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Excellence Playa Mujeres - Adults Only - All Inclusive

5-star5 stars
Prolongacion BonampakS/N Mz 1 Lt 10, SM 3, Playa MujeresQROO77400Mexico

Playa Mujeres beachfront resort with spa, beach bar
  • VIPVIP properties

    VIP properties have been recognised for offering exceptional service to our customers.

  • Free WiFi and free parking
Rather comfortable
Awesome vibe
Great location
Complaints about WiFi
1283See all 1,283 reviews
From 12,826 reviewsTripAdvisor Traveller Rating

Excellence Playa Mujeres - Adults Only - All Inclusive

from ZAR 5,432
  • Jr. Suite Spa or Pool View
  • Jr Ste Swim Up Spa or Pool View
  • Two-Story RooftopTerrace Ste Spa-Pool Vw
  • Excellence Club Jr. Ste. OCF
  • Excellence Club Jr. Ste Swim Up OCV
  • Excellence Club Two-story Rooftop Terrace Suite
  • Excellence Club Honeymoon Suite OCF
  • Excellence Club Junior Swim UP Suite Pool view
  • Excellence Club Junior Swin UP Suite Ocean View
  • Excellence Club Junior Suite Pool View
  • Terrace Suite With Plunge Pool

At a glance

Key facts

Hotel size

  • This hotel has 450 rooms
  • This hotel is arranged over 4 floors


  • Check-in time starts at 3 PM
  • Check-out time is noon
Airport shuttle service is available at scheduled times. Contact the property in advance to get details.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum guest age is 18

Travelling with others


  • No cribs (infant beds)


  • Pets not allowed


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Airport shuttle at scheduled times *


  • Free valet parking

Other information

  • Caters to adults only
  • All-inclusive (taxes and gratuities included)
  • Resort fee included
* See small print for additional details or extra charges

In the hotel

Food and drink
  • 9 restaurants
  • 11 bars/lounges
  • 7 poolside bars
  • Coffee shop/café
  • Snack bar/deli
  • Beach bar
  • Swim-up bar
  • 24-hour room service
  • Barbecue grills
Things to do
  • On private beach
  • Number of outdoor pools - 7
  • Swim-up bar
  • 24-hour fitness facilities
  • Outdoor tennis court
  • Full-service spa
  • Spa treatment room(s)
  • Nightclub
  • Pool umbrellas
  • Tennis on site
  • Spa tub
  • Sauna
  • Arcade/game room
Working away
  • Conference space
  • Conference space size (feet) - 182986
  • Conference space size (meters) - 17000
  • One meeting room
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Number of buildings/towers - 9
  • Elevator/lift
  • ATM/banking
  • Rooftop terrace
  • Garden
  • Library
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Turndown service
  • Sofa bed
  • Premium bedding
Things to enjoy
  • Separate sitting area
  • Furnished balcony or patio
Freshen up
  • Private bathroom
  • Jetted bathtub
  • Free toiletries
  • Hair dryer
Be entertained
  • 42-inch LED TV
  • Pay movies
  • Premium TV channels
  • DVD player
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

All inclusive

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included.
Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)

Activities and facilities/equipment
Water activities
  • Kayaking
  • Sailing
  • Snorkeling
  • Windsurfing

Land activities
  • Bicycling
  • Fitness facilities
  • Soccer
  • Tennis
  • Volleyball

  • Aerobics
  • Cooking
  • Dancing
  • Language
  • Yoga

  • Access to onsite clubs
  • Onsite live performances
  • Theme parties

Not included
  • Motorized water sports
  • Airport transfers
  • Activities and services offered by independent operators
  • Offsite tours


The onsite full-service MIILE SPA offers a wide selection of treatments including body wraps, facials, and hydrotherapy. Massages are available in the 15 relaxing treatment suites, in the couple rooms or on the beach. This spa also features sauna, Jacuzzi, Turkish bath, and spa boutique.

Advanced reservations are required for massages and spa treatments.


Toscana - Overlooking the garden, this theme restaurant serves breakfast, lunch, and dinner.

The Lobster House - This beachfront restaurant serves breakfast, lunch, and dinner.

The Grill Restaurant - This beach restaurant serves lunch and dinner.

Barcelona - This fine-dining restaurant serves dinner only.

The Flavor Market - This fine-dining restaurant serves dinner only.

Excellence Playa Mujeres - Adults Only - All Inclusive’s small print

Also known as

  • All Inclusive Excellence Playa Mujeres
  • Playa Mujeres All Inclusive
  • Excellence Playa Mujeres Adults All Inclusive
  • Excellence Adults All Inclusive
  • All Inclusive Playa Mujeres
  • Excellence Adults Only
  • Excellence Adults Only All Inclusive
  • Excellence All Inclusive
  • Excellence Playa Mujeres Adults
  • Excellence Playa Mujeres Adults Only
  • Excellence Playa Mujeres Adults Only All Inclusive
  • Excellence Playa Mujeres All Inclusive


No shows require payment in full, including taxes and service fee. For more details, please contact the property using the information on the reservation confirmation received after booking.
Guests with service animals should contact this property in advance. Please contact the property using the information on the reservation confirmation received after booking.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

The charges below are included in the total price displayed:

  • Resort fee

Optional extras

Airport shuttle service is offered for an extra charge of MXN 1840 per person (roundtrip)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Excellence Playa Mujeres - Adults Only - All Inclusive


  • On the waterfront
  • Shark Beach - 28 min walk
  • Playa Mujeres Golf Club - 29 min walk
  • Costa Occidental de Isla Mujeres National Park - 35 min walk
  • Dolphin Discovery - 39 min walk
  • El Meco Archaeological Site - 2.4 mi / 3.8 km
  • Museo Iconografico de la Carrera Panamericana - 5.4 mi / 8.6 km
  • Gran Puerto Pier - 6.1 mi / 9.8 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 46 min drive
  • Free self parking
  • Free valet parking
  • Airport shuttle (surcharge)

Recent reviews

Exceptional 9.6 From 1,283 reviews

Excellence Playa Mujeres - Adults Only - All Inclusive
Amazing honeymoon
This place is amazing. They truly treat you like royalty. Our only small complaint was the food quality. It was ok, but it was definately not the same as you would get from a good paid restaurant. Still, I very much recommend this place.
A Traveller, us4 night romance trip
Excellence Playa Mujeres - Adults Only - All Inclusive
We just celebrated our 20 year wedding anniversary here. This was our first time to Excellence Playa Mujeres. Had a great experience!! This resort is a great mix of all adult age groups. We had an Excellence Club 2- story rooftop terrace. Room was spectacular!! Great views!! Very clean!! Great service!! Beautiful grounds!! We enjoyed the quieter pools to relax and unwind. If you're in for more excitement the main pool would be for you. We really enjoyed laying in the pool hammocks and also the cabana beds/huts near the pool were great!! Pool was a little chilly, but manageable. Great entertainment and activities to do throughout the day. Staff here is so very friendly and acommodating!!! In regards to the food... we came from another 5 star resort in Isla Mujeres prior to staying here. With that being said...the food here we would give it 3 stars out of 5. There wasn't anything here food wise that we felt was really incredible. Honestly, our favorite meal here was breakfast at Toscana. Workout facility was great. Lots of updated equipment and was also very clean. Evening entertainment was fairly decent. We would advise extra $$ for tipping. We were told the employees here at the resort (who again are phenomenal!!) only make $8/ day. Yes, that's per day!!! So, anything extra you can give they're very much appreciative!! The spa- we really enjoyed the hydrotherapy at the spa. We never stepped off of the Excellence grounds so cannot really give any tips there. Overall A+++++
Roger, mx4 night romance trip

See all reviews

Excellence Playa Mujeres - Adults Only - All Inclusive

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