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1 room, 2 adults

Pan Pacific Suzhou

4,5-starFor the benefit of our customers, we have provided a rating based on our rating system.
259 Xin Shi Road, Suzhou (Suzhou), Jiangsu, 215007, China

Luxury hotel in Gu Su District with outdoor pool, indoor pool
  • Free WiFi and free parking
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
Fabulous8,8
Pool
Great pool
Location
Great location
Vibe
Awesome vibe
Amenities
Ordinary amenities
121See all 121 Hotels.com reviews
From 1 333 reviews

TripAdvisor Traveller Rating

Pan Pacific Suzhou

from ZAR 2,514
  • Premier King Room
  • Pacific Club King
  • Executive Suite, 1 King Bed
  • Executive Premier Twin
  • Pacific Club Twin
  • Premier Twin Room
  • Executive Premier King
  • Deluxe King Room
  • Deluxe Twin Room

What’s around Pan Pacific Suzhou

Landmarks

  • In Gu Su District
  • Pan Gate - 12 min walk
  • Master of the Nets Garden - 27 min walk
  • Suzhou Embroidery Research Institute - 32 min walk
  • Metro Shopping Mall - 38 min walk
  • Suzhou University - 40 min walk
  • Xuanmiao Temple - 42 min walk
  • Shantang Street - 45 min walk

Getting around

  • Shanghai (SHA-Hongqiao Intl.) - 58 min drive
  • Suzhou (SZV) - 41 min drive
  • Wuxi (WUX-Shuofang) - 31 min drive
  • Suzhou Railway Station - 6 min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 480 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 2 PM-6 PM
  • Check-out time is noon
  • Express check-in/out

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

  • Free children's club

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Transfers

  • Airport shuttle *

Parking

  • Free self parking (limited)

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (free)
Food and drink
  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • Bar/lounge
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Indoor pool
  • Outdoor pool
  • Fitness facilities
  • Spa services on site
  • Spa treatment room(s)
  • Children's pool
  • Steam room
  • Pool sun loungers
  • Sauna
  • Pool umbrellas
  • Billiards or pool table
Working away
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 15070
  • Conference space size (meters) - 1400
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 3
  • Year Built - 1999
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
Accessibility
  • Disabled parking
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
Languages Spoken
  • Chinese
  • English

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Satellite TV channels
  • IPod docking station
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Garden Brasserie - This poolside buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). Reservations are required.

Keyaki - This poolside theme restaurant specializes in Japanese cuisine and serves lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). Reservations are required. Open select days.

Hai Tien Lo - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Reservations are required. Open daily.

Pan Pacific Suzhou’s small print

Also known as

  • Pan Pacific Hotel Suzhou
  • Pan Pacific Suzhou
  • Suzhou Pan Pacific
  • Pan Pacific Suzhou Hotel Suzhou
  • Pan Pacific Suzhou Hotel
  • Pan Pacific Suzhou Hotel
  • Pan Pacific Suzhou Suzhou
  • Pan Pacific Suzhou Hotel Suzhou

Policies

Only registered guests are allowed in the guestrooms.

  • Pool access available from 6 AM to 11 PM.
  • Parking height restrictions apply.

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    Optional extras

    Rollaway beds are available for CNY 175.0 per night

    Buffet breakfast is offered for an extra charge of CNY 128 for adults and CNY 68 for children (approximately)

    Airport shuttle service is offered for an extra charge

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    Recent reviews

    Fabulous 8,8 From 121 reviews

    Exceptional 10,0
    Great Hotel with a Great Garden
    Garden and service is excellent.
    Chee Kwan, sg1 night business trip
    Very good 8,0
    Lovely Stay!
    It was a very nice hotel, lovely breakfast, we love the panmen garden.
    nur ammal, my2 night romance trip
    Good 6,0
    Pan Pacific
    The hotel is in Avery good location, but it is tired and needs updating.
    Jill, us1 night romance trip
    Exceptional 10,0
    Excellent customer service and excellent location
    us1 night trip with friends
    Good 6,0
    A good hotel but not good service
    The hotel is in a quite good condition, but staffs were not that nice, some of who were very indifferent. The breakfast food were about average, nothing exciting. The service staffs in dining hall were slow, and saw no smiles on their faces. Not sure if they were not treated well, or not trained well. Anyway their attitude towards guests were not warm at all.
    us2 night business trip

    Pan Pacific Suzhou

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