hacienda Encantada Resort & Residences Hotel
Hacienda Encantada Resort & Residences Cabo San Lucas
Hacienda Encantada Resort & Residences Hotel Cabo San Lucas
Hacienda Encantada Resort A La Carte All Inclusive Optional

Frequently asked questions

Overall score and ratings

8,4

Very good

9,2/10

Cleanliness

8,5/10

Staff & service

8,5/10

Amenities

9,0/10

Property conditions & facilities

7,9/10

Eco-friendliness

2/10 Poor

I would never stay here again.
So many bad things about this place... Front desk staff was unfriendly and unfamiliar with VIP Hotels.com perks. Being pushed to purchase excursions was uncomfortable. All of our meals were not enjoyable and very overpriced for the area. Guacamole had turned bad. Chips were stale. Fish was overcooked. When trying to leave they made us walk half a mile with our bags to the front of the resort because they refused to golf cart us or shuttle us, even though both options were available. Golf carting all over the site is annoying and takes forever to arrive. Hotel rooms are so outdated and not pretty. Water in mini fridge was extremely overpriced and no free waters were in the rooms. We didn't know we needed reservations so our first night we had almost no food options. Nobody on the staff was apologetic, helpful, or even seemed to care about us, our needs, or our concerns. I would never stay here again.
Grant, 1-night trip with friends
Verified Hotels.com guest review

2/10 Poor

3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Excelente servicio de todo el personal y la comida deliciosa .
Maribel, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Beautiful resort with great rooms and amazing views!
Keith, 4-night romance trip
Verified Expedia guest review

6/10 Good

Trang Thuy, 2-night trip
Verified Expedia guest review

4/10 Fair

Muy caro cobran todo hasta el agua los empleados son muy amigables y atentos
Rita, 5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Brenda, 2-night trip
Verified Expedia guest review

8/10 Very good

The property itself was great. The service was excellent. We had issues with reservations for dining in the evening. We didn’t receive the room that we were hoping for. And check out we were treated very unkindly.
Tod meidell, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Sharde, 2-night trip
Verified Hotels.com guest review

8/10 Very good

We’ve stayed here a few times. We love location, and the staff were friendly, enough. Views are incredible, rooms are spacious. Compared to our previous stays, consistency, and the “special touches” were missing. Maybe the cause is the properties growth, and the specialness has gone for good?
Ruben Joseph, 4-night romance trip
Verified Expedia guest review