8/10 Very good
17 March 2023
A good choice
Starting with the not so good.
When a guest arrives to check in he doesn't really awant to be standing waiting while the receptionist and a member of staff chat about what is in various cupboards. Train your staff to be attentive.
Secondly, while the food was great, as was the service, bread in the menu should be bread, not wee rolls that are served at functions...especially when they're rock hard. Restaurant reviewed as part of hotel stay as I probably wouldn't have found it had I not been staying.
Now the good points.
Well kept hotel, clean and fresh. Tea and coffee in the room as well as an iron (every hotel should have a room iron as standard).
Great setting, right next to the city centre yet quiet street overlooking the River Ness.
Just booked my next stay for business.
Mark
Mark, 2-night business trip
Verified Hotels.com guest review