City Express Toluca

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Desk, iron/ironing board, free WiFi, bed sheets
Desk, iron/ironing board, free WiFi, bed sheets
Desk, iron/ironing board, free WiFi, bed sheets
Desk, iron/ironing board, free WiFi, bed sheets

Overview of City Express Toluca

City Express Toluca

2.5 star property
Eco-friendly hotel with conference center, connected to a shopping center, near Toluca Convention and Exhibition Center

8,0/10 Very good

297 verified guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
The price is R864
Price available on 2022/08/20
Blvd. Aeropuerto Miguel Aleman No. 55-B, Parque Industrial Lerma, Toluca, MEX, 52000
Main amenities
  • Daily housekeeping
  • Free area shuttle
  • Fitness center
  • Room service
  • Conference center
  • Business center
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Front desk safe
  • Water dispenser
  • Laundry service
For families
  • Children stay free
  • Private bathroom
  • Daily housekeeping
  • Laundry facilities
  • Elevator
  • Cable TV service
Cleaning & safety
  • Cleaned with disinfectant
  • 48-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • Galerias Metepec Shopping Center - 25 min drive
  • La Marquesa National Park - 27 min drive
  • Nevado de Toluca National Park - 99 min drive

Getting around

  • Toluca, Estado de Mexico (TLC-Toluca Intl.) - 7 min drive
  • Free area shuttle

About this property

City Express Toluca

Eco-friendly hotel connected to a shopping center
A free breakfast buffet, dry cleaning/laundry services, and a gym are just a few of the amenities provided at City Express Toluca. In addition to a business center, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Free self parking
  • A free area shuttle, smoke-free premises, and an elevator
  • Luggage storage, a water dispenser, and a front desk safe
  • Guest reviews say good things about the location
Room features
All guestrooms at City Express Toluca boast comforts such as air conditioning, as well as amenities like free WiFi.
Other amenities include:
  • Bathrooms with showers and hair dryers
  • 32-inch LCD TVs with cable channels
  • Daily housekeeping and desks


English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows industry cleaning and disinfection practices of CovidClean (Safehotels - global expert)

Social distancing

Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 141 rooms
  • Arranged over 4 floors


  • Check-in time from 3 PM - midnight
  • Minimum check-in age - 18
  • Check-out time is 1 PM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)


  • No pets or service animals allowed


  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms


  • Free onsite self parking
  • Wheelchair-accessible parking on site


  • Free area shuttle within 10 km

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast 6:30 AM–10:30 AM on weekdays and 7 AM–11 AM on weekends
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Water dispenser

Traveling with children

  • Children stay free
  • Free local shuttle

Working away

  • Business center
  • Meeting room
  • Conference center (430 square feet of space)


  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage


  • 1 building/tower
  • Built in 2006
  • Safe-deposit box at front desk
  • Fitness center


  • Elevator
  • In-room accessibility
  • Wheelchair-accessible parking


  • English
  • Spanish

Room amenities

Be entertained

  • 32-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Iron/ironing board

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired Internet


  • Daily housekeeping

Special features

Awards and affiliations

Green / Sustainable Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).

This property affirms that it adheres to the cleaning and disinfection practices of CovidClean (Safehotels - global expert).


Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a carbon monoxide detector, a smoke detector, and window guards on site.

This property accepts credit cards. Cash is not accepted.

Also known as

City Express Toluca
City Hotel Toluca Express
City Express Toluca Hotel
City Express Toluca Hotel
City Express Toluca Toluca
City Express Toluca Hotel Toluca

Frequently asked questions

Does City Express Toluca offer free cancellation for a full refund?
Yes, City Express Toluca does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at City Express Toluca?
As of 19 August 2022, prices found for a 1-night stay for 2 adults at City Express Toluca on 20 August 2022 start from R864, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at City Express Toluca?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at City Express Toluca?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at City Express Toluca?
Yes, there's free self parking.
What are the check-in and check-out times at City Express Toluca?
You can check in from 3 PM - midnight. Check-out time is 1 PM.
What is there to do at City Express Toluca and nearby?
Maintain your daily exercise routine at the gym.
Are there restaurants at or near City Express Toluca?
Yes. Nearby restaurants include Los Arcos (8-min walk), Rancheros Del Sur (10-min walk), and María Argentina (2.1 mi).
What's the area around City Express Toluca like?
City Express Toluca is a short 7-minute drive from Toluca, Estado de Mexico (TLC-Toluca Intl.) and 4 minutes' walk from Plaza Sendero Toluca. Travelers say this hotel is in a good location.

Overall score and ratings


Very good




Staff & service




Property conditions & facilities



2/10 Poor

Lisa, 3-night trip
Verified guest review

8/10 Very good

Everything but the breakfast
The hotel was nice, service was fine... how can you guys serve toast without butter? The breakfast was pretty weak considering the grocery store is beside the hotel.
mike, 2-night trip
Verified guest review

10/10 Exceptional

Buen hotel para viaje de trabajo
Buen hotel para ir de trabajo, conveniente por la zona y el desayuno.
Hector, 12-night business trip
Verified guest review

10/10 Exceptional

Buena opción cerca del aeropuerto
El hotel está en buen estado, el servicio es bueno. Cuenta con estacionamiento seguro y desayuno incluido.
Margarita, 1-night business trip
Verified guest review

4/10 Fair

Por el precio no vale la pena, habitacion muy sencilla, el desayuno muy pobre!
Sandra, 1-night trip
Verified Expedia guest review

8/10 Very good

very nice hotel
HUGO, 1-night business trip
Verified guest review

8/10 Very good

Is close to the Lerma river and during the night smell very bad
1-night business trip
Verified Expedia guest review

6/10 Good

1-night business trip
Verified guest review

2/10 Poor

To put it mildly, the service is terrible. If you choose to stay here, better pray and hope that you have no issue with the room (no hot water or towel missing) and you speak fluent Spanish. Otherwise, if you call front desk, they'll pretend that you called the wrong number, or refuse to answer your call. To be fair, the room is clean and the free breakfast is good. But the service is just terrible.
2-night trip
Verified Expedia guest review

8/10 Very good

Credit card hold
this hotel puts a hold on your credit card and say they will take it off in 72 hours and it has been a week and I had to call them to take it off.
Verified guest review