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1 room, 2 adults

Sheraton Shenzhen Futian Hotel

5-starFor the benefit of our customers, we have provided a rating based on our rating system.
Great China International Exchange, Square, Fuhua Road, Futian District, Shenzhen, Guangdong, 518048, China

Luxury hotel with 2 restaurants, connected to the convention center, near Coco Park
  • Free WiFi and free parking
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • Convenient location, very friendly staff. Gym and pool were under renovation which was…Jan 3, 2020
  • This is a nice, clean hotel that takes great care of their guests. I had several…Dec 15, 2019

Sheraton Shenzhen Futian Hotel

from ZAR 2,041
  • Grand Room, 1 King Bed
  • Deluxe Room, 1 King Bed, Non Smoking
  • Deluxe Room, 2 Double Beds, Non Smoking
  • Superior Room, 1 King Bed
  • Superior Room, 2 Double Beds
  • Deluxe Room, 1 King Bed
  • Deluxe Room, 2 Double Beds
  • Club Suite, 1 King Bed
  • Executive Suite, 1 King Bed
  • Club Suite, 1 King Bed

What’s around Sheraton Shenzhen Futian Hotel

Landmarks

  • In Futian
  • Coco Park - 8 min walk
  • Shenzhen Convention and Exhibition Center - 16 min walk
  • Shenzhen City Hall - 10 min walk
  • Shenzhen Civic Center - 17 min walk
  • Shenzhen Concert Hall - 17 min walk
  • Guan Shanyue Art Museum - 23 min walk
  • Lianhua Mountain Park - 28 min walk

Getting around

  • Shenzhen Intl. Airport (SZX) - 22 min drive
  • Hong Kong International Airport (HKG) - 56 min drive
  • Hong Kong Lok Ma Chau Station - 3 min drive
  • Shenzhen Station - 6 min drive
  • Shenzhen North Railway Station - 10 min drive
  • Shenzhen Convention and Exhibition Center Station - 3 min walk
  • Futian Station - 8 min walk
  • Gangxia Station - 9 min walk

At a glance

Key facts

Hotel size

  • This hotel has 290 rooms
  • This hotel is arranged over 24 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children (18 years old and younger) not allowed

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Parking

  • Free onsite self parking

  • Wheelchair-accessible parking on site

Payment types at the property

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Outdoor seasonal pool
  • Fitness facilities
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
Working away
  • Business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 86112
  • Conference space size (meters) - 8000
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 2
  • Year Built - 2007
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Grab bar - near toilet
  • Visual fire alarm
  • Lever door handles
Languages Spoken
  • Chinese
  • English
  • Korean
  • Russian

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Pillow menu
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch LCD TV
  • Premium TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Free local calls
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Dining

Mezzo Italian Restaurant - This restaurant specializes in Italian cuisine and serves lunch and dinner.

The Exchange Restaurant - This restaurant serves breakfast, lunch, and dinner. Open daily.

Afterwards Lobby Bar - Onsite lobby lounge. Open daily.

Sheraton Shenzhen Futian Hotel’s small print

Also known as

  • Hotel Shenzhen Futian
  • Sheraton Shenzhen Futian Hotel Hotel
  • Sheraton Shenzhen Futian Hotel Shenzhen
  • Sheraton Shenzhen Futian Hotel Hotel Shenzhen
  • Shenzhen Futian Hotel
  • Shenzhen Futian Sheraton
  • Sheraton Shenzhen Futian
  • Sheraton Shenzhen Futian Hotel
  • Shenzhen Sheraton
  • Sheraton Shenzhen
  • Shenzhen Sheraton
  • Sheraton Shenzhen Futian

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

The seasonal pool is open from May to November.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Guests are provided with hand sanitizer.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Optional extras

Buffet breakfast is offered for an extra charge of CNY 218 for adults and CNY 109 for children (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Sheraton Shenzhen Futian Hotel

  • Does Sheraton Shenzhen Futian Hotel offer free cancellation for a full refund?
    Yes, Sheraton Shenzhen Futian Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Sheraton Shenzhen Futian Hotel?
    This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitizer. Please note that this information has been provided by our partners.
  • Is parking offered on site at Sheraton Shenzhen Futian Hotel?
    Yes, there's free self parking.
  • Is there a pool at Sheraton Shenzhen Futian Hotel?
    Yes, there's a seasonal outdoor pool.
  • Are pets allowed at Sheraton Shenzhen Futian Hotel?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Sheraton Shenzhen Futian Hotel?
    You can check in from 3 PM - midnight. Check-out time is noon. Express check-in and check-out are available.
  • Are there restaurants at or near Sheraton Shenzhen Futian Hotel?
    Yes, there are 2 onsite restaurants, featuring Italian cuisine. Nearby restaurants include Shark (6-min walk), Brotzeit (7-min walk), and New York Pizza Delivery (9-min walk).
  • What is there to do at Sheraton Shenzhen Futian Hotel and nearby?
    Have fun with nearby activities like cycling and hiking. Enjoy amenities like a seasonal outdoor pool, a fitness center, and a garden.

Recent reviews

Very good 8,4 From 127 reviews

Very good 8,0
The sign of hotel was not obviously shown in front of the hotel, so we needed to take some time to look for it. We celebrated our anniversary there and the hotel put in some romantic decorations and offered us a complimentary cake which was very delicious, we really appreciated it. Overall the hotel was great, if the buffer breakfast could provide more varieties then it would be excellent.
Jenny, hk1 night romance trip
Fair 4,0
the rooms smelled
Mark, gb3 night business trip
Very good 8,0
The hotel and location is great. The room was huge, a very pleasant surprise. The shower wasn’t great as just a shower wand and the water wasn’t hot. The room was freezing and the temperature control wasn’t working well. There was mould under the mirror in the bathroom
ca2 night business trip
Good 6,0
Shower is weak and TV picture quality and channels not international enough
us1 night business trip
Exceptional 10,0
Quality matches or even exceeds its price.
Excellent location, great services, very good conditions. Quality matches or even exceeds its price.
Kenneth, ca1 night business trip
Exceptional 10,0
Location ok but front desk is awful No thank you I don’t need to say anything
us2 night romance trip
Very good 8,0
Quality of coffee at breakfast was not good but Starbucks is not far.
Beveley, us3 night trip with friends
Fair 4,0
A disappointed stay
All our requests (higher floor, city view, away from lift lobby) were not accepted without informing us while checked in. The staff told us that our room type had been upgraded, but in fact the room was booked at that grade. The cost of breakfast is, in my opion, expensive and we didn't have it since there are loads of food stalls/restaurant nearby. The room is spacious but a bit old, and it is facing other wings and above the ventilation vent...no view at all. The gym is excellent and the indoor swimming pool is good. But the outdoor swimming pool is old
SK, hk1 night romance trip
Exceptional 10,0
Overall is GREAT!!
Great location, right above Metro Station and surraounded by shopping malls with nice restaurants. All staff are friendly and helpful. Room is clean and large.
SHUN YIN, hk1 night romance trip
Exceptional 10,0
Good service at counter. Helpful reception and customer service Officer
Johnson M K, hk1 night family trip

Sheraton Shenzhen Futian Hotel