Holiday Inn Express Birmingham Star City, an IHG Hotel

Photo gallery for Holiday Inn Express Birmingham Star City, an IHG Hotel

Primary image
Premium bedding, desk, iron/ironing board, free cribs/infant beds
Premium bedding, desk, iron/ironing board, free cribs/infant beds
Premium bedding, desk, iron/ironing board, free cribs/infant beds
Premium bedding, desk, iron/ironing board, free cribs/infant beds

Overview of Holiday Inn Express Birmingham Star City, an IHG Hotel

Holiday Inn Express Birmingham Star City, an IHG Hotel

3.0 star property
3-star hotel in Birmingham with restaurant and bar/lounge

7,8/10 Good

548 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Pet-friendly
  • Non-smoking
  • Connecting rooms available
  • Restaurant
Map
Cuckoo Rd Heartlands Parkway, Birmingham, England, B7 5SB
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • 24-hour front desk
  • Laundry service
  • Self-serve laundry
  • Meeting room
  • Free newspapers in the lobby
  • Luggage storage
  • TV in a common area
For families
  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • 72-hour vacancy between guest room stays
  • Hand sanitiser provided

Choose dates to view prices

About this area

What's nearby

  • Heart of Birmingham
  • Villa Park - 6 min drive
  • Bullring Shopping Centre - 14 min drive
  • Arena Birmingham - 13 min drive
  • The Mailbox - 14 min drive
  • Broad Street - 14 min drive
  • University of Birmingham - 17 min drive
  • Cadbury World - 24 min drive
  • Resorts World Birmingham - 22 min drive
  • National Exhibition Centre - 24 min drive
  • Drayton Manor Theme Park - 27 min drive

Getting around

  • Birmingham Airport (BHX) - 24 min drive
  • Coventry (CVT) - 42 min drive
  • Aston Station - 18 min walk
  • Birmingham Duddeston Station - 24 min walk
  • Birmingham Gravelly Hill Station - 27 min walk

About this property

Holiday Inn Express Birmingham Star City, an IHG Hotel

When you stay at Holiday Inn Express Birmingham Star City, an IHG Hotel, you'll be within a 15-minute drive of Broad Street. You can unwind with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat. The comfortable beds and helpful staff get good marks from fellow travelers.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast and dinner
This information is provided by our partners.

At a glance

Hotel size

  • 90 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 2:00 PM - anytime
  • Minimum check-in age - 18
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed*
  • Specific rooms only, restrictions apply*
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site
  • Onsite parking includes off-street options

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free breakfast
  • Restaurant
  • Bar/lounge

What to do

  • Access to nearby indoor pool

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Television in common areas

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible lounge
  • Raised toilet seat
  • Low-height counter/sink
  • Grab bar near toilet
  • Bathroom emergency pull cord

Languages

  • English

Room amenities

Be entertained

  • Flat-screen television
  • Premium satellite channels

Home comfort

  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Premium bedding
  • Free crib/infant bed

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Fees & policies

Optional extras

  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Pets

  • Pets are allowed for an extra charge of GBP 10 per accommodation, per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast and dinner.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards. Cash is not accepted.

Also known as

Holiday Inn Express Birmingham City
Holiday Inn Express Birmingham Star City
Holiday Inn Express Star
Holiday Inn Express Star Hotel Birmingham City
Birmingham Blueberry Hotel
Hampton By Hilton Birmingham Star City Hotel Birmingham
Holiday Inn Express Birmingham Star City Hotel
Holiday Inn Express Star City Hotel
Holiday Inn Express Star City
Holiday Inn Express Birmingham Star City
Holiday Inn Express Birmingham Star City an IHG Hotel
Holiday Inn Express Birmingham Star City, an IHG Hotel Hotel

Frequently asked questions

Overall score and ratings

7,8

Good

8,3/10

Cleanliness

8,2/10

Staff & service

7,4/10

Amenities

7,8/10

Property conditions & facilities

7,9/10

Eco-friendliness

10/10 Exceptional

Staying at hotel during commonwealth games
The check in was quick and easy the room was all ready clean and tidy and quite spacious for 2 people the bed was comfortable although a double bed would have preferred 2 twin beds breakfast was excellent didnt have an evening meal as was out all day at commonwealth games easy to get bus into city centre but be careful only 1 bus an hour back from city centre to star city
Deborah, 4-night family trip
Verified Hotels.com guest review

8/10 Very good

Good hotel clean rooms worse CS and breakfast
The hotel's location is not the best, the hotel is alright but rooms are clean and good. Overall I would rate it 6.5 or 7 of 10. The breakfast is dog's dinner. Please don't waste your money getting breakfast. Its absolutely rubbish.
1-night business trip
Verified Hotels.com guest review

8/10 Very good

Carol, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Donna, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent stay
The hotel was welcoming, all the staff were professional and friendly. The breakfast was well stocked and provided excellent choice. The room was spacious, clean and comfortable. We would happily stay here again.
Hilary, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Hotel clean and well presented shower gel was a little low as was the tomato sauce at breakfast. Everyone happy and helpful.
1-night trip
Verified Hotels.com guest review

2/10 Poor

COCKROACHES
Checked in late Went to have a shower and there was cockroaches in the bathroom checked out straight away and the hotel didn't give me a refund
Bathroom
Few came out the bathroom  into the bedroom disgusting
2-night family trip
Verified Hotels.com guest review

4/10 Fair

Sian, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Dayle, 1-night trip
Verified Hotels.com guest review

8/10 Very good

carl, 2-night trip
Verified Hotels.com guest review