NH Collection Mexico City Santa Fé

Photo gallery for NH Collection Mexico City Santa Fé

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Hypo-allergenic bedding, down comforters, minibar, in-room safe
Junior Suite | Hypo-allergenic bedding, down comforters, minibar, in-room safe
Hypo-allergenic bedding, down comforters, minibar, in-room safe
Junior Suite | Hypo-allergenic bedding, down comforters, minibar, in-room safe

Overview of NH Collection Mexico City Santa Fé

VIP Access

NH Collection Mexico City Santa Fé

4.0 star property
4-star hotel in Santa Fe with restaurant and bar/lounge

8,2/10 Very good

673 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
  • Air conditioning
Map
Juan Salvador Agraz, 44, Mexico City, 05109
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • 24-hour fitness center
  • Valet parking
  • 24-hour room service
  • Coffee shop/cafe
  • In-room childcare
  • 24-hour business center
  • Business center
  • Terrace
  • 24-hour front desk
For families
  • In-room childcare (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Terrace
  • Daily housekeeping

Choose dates to view prices

About this area

What's nearby

  • In Santa Fe
  • Paseo Interlomas - 16 min drive
  • Paseo de la Reforma - 13 min drive
  • Chapultepec Park - 24 min drive
  • Parque Zoologico de Chapultepec - 28 min drive
  • Museo Soumaya - 32 min drive
  • Auditorio Nacional - 28 min drive
  • World Trade Center Mexico City - 31 min drive
  • Castillo de Chapultepec - 16 min drive
  • The Angel of Independence Monument - 34 min drive
  • Museo Nacional de Antropologia - 32 min drive

Getting around

  • Toluca, Estado de Mexico (TLC-Toluca Intl.) - 42 min drive
  • Benito Juarez International Airport (MEX) - 55 min drive
  • Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.) - 60 min drive
  • Mexico City Buenavista Station - 17 min drive
  • Mexico City Fortuna Station - 20 min drive
  • Tlalnepantla de Baz Station - 27 min drive

About this property

NH Collection Mexico City Santa Fé

4-star hotel in the heart of Santa Fe
Take advantage of a free daily manager's reception, a terrace, and a coffee shop/cafe at NH Collection Mexico City Santa Fé. The onsite restaurant, NH Collection Restaurant, features international cuisine. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and car rentals on site.
Other perks include:
  • Buffet breakfast (surcharge), valet parking (surcharge), and a porter/bellhop
  • A computer station, meeting rooms, and wedding services
  • A banquet hall, a front desk safe, and a 24-hour front desk
  • Guest reviews give top marks for the location
Room features
All guestrooms at NH Collection Mexico City Santa Fé include thoughtful touches such as 24-hour room service and air conditioning, as well as amenities like late night room service and free WiFi.
Extra amenities include:
  • Hypo-allergenic bedding and down comforters
  • Bathrooms with hydromassage showers and free toiletries
  • 42-inch flat-screen TVs with premium channels
  • Childcare services, electric kettles, and heating

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 135 rooms
  • Arranged over 8 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed (dogs and cats only, 2 per room, up to 55 lbs)*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite valet parking (MXN 110 per day)
  • Wheelchair-accessible parking on site
  • Onsite parking limited
  • Height restrictions apply for onsite parking

Other information

  • Smoke-free property
  • No stag/bachelor or hen/bachelorette parties

Property amenities

Food and drink

  • Buffet breakfast (surcharge) on weekday mornings 6:30 AM–noon
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Free daily reception
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Childcare in room (surcharge)

Working away

  • 24-hour business center
  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2007
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • 24-hour fitness center

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Raised toilet seat
  • Low-height counter/sink
  • Grab bar near toilet

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • 42-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled) and heating
  • Minibar
  • Espresso maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

NH Collection Restaurant - This bar specializes in international cuisine and serves lunch and dinner.

Fees & policies

Optional extras

  • Breakfast costs between MXN 297 and MXN 396 per person (approximately)
  • Late check-out can be arranged for an extra charge of MXN 690 (subject to availability)

Children & extra beds

  • In-room babysitting is available for an extra charge

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of MXN 766.08 per pet, per day

Parking

  • Valet parking costs MXN 110 per day
  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and cash.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Guests planning to check in with a pet must provide the pet's health certificate at check-in.

Also known as

NH Collection Mexico City Santa Fé Hotel
NH Collection Mexico City Santa Fé Hotel
Hotel NH Collection Mexico City Santa Fé Mexico City
Mexico City NH Collection Mexico City Santa Fé Hotel
Hotel NH Collection Mexico City Santa Fé
NH Collection Mexico City Santa Fé Mexico City
Collection Fé Hotel
NH Santa Fe
Collection Fé

Frequently asked questions

Does NH Collection Mexico City Santa Fé offer free cancellation for a full refund?
Yes, NH Collection Mexico City Santa Fé does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at NH Collection Mexico City Santa Fé?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at NH Collection Mexico City Santa Fé?
Yes, cats and dogs are welcome, with a limit of 2 per room and maximum weight of 55 lbs per pet. There's a charge of MXN 766.08 per pet, per day. Service animals are exempt from fees.
Is parking offered on site at NH Collection Mexico City Santa Fé?
Yes. Valet parking costs MXN 110 per day. Parking spots may be limited.
What are the check-in and check-out times at NH Collection Mexico City Santa Fé?
You can check in from 3:00 PM - midnight. Check-out time is noon. Late check-out is available for a charge of MXN 690 (subject to availability).
What is there to do at NH Collection Mexico City Santa Fé and nearby?
Maintain your daily exercise routine at the 24-hour gym.
Are there restaurants at or near NH Collection Mexico City Santa Fé?
Yes, NH Collection Restaurant offers international cuisine. Nearby restaurants include Sylvestre Santa Fe (7-min walk), Casa Bellinghausen (8-min walk), and Prosecco Santa Fe (10-min walk).
What's the area around NH Collection Mexico City Santa Fé like?
NH Collection Mexico City Santa Fé is a short 8-minute walk from Centro Santa Fe and 11 minutes' walk from Parque La Mexicana. The local area is considered walkable as well as being good for shopping.

Overall score and ratings

8,2

Very good

8,8/10

Cleanliness

8,3/10

Staff & service

8,1/10

Amenities

8,4/10

Property conditions & facilities

8,4/10

Eco-friendliness

6/10 Good

NH Hotel is in the heart of Sante Fe, Mexico City. It is a beautiful hotel and our room was very nice. The restaurant at the hotel was very limited and the service was very slow even when there was no one around. The Wi-Fi was very spotty and room service for breakfast was not the best. All in all a nice place to stay.
Elizabeth, 6-night family trip
Verified Hotels.com guest review

2/10 Poor

Axel, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Axel, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Henry, 4-night business trip
Verified Hotels.com guest review

2/10 Poor

Atención horrible en el lobby, discriminación por parte de los empleados de recepción
Juan diego, 1-night romance trip
Verified Expedia guest review

8/10 Very good

Nice and safe location with lots of restaurants and things to do around the area
AUGUSTO GERMANO, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Elisa, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Luis, 1-night trip
Verified Hotels.com guest review

6/10 Good

Muy incomoda la cama
Marcela, 2-night family trip
Verified Expedia guest review

6/10 Good

Great location, outdated furniture.
JARKI, 3-night trip
Verified Expedia guest review