Four Seasons Hotel Alexandria at San Stefano

Photo gallery for Four Seasons Hotel Alexandria at San Stefano

Primary image
Private beach, sun loungers, beach umbrellas, beach towels
Private beach, sun loungers, beach umbrellas, beach towels
Private beach, sun loungers, beach umbrellas, beach towels
Indoor pool, seasonal outdoor pool, pool umbrellas, sun loungers

Overview of Four Seasons Hotel Alexandria at San Stefano

Four Seasons Hotel Alexandria at San Stefano

5.0 star property
Luxury Alexandria hotel with full-service spa, connected to a shopping center

9,6/10 Exceptional

190 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Gym
Map
399 El Geish Road, San Stefano, Alexandria, 21599
Main amenities
  • Daily housekeeping
  • On a private beach
  • 7 restaurants and 2 poolside bars
  • 2 bars/lounges
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Free children's club
  • Free supervised childcare
  • 2 outdoor tennis courts
  • 24-hour health club
  • Sauna
For families
  • Children stay free
  • Babysitting (surcharge)
  • Children's pool
  • Playground on site
  • Children's club (free)
  • Connecting/adjoining rooms available

Choose dates to view prices

About this area

What's nearby

  • In Sidi Jabir

Getting around

  • Alexandria (ALY-Alexandria Intl.) - 7 min drive
  • Alexandria (HBE-Borg El Arab) - 45 min drive
  • Airport shuttle (surcharge)

About this property

Four Seasons Hotel Alexandria at San Stefano

5-star luxury hotel in the heart of Sidi Jabir
A roundtrip airport shuttle, 2 poolside bars, and a beach bar are just a few of the amenities provided at Four Seasons Hotel Alexandria at San Stefano. With a private beach, beachfront dining, and sun loungers, this hotel is the perfect place to soak up some sun. Treat yourself to a body scrub, a Thai massage, or Ayurvedic treatments at SPA, the onsite spa. Be sure to enjoy a meal at any of the 7 onsite restaurants, which feature Mediterranean cuisine and a poolside location. Enjoy the 24-hour health club, as well as activities like racquetball/squash, fishing, and beach volleyball. Stay connected with free in-room WiFi, with speed of 25+ Mbps, and guests can find other amenities such as a terrace and an art gallery on site.
Additional perks include:
  • A seasonal outdoor pool and an indoor pool, with sun loungers and pool umbrellas
  • Buffet breakfast (surcharge), 2 outdoor tennis courts, and valet parking (surcharge)
  • Limo/town car service, express check-out, and multilingual staff
  • Coffee/tea in the lobby, an elevator, and a 24-hour front desk
  • Guest reviews speak highly of the helpful staff and location
Room features
All 118 rooms offer comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like heated floors and pillow menus.
Extra amenities include:
  • Bathrooms with rainfall showers and deep soaking tubs
  • 32-inch LED TVs with cable channels and DVD players
  • Wardrobes/closets, heated floors, and children's slippers

Languages

Arabic, English, French

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Lead with Care (Four Seasons)
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-in
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 118 rooms
  • Arranged over 15 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - 3:00 PM
  • Express check-in/out
  • Minimum check-in age - 21
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Children (1 year old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)
  • Babysitting*
  • Free supervised childcare
  • Free children's club

Pets

  • Pets stay free (dogs and cats only)
  • Service animals welcome
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms (speed: 25+ Mbps)

Parking

  • Onsite self parking (USD 11 per night; includes in/out privileges)
  • Onsite valet parking (USD 11 per night; includes in/out privileges)
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–11:30 AM
  • 7 restaurants
  • 2 bars/lounges
  • 2 poolside bars
  • 2 coffee shops
  • Beach bar
  • Coffee/tea in a common area
  • Private dining
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free
  • Free children's club
  • Children's pool
  • Playground
  • Free supervised childcare/activities
  • Children's menu

What to do

  • On a private beach
  • Tennis
  • Beach volleyball
  • Racquetball/squash
  • Shopping
  • Fishing

Working away

  • 24-hour business center
  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • On-site car rental
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • 24-hour health club
  • An indoor pool
  • Seasonal outdoor pool
  • Art gallery on site
  • Shopping mall on site
  • Full-service spa
  • 2 outdoor tennis courts
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible lounge
  • Wheelchairs available on site

Languages

  • Arabic
  • English
  • French

Room amenities

Be entertained

  • DVD player
  • 32-inch LED TV
  • Cable TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Minibar
  • Espresso maker
  • Electric kettle
  • Bathrobes and slippers
  • Children's slippers
  • Iron/ironing board (on request)

Sleep well

  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding

What to enjoy

  • Heated floors

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Separate bathtub and shower
  • Rainfall showerhead
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Free newspapers
  • Free WiFi (speed of 25+ Mbps)
  • Free local calls
  • Electrical adapters/chargers

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

SPA has 14 treatment rooms including rooms for couples. Services include Thai massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

Dining

Beach Restaurant - This beachfront restaurant specializes in Mediterranean cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
Kala Restaurant - This buffet restaurant specializes in international cuisine and serves breakfast and brunch. Open daily.
Stefano's - This fine-dining restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open select days.
Byblos - This fine-dining restaurant specializes in Middle Eastern cuisine and serves dinner only. Reservations are required. Open daily.
Pool Bar and Grill - This poolside restaurant specializes in international cuisine and serves lunch and light fare. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of USD 35 for adults and USD 35 for children (approximately)
  • Airport shuttle service is offered for an extra charge of USD 120 per vehicle (one-way)

Children & extra beds

  • Babysitting is available for an extra charge

Parking

  • Self parking costs USD 11 per night with in/out privileges
  • Valet parking costs USD 11 per night with in/out privileges

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 8:00 PM
  • The seasonal pool is open from April to October
  • Guests under 12 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in is available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Lead with Care (Four Seasons).

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property accepts credit cards, debit cards and cash.

Also known as

Alexandria San Stefano
Four Seasons Alexandria San Stefano
Four Seasons Hotel Alexandria San Stefano
Four Seasons Hotel Stefano
Four Seasons Stefano
Four Seasons Hotel San Stefano
Four Seasons San Stefano
Four Seasons Hotel Alexandria at San Stefano Hotel
Four Seasons Hotel Alexandria at San Stefano Alexandria
Four Seasons Hotel Alexandria at San Stefano Hotel Alexandria

Frequently asked questions

Does Four Seasons Hotel Alexandria at San Stefano offer free cancellation for a full refund?
Yes, Four Seasons Hotel Alexandria at San Stefano does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Four Seasons Hotel Alexandria at San Stefano?
As of 03 October 2022, prices found for a 1-night stay for 2 adults at Four Seasons Hotel Alexandria at San Stefano on 01 November 2022 start from R5 947, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Four Seasons Hotel Alexandria at San Stefano?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Four Seasons Hotel Alexandria at San Stefano?
Yes, there's an indoor pool, a seasonal outdoor pool, and a children's pool. Guests have pool access from 8:00 AM to 8:00 PM.
Are pets allowed at Four Seasons Hotel Alexandria at San Stefano?
Yes, cats and dogs stay free. Food and water bowls are available.
Is parking offered on site at Four Seasons Hotel Alexandria at San Stefano?
Yes. Self parking costs USD 11 per night. Valet parking costs USD 11 per night.
Is airport shuttle service offered by Four Seasons Hotel Alexandria at San Stefano?
Yes, an airport shuttle is available. The charge is USD 120 per vehicle one-way.
What are the check-in and check-out times at Four Seasons Hotel Alexandria at San Stefano?
You can check in from 3:00 PM - 3:00 PM. Check-out time is noon. Express check-in and check-out and contactless check-in are available.
What is there to do at Four Seasons Hotel Alexandria at San Stefano and nearby?
Have fun with onsite activities like fishing and volleyball, and practice your swing on the tennis courts. Additional recreation onsite includes racquetball/squash. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Four Seasons Hotel Alexandria at San Stefano also has 2 poolside bars, 2 bars, and a private beach, as well as a 24-hour health club, a sauna, and a picnic area.
Are there restaurants at or near Four Seasons Hotel Alexandria at San Stefano?
Yes, there are 7 onsite restaurants, featuring beachfront dining and Mediterranean cuisine. Nearby restaurants include Potasta (5-min walk), Club 21 (8-min walk), and Brew & Chew (11-min walk).
Does Four Seasons Hotel Alexandria at San Stefano have rooms with private spa tubs?
Yes, each room has a deep soaking bathtub.
What's the area around Four Seasons Hotel Alexandria at San Stefano like?
Four Seasons Hotel Alexandria at San Stefano is in Sidi Jabir, a short 12-minute walk from Stanli Beach and 19 minutes' walk from Stanley Bridge. Travelers say that the hotel is in a great location.

Overall score and ratings

9,6

Exceptional

9,5/10

Cleanliness

9,3/10

Staff & service

9,6/10

Amenities

9,5/10

Property conditions & facilities

9,6/10

Eco-friendliness

10/10 Exceptional

Wonderful Stay
Great hotel, very nice staff, wonderful service, beautiful view, one thing is breakfast is not so good, been addressed with management. So many food options available nearby.
Khaled, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Loved loved this property Spent three nights and service, cleanliness was outstanding
Kweku, 3-night trip with friends
Verified Expedia guest review

10/10 Exceptional

A+++
Brilliant! Great food too
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

zeina, 2-night trip
Verified Expedia guest review

10/10 Exceptional

The best hotel experience I’ve ever had. Everything was perfect. Amazing food, amenities, service, and no detail left unchecked. We checked out early from the awful Plaza Hotel which is a block away and switched to 4 Seasons. Thank you to everyone here for saving our vacation.
Clark, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Truly one of the best hotels I have stayed in past few years. Amazing and friendly staff all over, room is just perfect. Location is unique, close to all the nice places you must visit. Conceirge was more than just helpful, hotel manager himself came to see me at checkout and ask about my stay wonderful Greek gentleman. Even the driver was just beyond great. I rate it 20/10, I meant it 20/10. Well done
Amr M, 2-night business trip
Verified Expedia guest review

10/10 Exceptional

Abdalelh Abdulrahman, 4-night trip
Verified Expedia guest review

8/10 Very good

One of the best hotels in Egypt. Excellent team. Very good service. Overall, very good experience except for the 40 minutes delay in check-in (while room is being prepared) and considering that we arrived at the hotel at 3:00 PM and ended up in our room at 3:45 PM!
Hassan, 2-night trip with friends
Verified Expedia guest review

10/10 Exceptional

It has all you need in one spot.
Hongli, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Everything was excellent except for the parking we had to pay 60 LE pernight which is not logic if we are staying at the hotel the rate should be less for to nights we had to pay 360 LR
Amal, 2-night family trip
Verified Expedia guest review