Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

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All properties in Suzhou, Jiangsu, China
1 room, 2 adults

Citadines Xinghai Suzhou

4-starFor the benefit of our customers, we have provided a rating based on our rating system.
58 Xinghai Street , Jiacheng Garden, Building 27, Industrial Park, Suzhou, Jiangsu, 215021, China

Upscale apartment with soaking bathtub, near Jinji Lake
  • Free WiFi
  • Collect stampsYou can collect™ Rewards stamps here
Great room
Good internet service
Great location

Citadines Xinghai Suzhou

from ZAR 763
  • Deluxe Room, 1 Bedroom
  • Executive Studio
  • Executive Room, 1 Bedroom
  • Premier Room, 1 Bedroom

What’s around Citadines Xinghai Suzhou


  • In Wuzhong
  • Jinji Lake - 27 min walk
  • Gate to the East - 21 min walk
  • In City Shopping Mall - 23 min walk
  • Suzhou Pingtan Museum - 2.5 mi / 4 km
  • Suzhou University - 2.5 mi / 4.1 km
  • Pingjiang Street - 2.6 mi / 4.2 km
  • Suzhou Culture and Arts Center - 2.8 mi / 4.4 km

Getting around

  • Pudong Intl. Airport (PVG) - 85 min drive
  • Wuxi (WUX-Shuofang) - 44 min drive
  • Suzhou Railway Station - 17 min drive
  • Airport shuttle (surcharge)

At a glance

Key facts


  • 167 apartments
  • Arranged over 26 floors


  • Check-in time 2 PM-midnight
  • Check-out time is noon
  • Express check-in/out
Front desk staff will greet guests on arrival.
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to get details. Guests may be subject to health screenings for COVID-19 at the property. Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others


  • One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)


  • Pets not allowed


  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms



  • Airport shuttle (available 24 hours) *

Payment types at the property

* See small print for additional details or extra charges

The manager

The manager

Speaks: Chinese, English, Japanese.

At the aparthotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Room service
Things to do
  • Fitness facilities
Working away
  • Business center
  • Meeting rooms
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Number of buildings/towers - 1
  • Elevator
  • Designated smoking areas
  • Television in common areas
  • In-room accessibility
  • Wheelchair-accessible path of travel
Languages Spoken
  • Chinese
  • English
  • Japanese

In the apartment

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Things to enjoy
  • Separate dining area
  • Separate sitting area
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Microwave
  • Stovetop
  • Cookware, dishware, and utensils
  • Free bottled water
  • Daily housekeeping
  • In-room safe

Citadines Xinghai Suzhou’s small print

Also known as

  • Citadines Suzhou
  • Citadines Xinghai Suzhou Suzhou
  • Citadines Xinghai Suzhou Aparthotel
  • Citadines Xinghai Suzhou Aparthotel Suzhou
  • Citadines Suzhou Xinghai
  • Citadines Xinghai
  • Citadines Xinghai Hotel
  • Citadines Xinghai Hotel Suzhou
  • Citadines Xinghai Suzhou
  • Citadines Hotel Suzhou
  • Citadines Xinghai Suzhou Aparthotel
  • Citadines Xinghai Aparthotel


This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Optional extras

Rollaway beds are available for CNY 106.0 per night

Buffet breakfast is offered for an extra charge of CNY 58 per person (approximately)

Airport shuttle service is offered for an extra charge of CNY 636 per vehicle (one-way)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Citadines Xinghai Suzhou

  • Does Citadines Xinghai Suzhou offer free cancellation for a full refund?
    Yes, Citadines Xinghai Suzhou does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Are pets allowed at Citadines Xinghai Suzhou?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Citadines Xinghai Suzhou?
    You can check in from 2 PM to midnight. Check-out time is noon.
  • Are there restaurants at or near Citadines Xinghai Suzhou?
    Yes, there's an onsite restaurant.
  • Is airport shuttle service offered by Citadines Xinghai Suzhou?
    Yes, an airport shuttle is available. The charge is CNY 636 per vehicle one-way.

Recent reviews

Fabulous 8,6 From 68 reviews

Exceptional 10,0
Very nice place!!!!!! Great service, i really hope they have more hotels all around the world.
Jiachen, ca1 night family trip
Very good 8,0
Value for family stay
Though there was renovation going on in hotel reception area, it was quiet. Carpark limited, shopping 10-15minutes walk away, surrounded by local housing. Breakfast average
sg1 night romance trip
Very good 8,0
Good value and great area
I've stayed here before. Its a nice clean serviced apartment in a nice area. Its only around a ten minute walk to the new Suzhou Centre Mall and Xinghai Square. Its very good value for money. I would prefer it if the bed was a bit bigger but for this hotel is around half the price of similar standard hotels in the area.
Gareth, cn2 night romance trip
Very good 8,0
Good deal
Very nice hotels for the price. One bedroom and one living room. Excellent if you have some discussion.
sg1 night business trip
Exceptional 10,0
Very nice hotel / apartment
Was a little difficult to find late at night, but once checked in, a great studio/1br apartment. Modern, clean, great amenities in kitchen, and good views. Staff friendly, helpful and speak English well.
Anita, au1 night trip
Exceptional 10,0
My Stay at Citadines Suzhou
The rooms are cleaned and spacious. Wifi is good. Hotel is easily accessible by public transport.
Yew Chung, sg4 night business trip
Exceptional 10,0
Ideally located quiet place to stay
Citadines is ideally located near bus and Xinghai subway station. It is well equipped, very clean, quiet and with a adequate breakfast enhanced by changing out main options every day.
David, usBusiness trip
Very good 8,0
Good place, good location and good priced.
Kathy, as12 night romance trip

Citadines Xinghai Suzhou

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