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HNA Resort Haikou

Photo gallery for HNA Resort Haikou

Pool
Deluxe sea view suite | Premium bedding, minibar, in-room safe, iron/ironing board
Restaurant
Separate tub and shower, deep soaking tub, rainfall showerhead
Front of property

Overview of HNA Resort Haikou

HNA Resort Haikou

5.0 star property
Donghu District beachfront resort with 3 restaurants and bar/lounge
6,6 out of 10 Good
6,6/10 Good

15 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Airport transfer
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
Map
134 West Binhai Road, Haikou, Hainan, 570311
Main amenities
  • Daily housekeeping
  • Marina
  • On the beach
  • 3 restaurants and bar/lounge
  • Breakfast available
  • Free babysitting
  • Health club
  • Sauna
  • Steam room
  • 24-hour room service
  • Coffee shop/cafe
  • Conference center
Feel at home
  • Babysitting (free)
  • Rollaway/extra beds available (surcharge)
  • Kitchenette
  • Separate bathtub and shower
  • Premium TV channels
  • Garden

Room options

About this area

What's nearby

  • In Donghu District

Getting around

  • Haikou (HAK-Meilan Intl.) - 41 min drive
  • Haikou East Railway Station - 33 min drive
  • Airport shuttle (surcharge)

Restaurants

  • 星巴克 - 5 min drive
  • 福山咖啡馆 - 4 min drive
  • 相约酒吧 - 4 min drive
  • 珍妮酒吧鱼庄 - 6 min drive
  • 向红大酒店 - 8 min drive
Map

About this property

HNA Resort Haikou

A great choice for a stay in Haikou, HNA Resort Haikou features a marina and offers an airport shuttle (available on request) for CNY 300 per vehicle. Guests can indulge in massages, then grab a bite to eat at one of the 3 restaurants. A bar/lounge, a health club, and a sauna are other highlights at this luxurious resort.

Languages

Chinese (Mandarin), English

At a glance

Hotel size

  • 211 units
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time ends - anytime
  • Express check-in/out available
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • No cribs (infant beds)
  • Free babysitting

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Transfers

  • Airport shuttle (available on request)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Breakfast available (surcharge)
  • 3 restaurants
  • Bar/lounge
  • Coffee shop
  • 24-hour room service

Traveling with children

  • Free babysitting

What to do

  • On the beach
  • Shopping
  • Golfing nearby

Working away

  • Business center
  • Meeting rooms
  • Conference center (10000 square feet of space)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Television in common areas
  • Piano
  • Health club
  • Swimming pool
  • Marina
  • Sauna
  • Steam room
  • Banquet hall

Accessibility

  • Wheelchair accessible
  • Elevator
  • In-room accessibility (select rooms)

Room amenities

Be entertained

  • 42-inch LCD TV
  • Premium digital channels
  • Pay movies

Home comfort

  • Air conditioning
  • Minibar
  • Espresso maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Turndown service
  • Alarm clock
  • Premium bedding
  • Free rollaway/extra bed

Freshen up

  • Partially open bathroom
  • Deep soaking bathtub
  • Separate bathtub and shower
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer

Stay connected

  • Free newspapers
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Refrigerator
  • Kitchenette
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of CNY 300 per vehicle (one way)

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property accepts credit cards.

Also known as

HNA Beach
HNA Beach Haikou
HNA Beach Resort
HNA Beach Resort Haikou
HNA Beach And Spa Resort Haikou, Hainan, China
HNA Resort Haikou
HNA Resort
HNA Haikou
HNA Resort Haikou Hainan, China
HNA Resort Haikou Hainan China
HNA Beach Spa Resort
HNA Resort Haikou Hainan
HNA Resort Haikou Resort
HNA Resort Haikou Haikou
HNA Resort Haikou Resort Haikou

Frequently asked questions

Does HNA Resort Haikou offer free cancellation for a full refund?
Yes, HNA Resort Haikou does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at HNA Resort Haikou?
Yes, there's a pool.
Are pets allowed at HNA Resort Haikou?
Sorry, pets aren't allowed.
Is airport shuttle service offered by HNA Resort Haikou?
Yes, an airport shuttle is available. The charge is CNY 300 per vehicle one way.
What are the check-in and check-out times at HNA Resort Haikou?
Check-in ends–anytime. Check-out time is noon. Express check-in and check-out are available.
What is there to do at HNA Resort Haikou and nearby?
HNA Resort Haikou has a sauna and a steam room, as well as a garden.
Are there restaurants at or near HNA Resort Haikou?
Yes, there are 3 onsite restaurants.
Does HNA Resort Haikou have rooms with private spa tubs?
Yes, each room has a deep soaking bathtub.
Does HNA Resort Haikou have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchenette is available in every room, and also includes a refrigerator and an espresso maker.
What's the area around HNA Resort Haikou like?
HNA Resort Haikou is located on the Strip in Donghu District, a short 15-minute walk from Holiday Beach.

Reviews

6,6

Good

7,2/10

Cleanliness

7,2/10

Staff & service

6,5/10

Property conditions & facilities

Reviews

8/10 Very good

Good property. Bad beach
HNA property is well maintained. The local city government and hotel management have to take actions to clean up the beach....water front. There are piles and piles of debris from the ocean. Construction boards with nails sticking out, broken bottles, plastic bottles, condoms floating in the water is just obscene.
Verified Hotels.com guest review

6/10 Good

The Management should Really Do Something Urgently
Saw quite bad review about this hotel but decided to give it a try since it is a short stay. Turn out those reviews are quite correct. It's a very nice and grand hotel but poorly maintain. Everything in the room is falling apart, ranging from shower level, tap etc, even the wall (or maybe building) looks like it's falling apart as I see long crack on the wall running from floor to ceiling on both sides of the room. The furniture (tv rack) was so badly infected by termites at the bottom portion. Personally, I would rank it one of the worst managed 4/5 stars hotel/resort I've stayed in recent years.
Verified Hotels.com guest review

6/10 Good

Very comfortable. Service was blah. Room very large and comfortable, didn't notice cracks and stains until the last day.
Verified Hotels.com guest review

6/10 Good

A l4 day getaway
The place is nice, some people speak English but ultimately, for a westerner, the bed is way too hard. We did ask about another mattress at reception and they give us some other duvets to put over the top of it, but ultimately, we couldn't sleep on it still so had to check out and went to another hotel. Nice hotel though, nice pool, gym is fine for a hotel. 5 star is what it is advertised as- but beware, that is Chinese 5 star. Id say 3.
Verified Expedia guest review

4/10 Fair

former glory
This hotel may have been somewhat of a nice resort when it first opened centuries ago ( I jest ), but as the years have past the management did not keep the place up. Things are in disrepair all over the common areas and the front entrance, where a sizeable fountain does not work, has been severely neglected. The murky, brown, stagnant water that lay in it's shallows was a huge red flag simply for the fact that it is the first thing you see and should be as alluring as possible. As I passed the tattered soccer banners for the World Cup, strung haphazardly, criss-crossing the broken fountain I began to worry. Checking in was not a problem and the staff is somewhat helpful, but English is not spoken here fluently as they mostly cater to a Chinese clientele. If you don't want to put your credit card down as a deposit ( as fraud is a huge problem in China ) you may leave one in cash so be sure to have some CNY currency before you arrive. The amenities and fixtures in the room however were again in disrepair. I had specified for a non-smoking room and the room smelled heavily of smoke. When I asked for a different room I was told to put the air conditioner on and that it would clear out. I explained that I asked for a non-smoking room but I wasn't getting anywhere with the staff. There were several large ashtrays in the room. Case and point. I cranked up the A/C and hunkered down. The bed was king size. It felt like a plywood box with a comforter in lieu of a mattress.
Verified Expedia guest review

10/10 Exceptional

5 star comfort at 2-3 star prices
A beautiful and luxurious hotel with an immaculate swimming pool, cleaned daily. Beautiful sea views (but note that swimming in the sea is not permitted due to dangerous hidden currents). Huge rooms and bathrooms, with free wifi in many rooms. Amazing at the internet price! Breakfast buffet a bit steep, but a huge array of Asian and Western breakfast foodstuffs. Highly recommended for businesspeople and holidayers alike.
Verified Expedia guest review

2/10 Poor

Stay If You Enjoying Arriving With NO ROOM BOOKING
First Off - The Rooms are quite OK for a Chinese Brand Hotel - Almost reminds me of the Hilton Phuket Arcadia. Comfortable & clean. Why this hotel should really be ZERO STARS. When I booked this hotel through Hotels.com - It was a confirmed & fully paid booking. Upon arrival - the ill-trained HNA staff could not locate my booking, and for 1 whole hour, refused to dig deeper to find it, refused to contact hotels.com to clarify and refused to allow us a room. Even though I had a hardcopy printout of my full paid booking and confirmation number - the HNA staff actually told us they had NEVER HEARD of HOTELS.COM before and they had NO RELATIONSHIP with Hotels.com!! They left us, a legitimate paying customer in a fix and even hotels.com could not resolve this issue. So I was stuck with a fully paid booking to Hotels.com and no booking at the hotel! ZERO Stars to HNA Hainan & ZERO Stars to Hotels.com for not resolving the situation quickly and satisfactorily. ( We called Hotels.com on our roaming mobile phone and the the hotels.com staff never called back the hotel to clarify the booking)
Verified Hotels.com guest review

6/10 Good

Marginal Service
Hotel was clean, but air conditioning stopped working about 2:00 a.m. The general service attitude of the staff was lacking. In a terrible location for convenience to haikou, but is right on the ocean. If you don't have any plans on heading into town, then its fine. It's also about as far from the airport as you can get.
Verified Hotels.com guest review

10/10 Exceptional

Relaxing, beautiful hotel on the beach
Not all taxi drivers seem to know where this hotel is, so ask the hotel to write it down in chinese and take it with you when you go to the city (about 30 minutes). This is a lovely hotel and it is spacious with comfortable sitting areas and an excellent swimming pool. There is both Chinese and Western food in the restaurant plus other choices like Japanese and a sort of bar-b-q outdoors about two evenings a week. The bed was firm and the room was comfortable and clean. We would use it again if coming back to Haikou.
Verified Hotels.com guest review

10/10 Exceptional

Lovely Quiet Place
The hotel is far from the city. Getting a taxi is quite difficult and when you do get it, it is RMB 100 to go anywhere in town. It is about a 45 min drive from shopping and eating areas. The hotel has several restaurants which I found over priced. I definitely do not recommend the japanese restaurant, as they use old fish to make sushi which could be dangerous. The other restaurants seem to have more turnover so food was fresh. Room service is efficient. Swimming in the sea in that area is prohibited as it is considered dangerous. In any case the beach is not a pleasant place- quite dirty and tracks going up and down, doing some renovation right now- May 2012. If you are looking for a party spot, this hotel will not satisfy you, as there is really nothing around it. But if you want a quiet isolated place, it is perfect!
Verified Hotels.com guest review