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All properties in Avenida Kukulkan, Cancun, Quintana Roo, Mexico
1 room, 2 adults

Fiesta Americana Cancun Villas

4-star4 stars
Great for families

Good to know

  • Babysitting or childcare (surcharge)
  • Children's club (free)
  • Children's pool
  • Supervised childcare/activities
Boulevard Kukulcan Km.8.5 Lote 3, Zona Hotelera, Avenida Kukulkan, QROO, 77500, Mexico

Upscale beachfront resort with spa, near Cancun Convention Center
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Babysitting or childcare (surcharge)
    • Children's club (free)
    • Children's pool
    • Supervised childcare/activities
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • Fue una experiencia increíble, el personal del hotel era sumamente atento y amable.…May 1, 2021
  • The service was good. Food great very clean. There was 3 things that we did not like. The…Apr 19, 2021

Fiesta Americana Cancun Villas

from ZAR 2,588
  • Villa Master Suite, Lock Off
  • Room 2 Bedroom Plus
  • Room 3 Bedroom Plus
  • Deluxe Room, 2 Double Beds, Non Smoking

What’s around Fiesta Americana Cancun Villas

Landmarks

  • In Zona Hotelera
  • Cancun Convention Center - 8 min walk
  • Tortuga Beach - 29 min walk
  • Forum Beach - 10 min walk
  • Gaviota Azul Beach - 10 min walk
  • Chac Mool Beach - 13 min walk
  • Cancun Golf Club at Pok Ta Pok - 21 min walk
  • Langosta Beach - 43 min walk

Getting around

  • Cancun Intl. Airport (CUN) - 28 min drive

At a glance

Key facts

Hotel size

  • This hotel has 179 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is 11 AM
  • Express check-out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Guests will receive an email 7 days before arrival with check-in instructions. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 21

Travelling with others

Children

  • Babysitting/childcare*

  • Free children's club

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free onsite self parking

  • Free onsite valet parking

  • Wheelchair-accessible parking on site

Payment types at the property

  • Cash
*See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (free)
  • Supervised childcare/activities
Food and drink
  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • 2 bars/lounges
  • Bar/lounge
  • Snack bar/deli
  • Poolside bar
  • 24-hour room service
Things to do
  • Beach sun loungers
  • Beach umbrellas
  • Outdoor pool
  • Children's pool
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Playground on site
  • Golfing nearby
  • Scuba diving nearby
  • Snorkeling nearby
  • Beach towels
  • Pool sun loungers
  • Spa tub
  • Pool umbrellas
  • Sauna
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Terrace
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Raised toilet seat
  • Low-height counters/sink
  • Grab bar - near toilet
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Premium bedding
Things to enjoy
  • Balcony
Freshen up
  • Private bathroom
  • Free toiletries
  • Hair dryer
Be entertained
  • 60-inch flat-screen TV
  • Cable TV channels
Stay connected
  • Free WiFi
  • Phone
Food and drink
  • Microwave
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

URU SPA has 5 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

The spa is open daily.

Dining

La Palapa - Overlooking the ocean, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).

Restaurante Mexicano - This restaurant specializes in Mexican cuisine and serves lunch and dinner. Open daily.

La Bodega - This restaurant specializes in Argentinean cuisine and serves dinner only. Open daily.

Bikini Bar - Onsite bar. Open daily.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key (nogle), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fiesta Americana Cancun Villas’s small print

Also known as

  • Cancun Villas Fiesta Americana
  • Villas Fiesta Americana
  • Fiesta Americana Villas Cancun Hotel
  • Fiesta Americana Villas Cancun Hotel Cancun
  • Fiesta Americana Hotel Cancun
  • Fiesta Americana Vacation Club Cancun
  • Fiesta Americana Cancun Villas Resort
  • Fiesta Americana Villas Resort
  • Fiesta Americana Cancun Cancun
  • Fiesta Americana Cancun Villas Resort
  • Fiesta Americana Cancun Villas Cancun
  • Fiesta Americana Cancun Villas
  • Fiesta Americana Cancun Villas Resort Cancun
  • Fiesta Americana Villas
  • Fiesta Americana Villas Cancun
  • Fiesta Americana Villas Hotel
  • Fiesta Americana Villas Hotel Cancun
  • Fiesta Villas Cancun
  • Villas Cancun
  • Villas Cancun Fiesta Americana

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Only registered guests are allowed in the guestrooms.

Onsite parties or group events are strictly prohibited.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards, debit cards, and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city: MXN 26.89 per accommodation, per night

Optional extras

Buffet breakfast is offered for an extra charge of MXN 449 per person (approximately)

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Fiesta Americana Cancun Villas

  • Does Fiesta Americana Cancun Villas offer free cancellation for a full refund?
    Yes, Fiesta Americana Cancun Villas does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Fiesta Americana Cancun Villas?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Fiesta Americana Cancun Villas?
    Yes, there's free self and valet parking.
  • Is there a pool at Fiesta Americana Cancun Villas?
    Yes, there's an outdoor pool and a children's pool.
  • Are pets allowed at Fiesta Americana Cancun Villas?
    Sorry, pets aren't allowed, but service animals are welcome.
  • What are the check-in and check-out times at Fiesta Americana Cancun Villas?
    You can check in from 3:00 PM - anytime. Check-out time is 11 AM. Express check-out and contactless check-in and check-out are available.
  • Are there restaurants at or near Fiesta Americana Cancun Villas?
    Yes, there are 3 onsite restaurants, featuring alfresco dining, international cuisine, and ocean views. Nearby restaurants include Mocambo (6-min walk), Mextreme (9-min walk), and Chuchito Perez (12-min walk).
  • Is there an onsite casino at Fiesta Americana Cancun Villas?
    No, this resort doesn't have a casino, but PlayCity Casino (8-min drive) and Royal Yak Casino and Sports Book (10-min drive) are both nearby.
  • What is there to do at Fiesta Americana Cancun Villas and nearby?
    Have fun with nearby activities such as scuba diving and practice your swing at the nearby golf course. Indulge in a treatment at the spa and soothe your senses in the spa tub. Fiesta Americana Cancun Villas also has 2 bars, an outdoor pool, and a sauna, as well as a fitness center and a garden.

Recent reviews

Fabulous 8,6 From 563 reviews

Very good 8,0
The Concierge service is very good and the staff works hard.
Mark, us4 night family trip
Exceptional 10,0
Recommended!
Check-In was very easy, free valet parking and our bags were delivered to the room for us. The staff is very professional and polite. The hotel will charge you a $124 hold on your card for incidentals, I’m still waiting for the reimbursement. They have electronic keys on your wrist which is a super convenient solution! Complaints: #1 The pool and beach closes at 8pm which is way too early for a vacation resort. Should be open at least until 9pm or 10pm. #2 The gentlemen that gave us information at the beginning of the stay did not mention anything about scheduling Covid tests. You need to schedule the day before and they conduct tests each day at the hotel at 4:30pm. We ended up missing that option, but the concierge was extremely helpful in finding us an alternative option. You can get a rapid Covid test in the Cancun airport for $15 USD and the results come back in about 15 minutes. The line took about 45 minutes. #3. The air conditioning isn’t super strong. The room is cool, but does not get cold. There are no fans in the room either so you are reliant on their air conditioning. I like my room cold, but it never got there. The views are excellent, the beach is very nice, and location is walking distance to shops restaurants and clubs.
Travis, us2 night trip
Very good 8,0
Good place, untrustworthy cleaning staff.
Overall, very good hotel. It was much more family-orientated than I originally believed. The one issue I had was with the room service people. We had a few things go missing out of our hotel room with absolutely ZERO accountability for the items or respect for our room. We talked to the cleaning staff and they either did not know English or refused to talk to us in English, which is what it is. I would recommend this place and would most likely stay here again, but i will advise everyone: KEEP YOUR POSSESSIONS LOCKED UP.
Dennis, us4 night trip with friends
Very good 8,0
Good, not great
Was a decent hotel for the money. I guess we got spoiled after staying at a 5-star resort prior to visiting Fiesta Americana, so the condition of it looked a bit used up. It overall clean and kids loved the warm pool
Victoria, mx1 night family trip
Fair 4,0
Hotel's room pics and descriptions are inaccurate
We wanted to try to travel as responsibly as possible given the pandemic. I booked this hotel because we wanted a place that offered COVID tests on-site and a kitchen so we really socially distance ourselves at meal time. This hotel offered both but I would not stay here again. Pros: -The staff was great -The resort took COVID precautions seriously -Free COVID test was convenient -Hotel was clean -The kitchen was nice so we did not have to eat out Unfortunately, the list of cons in much longer: -I booked the "Villa Master Suite, Lock Off" which was supposed to have sea view. Instead, all we could see was the resort. The images that hotels.com uses for this room are actually for the 3 bedroom villa. I wouldn't have booked here had I known there was no view. -The balcony was tiny. Barely enough room for one plastic chair. -The speakers at the pool area are loud. If your room faces the pool, you will hear the music and yelling DJ in your room. -The hotel staff keeps trying to sell you some membership service. -Lastly, there is no beach. It's a stone wall with steps down to the water. The steps are not in great shape and pretty slippery. Even when you get to the water, there's a lot of sharp rocks.
Randall, us4 night trip
Fair 4,0
No dejan en Paz al cliente ofreciendole planes de pagos con sus hoteles...... Lo reciven bien para poder ofrecerle sus negocios para ser miembro ....Son mentirosos con lo que ofrecen... Al final cuando uno ya entrega la havitacion ni gracias dicen por haverlos escogido en sus negocios.... Realmente no volvería a estos hoteles....
us2 night trip
Good 6,0
good
The cleaning in the room was ok.
Enrique, us1 night family trip
Exceptional 10,0
Great hotel
I loved it ! We will definitely be staying here again. The service is great
Rosa, us4 night family trip
Very good 8,0
The hotel and service were good, friendly staff. The hot tubs are old, cold and filthy by the end of the day. At least they worked. Will certainly stay here again.
us5 night romance trip
Very good 8,0
Nice, clean rooms. Large pool. Ocean views. Only downsides were no free breakfast, they wouldn’t let my 13 year old daughter use the hot tub that wasn’t even hot, there was no beach to speak of and the ocean water had a lot of sharp rocks that cut my feet.
us2 night family trip

Fiesta Americana Cancun Villas