Guests
All properties in Port Vila, Shefa, Vanuatu

Grand Hotel and Casino

4-star hotel in Port Vila with 2 bars/lounges and spa

  • Free WiFi and free parking
From
ZAR 1,337

Image gallery

  • Standard Room, Harbor View - Terrace/Patio
  • Standard Room, Harbor View - Terrace/Patio
  • Outdoor Pool
  • Outdoor Pool
  • Standard Room, Harbor View - Terrace/Patio
Standard Room, Harbor View - Terrace/Patio. Image 1 of 47.
1 / 47Standard Room, Harbor View - Terrace/Patio
Lini Highway, Port Vila, Efate, Vanuatu
8,2.Very good.
  • Staff were very friendly and accommodating and the room was amazing with a view across to…

    Mar 3, 2020

  • The hotel has an excellent location in the township. Easy to organise day trips and as a…

    Feb 12, 2020

See all 103 reviews

Official standards

This property advises that it adheres to COVID-19 Guidelines (CDC) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Safe
Convenient
Dining options
Shopping
  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Air Conditioning

Property highlights

Main amenities

  • 74 guestrooms
  • Daily housekeeping
  • Casino
  • Restaurant and 2 bars/lounges
  • Full-service spa
  • 1 outdoor pool

What’s around

  • On the waterfront
  • Iririki Island - 1 min walk
  • Port Vila Market - 3 min walk
  • Feiawa Park - 4 min walk
  • Parliament House - 8 min walk
  • Chinatown - 8 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Standard Room, Harbor View
  • Panoramic Suite
  • Deluxe Room, Harbor View

What’s around

Landmarks

  • On the waterfront
  • Iririki Island - 1 min walk
  • Port Vila Market - 3 min walk
  • Feiawa Park - 4 min walk
  • Parliament House - 8 min walk
  • Chinatown - 8 min walk
  • National Museum - 9 min walk
  • Erakor Lagoon - 17 min walk
  • Tana Russet Plaza - 20 min walk
  • University of the South Pacific - 22 min walk
  • Mele Bay - 3.1 mi / 5 km

Getting around

  • Port Vila (VLI-Bauerfield) - 8 min drive
  • Airport shuttle (surcharge)
map
See on map
Lini Highway, Port Vila, Efate, Vanuatu

At a glance

Hotel size

  • This hotel has 74 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time 2:00 PM-midnight
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 19

Children

  • Babysitting/childcare*

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site
*See fees & policies for additional details or extra charges

In the hotel

Taking the kids?

  • In-room childcare (surcharge)

Food and drink

  • Buffet breakfast daily (surcharge)
  • 2 bars/lounges
  • Restaurant
  • Poolside bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Number of outdoor pools - 1
  • Pool sun loungers
  • Full-service spa
  • Spa treatment room(s)
  • Golfing nearby
  • Kayaking nearby
  • Snorkeling nearby
  • Pool umbrellas

Working away

  • Business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 2153
  • Conference space size (meters) - 200
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 1
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Terrace

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Languages Spoken

  • English
  • French

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding

Things to enjoy

  • In-room massage available
  • Separate sitting area
  • Furnished balcony

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Free toiletries
  • Hair dryer

Be entertained

  • 32-inch LCD TV
  • Pay movies
  • Satellite TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Aromessence Day Spa has 2 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy.

Dining

Crystals Restaurant - Overlooking the ocean and pool, this restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Hemisphere Lounge Bar - Overlooking the ocean, this cocktail bar serves dinner only.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of VUV 2000 for adults and VUV 1000 for children (approximately)
  • Airport shuttle service is offered for an extra charge of VUV 1600 per person (one-way)
  • Late check-out can be arranged for an extra charge of VUV 2000 (subject to availability)
  • Credit card charges are subject to an extra charge

Children & extra bedsPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • In-room babysitting is available for an extra charge
  • Babysitting/childcare is available for an extra charge
  • Airport shuttle service for children up to age 18 costs VUV 1600 (one-way)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; contactless room service is available; masks are required in public areas.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

This property accepts credit cards. Cash is not accepted.

Also known as

  • Grand Casino Port Vila
  • Grand Hotel & Casino Port Vila
  • Grand Hotel Casino Port Vila
  • Grand Hotel and Casino Hotel
  • Grand Hotel and Casino Port Vila
  • Grand Hotel and Casino Hotel Port Vila

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Grand Hotel and Casino does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an outdoor pool.
  • Sorry, pets aren't allowed.
  • You can check in from 2:00 PM - midnight. Check-out time is 11 AM. Late check-out is available for a charge of VUV 2000 (subject to availability).
  • Yes, Crystals Restaurant offers ocean views. Nearby restaurants include Jills (4-min walk), Nambawan (8-min walk), and Pad Thai Port Vila (8-min walk).
  • Yes, an airport shuttle is available. The charge is VUV 1600 per person one-way.
  • Yes, there's a casino.
  • Have fun with activities like boat tours, kayaking, and snorkeling, and practice your swing at the nearby golf course. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Grand Hotel and Casino also has 2 bars and a casino, as well as spa services.
8,2.Very good.
  • 8,0.Very good

    Great view friendly staff -breakfast and lunch delicious (no dinner whilst visiting)

    5 night trip, Jan 21, 2020

    Verified Expedia guest review

  • 6,0.Good

    Nothig much. However hotel very badly needs overall refabrication. Lift stinks wash basin needs replacement such as pipes etc. Menus in the dining room need more variety plus more quality of the food to be upgraded.

    Chan, 8 night romance trip, Jan 6, 2020

    Verified Expedia guest review

  • 8,0.Very good

    Great comfortable bed and pillows!! Gorgeous views!! Professional, friendly, helpful staff!! Food was good and good selection - buffet breakfast every day was mostly the same items - could have shaked that up a bit and had a few different rotational menus for buffet breakfast. Smoking in the casino - TERRIBLE causing me to come home with upper respiratory infection (and gave me nausea for a day or more!!). Need better ventilation system to get that terrible smoke filtered out so it doesn't impact on staff and patrons. Maybe some windows high up in the room can be opened to let smoke out. Heard many guests there complaining of the smoke - I would have spent more time gambling in the casino if the conditions were more favourable i.e no smoke or thick smoke. I would definitely go back but will not be using the casino unless the conditions are more healthy for guests and staff.

    7 night romance trip, Dec 29, 2019

    Verified Wotif guest review

  • 10,0.Exceptional

    An perfect place for a get away ! Everything was at an excellent standard, all room have beautiful views.

    CatCar, 6 night romance trip, Dec 29, 2019

    Verified Lastminute guest review

  • 10,0.Exceptional

    It's central location made it very easy to get around

    Andrew, 8 night romance trip, Dec 27, 2019

    Verified Expedia guest review

  • 6,0.Good

    Location is good and this was our fourth stay here and our seventh Island visit but overall the Vila experience has got worse over the years. This is not isolated to one hotel. In general the standards have dropped everywhere. The Grand, being a more established hotel, needs to reestablish itself and update its decor. Smells around the pool area are getting worse, drinks overrated and expensive, 5000vt for a shot of standard Hennessy Cognac? Out of basic drink ingredients, not enough pool towels. Menus need refreshing and found a screw in my breakfast.

    Disappointed, 7 night romance trip, Dec 27, 2019

    Verified Wotif guest review

  • 10,0.Exceptional

    This is a Great Hotel, Awesome location, so close and handy to everything, located in the downtown main street, brilliant restaurant bar and Casino on site, amazing staff that are So helpful and friendly.

    7 night trip, Dec 26, 2019

    Verified Expedia guest review

  • 8,0.Very good

    The stench of cigarettes when checking in ! Entrance slippery when wet !

    1 night trip, Nov 20, 2019

    Verified Wotif guest review

  • 8,0.Very good

    Well located in the centre of Port Vila. The hotel was comfortable and clean and the staff were very nice.

    3 night trip, Nov 12, 2019

    Verified Expedia guest review

  • 10,0.Exceptional

    This was an exceptional hotel well positioned. From the 2nd morning the kitchen staff remembered our names and made the stay so very personal. They allowed a midday checkout without any fuss on our last day. Well recommended.

    6 night romance trip, Nov 10, 2019

    Verified Wotif guest review

See all 103 reviews