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View all photos for Superior - 4 Adults

Minibar, in-room safe, desk, blackout curtains

Superior - 4 Adults

  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, Balcony, Garden View

Minibar, in-room safe, desk, blackout curtains

Superior Room, Balcony, Garden View

  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite Club Wing Pool Access (Adults Only)

Minibar, in-room safe, desk, blackout curtains

Suite Club Wing Pool Access (Adults Only)

  • 140 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room

Minibar, in-room safe, desk, blackout curtains

Deluxe Room

  • 52 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds

View all photos for Club Room with Balcony, Pool View (adults only)

View from room

Club Room with Balcony, Pool View (adults only)

  • 70 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds

At a glance

Hotel size

  • 160 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 2:00 PM - midnight
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)
  • Babysitting*
  • Free supervised childcare
  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Onsite parking limited

Transfers

  • Airport shuttle on request (available 24 hours)*

Offsite

  • Free area shuttle within 16 km

Other information

  • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 2 poolside bars
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Free children's club
  • Children's pool
  • Free local shuttle
  • Playground
  • Free supervised childcare/activities

What to do

  • Pool table
  • Beach nearby
  • Golf lessons nearby
  • Parasailing nearby
  • Scuba diving nearby

Working away

  • Business center
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach towels
  • Pool loungers
  • Pool umbrellas

Facilities

  • 6 buildings/towers
  • Built in 2005
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Fitness center
  • 3 outdoor pools
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Elevator

Room amenities

Be entertained

  • DVD player
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Alarm clock
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Furnished balcony
  • Separate sitting area

Freshen up

  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Full-sized refrigerator/freezer
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Reviews

8,4

Very good

8,6/10

Cleanliness

8,8/10

Staff & service

8,6/10

Amenities

8,2/10

Property conditions & facilities

Reviews

10/10 Exceptional

Every thing was great ,the staff were great they couldn’t do enough for us they looked ,after every thing for us ,so helpful The food was fab the room was beautful the swimming pool was fab we give it 5 star all the way. A big thank you to all the staff for all your hard work a really great hotel and a great place to stay Michelle and Martin
13-night romance trip
Verified Expedia guest review

8/10 Very good

4-night trip
Verified Expedia guest review

8/10 Very good

18-night trip
Verified Expedia guest review

8/10 Very good

7-night trip
Verified Expedia guest review

10/10 Exceptional

7-night trip
Verified Ebookers guest review

10/10 Exceptional

Good location, situated on edge of Karon beach, just next to Kata beack, both lovely. Hotel staff friendly and helpful, lots of trees and wooden walkways. Adults only pool and Club lounge offering teas and coffees through the day.
5-night romance trip
Verified Expedia guest review

6/10 Good

Hotel was nice. Rooms are pretty small. Didn’t care for their breakfast buffet, I wish they had a more authentic Thai breakfast. Considering Phuket is a very tourist area, it was still hard to communicate with the staff. Also wish they had a complimentary shuttle to the airport.
Mel, 7-night family trip
Verified Expedia guest review

6/10 Good

An okay place, but I wouldn’t stay there again.
The hotel itself is beautiful and we had okay customer service for the most part. Everyone was polite and friendly. It has a beautiful location and they will Take you back and forth to the Main Street in a Tuk Tuk so you don’t have to walk up and down the hill. It is more than an hour to get to from the airport and will cost you about 1200 bhat each way. They broke one of our bags when the bellhop was bringing our bag to the rooms for us, but refused to take responsibility for it. They said it must have happened at the airport, however it was working correctly when we arrived at the hotel. They also tried to put three people in a room with one king size bed until we made them change it. Lastly, the room was INCREDIBLY humid at night because there are visible gaps in the window seals and the humidity gets into the room. They did offer is one night of vouchers for the dinner buffet to try to make us happy which was okay, but by that point we were so frustrated with the bag being broken and not being able to sleep well due to the humidity in the room at night that it really didn’t make a difference.
Kari, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

The staff was nice and we received a feee room upgrade for being Expedia gold vip.
4-night romance trip
Verified Expedia guest review

8/10 Very good

Big choice for breakfast, choice of 2 pools, friendly staff Spa staff were not very helpful, room service food was expensive
11-night family trip
Verified Expedia guest review