Harrah's Metropolis Hotel & Casino

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Hypo-allergenic bedding, in-room safe, individually decorated
Hypo-allergenic bedding, in-room safe, individually decorated
Hypo-allergenic bedding, in-room safe, individually decorated

Overview of Harrah's Metropolis Hotel & Casino

Harrah's Metropolis Hotel & Casino

3.5 star property
Riverfront hotel in Metropolis with 2 restaurants and casino

8,4/10 Very good

1 004 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Internet access
  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Refrigerator
Map
100 E Front St, Metropolis, IL, 62960
Main amenities
  • Housekeeping (on request)
  • Casino
  • 2 restaurants and bar/lounge
  • Breakfast available
  • 24-hour front desk
  • Front desk safe
  • ATM/banking services
  • Vending machine
  • Multilingual staff
  • Gift shops/newsstands
  • Free newspapers in the lobby
For families
  • Free cribs/infant beds
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate sitting area
  • Coffee/tea maker
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • In a state park
  • Shawnee National Forest - 24 min drive
  • Paducah Riverwalk - 20 min drive

Getting around

  • Paducah, KY (PAH-Barkley Regional) - 20 min drive
  • Cairo, IL (CIR-Cairo Regional) - 64 min drive

About this property

Harrah's Metropolis Hotel & Casino

3.5-star hotel by the river
At Harrah's Metropolis Hotel & Casino, you can look forward to a casino, a bar, and 2 restaurants. For those looking to try their luck, this hotel boasts 18 casino gaming tables, a casino VIP room, and 642 slot machines. Stay connected with free WiFi in public areas.
You'll also enjoy the following perks during your stay:
  • Free self parking
  • Cooked-to-order breakfast (surcharge), a front desk safe, and multilingual staff
  • A vending machine, an elevator, and free newspapers
  • Guest reviews speak well of the overall value and helpful staff
Room features
All guestrooms at Harrah's Metropolis Hotel & Casino feature comforts such as air conditioning and separate sitting areas, in addition to amenities like safes and WiFi. Guest reviews say good things about the clean, spacious rooms at the property.
More amenities include:
  • Hypo-allergenic bedding and free cribs/infant beds
  • Bathrooms with free toiletries and hair dryers
  • 30-inch HDTVs with cable channels
  • Wardrobes/closets, separate sitting areas, and refrigerators

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 252 rooms

Arriving/Leaving

  • Check-in time from 4:00 PM - midnight
  • Express check-in/out
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age - 21
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • Valet parking is available from Friday at noon until Sunday at 10 PM.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets allowed (dogs only, 2 per room, up to 50 lbs)*
  • Service animals welcome
  • Specific rooms only*

Internet

  • Free WiFi in public areas
  • WiFi in rooms*

Parking

  • Onsite parking available only on request
  • Free onsite self parking

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) on weekend mornings 8:00 AM–noon
  • 2 restaurants
  • Bar/lounge

What to do

  • Hiking/biking trails nearby

Services

  • 24-hour front desk
  • Free newspapers in lobby
  • Multilingual staff

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Casino
  • 18 casino gaming tables
  • 642 casino slot machines
  • Casino VIP room

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

Languages

  • English

Room amenities

Be entertained

  • 30-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Free crib/infant bed
  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated
  • Separate sitting area

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • WiFi (surcharge)
  • Phone

Food and drink

  • Refrigerator

More

  • Housekeeping (on request)
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Riverfront Grill - This restaurant serves lunch and dinner.
Center Bar - This bar specializes in American cuisine and serves lunch, dinner, and light fare. Open daily.
Bridges Dining Company - This restaurant specializes in American cuisine and serves brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Open select days.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Resort fee: USD 15.00 per accommodation, per night

Optional extras

  • WiFi is available in guestrooms for USD 15.00 per night (rates may vary)
  • Breakfast costs between USD 4.00 and USD 10.00 per person (approximately)
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 50 per pet, per day

Parking

  • Guests must contact this property in advance to reserve onsite parking

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

Contactless check-out is available.

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and debit cards. Cash is not accepted.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

Harrah's
Harrah's Hotel Metropolis
Harrah's Metropolis Hotel Casino
Metropolis Harrah's
Harrah`s Metropolis Hotel Metropolis
Harrahs Hotel Metropolis
Harrahs Metropolis Hotel
Harrah's Metropolis Metropolis
Harrah's Metropolis Hotel & Casino Hotel
Harrah's Metropolis Hotel & Casino Metropolis
Harrah's Metropolis Hotel & Casino Hotel Metropolis

Frequently asked questions

Does Harrah's Metropolis Hotel & Casino offer free cancellation for a full refund?
Yes, Harrah's Metropolis Hotel & Casino does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Harrah's Metropolis Hotel & Casino?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Harrah's Metropolis Hotel & Casino?
Yes, dogs are welcome, with a limit of 2 per room and maximum weight of 50 lbs per pet. There's a charge of USD 50 per pet, per day. Service animals are exempt from fees.
Is parking offered on site at Harrah's Metropolis Hotel & Casino?
Yes, there's free self parking.
What are the check-in and check-out times at Harrah's Metropolis Hotel & Casino?
You can check in from 4:00 PM - midnight. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.
Is there an onsite casino at Harrah's Metropolis Hotel & Casino?
Yes, the 23519 square-foot casino features 642 slot machines and 18 gaming tables.
What is there to do at Harrah's Metropolis Hotel & Casino and nearby?
Have fun during the warmer months with activities nearby such as hiking. Harrah's Metropolis Hotel & Casino also has a casino.
Are there restaurants at or near Harrah's Metropolis Hotel & Casino?
Yes, there are 2 onsite restaurants, featuring American cuisine. Nearby restaurants include Bridges Dining Company (10-min walk), Fat Edd's Roadhouse (13-min walk), and Los Garcia (9.2 mi).
What's the area around Harrah's Metropolis Hotel & Casino like?
Harrah's Metropolis Hotel & Casino is located by the river, a short 1-minute walk from Ohio River and 10 minutes' walk from Harrah's Metropolis.

Overall score and ratings

8,4

Very good

8,7/10

Cleanliness

8,7/10

Staff & service

7,6/10

Amenities

8,5/10

Property conditions & facilities

7,9/10

Eco-friendliness

10/10 Exceptional

Read some past negative reviews I found this visit was exceptional had a great time only thing missing was some place to get some breakfast before 11 o’clock
Donald, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Not a $200 a night hotel…not even close.
Mark, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Shelby, 1-night trip
Verified Hotels.com guest review

6/10 Good

Not fully functioning hotel
Stopped in to Harrah's for an overnight stay to prevent myself from driving through some rough thunderstorms. I figured it would be convenient to stop there because they had a restaurant on site. After completing check in they shared the restaurant was not open. So I went up to the room and ordered Doordash, to save money I figured I'd buy a soda from the vending machine on my floor. The vending machine was not working. Thankfully I was able to get a drink from the hotel shop on the main floor. When I returned to my room I loaded up my laptop to check emails but I was having trouble getting connected to the hotels wifi. When I called the front desk they explained the wifi was down, has been down for several days, and couldn't give me an idea when it would be back up. The staff was polite the entire time, but I was surprised by the closed restaurant, broken vending, and no internet availability... I wish I would have known before, I would have stopped somewhere else.
1-night business trip
Verified Hotels.com guest review

4/10 Fair

No breakfast, no microwave, no coffee machine, no pantry…. If you are with family then avoid this hotel… it’s not safe for kids
Ashish, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

The room was nice and clean and had appropriate amenities. The bathroom was a good size and the bed was pretty comfortable. Walking distance to the Superman Museum/Statue and a short drive to Fort Massac so that was an added bonus. The casino was a good size and had a nice selection of slot machines. The penny slots were our favorite. We are at the restaurant inside the resort and it was good. Our server was very pleasant and the shrimp was delicious. Only side note I would add is that there was a $15 “resort fee” added at the end of our stay which I did not see mentioned in the original price when the room was paid for through Hotels.com. Other than that, our stay was great and overall the experience was wonderful.
Sunset over the river behind the resort
William, 1-night trip
Verified Hotels.com guest review

6/10 Good

Dated Casino hotel
Dated hotel. Part of Harrahs casino. Strange entrance at back of the casino. Park to unload park at casino side. There was attention to safety. Used key to use elevator to rooms.
1-night family trip
Verified Hotels.com guest review

8/10 Very good

View was AC units Nothing special No room service But it was a nice big room
Jennifer, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

We love staying here room was very clean but was a little humid in our room.
Lee, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Nice accommodations
The room was clean and spacious. The staff was very friendly. It was a nice experience.
1-night trip
Verified Hotels.com guest review