Hotel Chablis Palenque

Photo gallery for Hotel Chablis Palenque

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Outdoor pool, pool umbrellas
Outdoor pool, pool umbrellas
Outdoor spa tub

Overview of Hotel Chablis Palenque

Hotel Chablis Palenque

3.0 star property
Beaux Arts hotel in Palenque with outdoor pool and restaurant

8,8/10 Fabulous

571 verified guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Non-smoking
  • Air conditioning
Merle Green No. 7, La Canada Ecotourist Center, Palenque, CHIS, 29960
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Room service
  • Airport shuttle
  • Area shuttle
  • Terrace
  • 24-hour front desk
  • Garden
  • Front desk safe
  • Snack bar/deli
For families
  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Garden
  • Terrace

Choose dates to view prices

About this area

What's nearby

  • Heart of Palenque

Getting around

  • Palenque, Chiapas (PQM-Palenque Intl.) - 10 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

About this property

Hotel Chablis Palenque

3-star hotel in the city center, refurbished in 2019
Take advantage of a roundtrip airport shuttle, a terrace, and a garden at Hotel Chablis Palenque. The onsite restaurant, Kinich Kan Balam, features pool views. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
You'll also find perks like:
  • An outdoor pool with pool umbrellas
  • Free self parking
  • Full breakfast (surcharge), an area shuttle, and an area shuttle
  • A front desk safe, a 24-hour front desk, and express check-out
  • Guest reviews say great things the dining options, pool, and helpful staff
Room features
All guestrooms at Hotel Chablis Palenque have perks such as air conditioning, as well as amenities like free WiFi and safes.
More amenities include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with cable channels
  • Balconies, ceiling fans, and daily housekeeping


English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 51 rooms
  • Arranged over 2 floors


  • Check-in time starts at 3:00 PM
  • Express check-in/out
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • Pets not allowed


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Free onsite self parking


  • Airport shuttle from 6:00 AM to 10:00 PM*


  • Area shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7 AM–11 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

Working away

  • Meeting room


  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop
  • Pool umbrellas


  • 3 buildings/towers
  • Built in 2006
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • An outdoor pool


  • Accessible bathroom
  • In-room accessibility
  • Raised toilet seat


  • English
  • Spanish

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Iron/ironing board (on request)

Sleep well

  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer (on request)
  • Towels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Free bottled water


  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features


Kinich Kan Balam - Overlooking the pool, this restaurant serves dinner only.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of MXN 158 for adults and MXN 145 for children (approximately)
  • Airport shuttle service is offered for an extra charge of MXN 350 per person (one-way)
  • Area shuttle service is offered for an extra charge

Children & extra beds

  • Rollaway beds are available for MXN 100.0 per night
  • Airport shuttle service for children up to age 9 costs MXN 0

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).


The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property does not have elevators.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property accepts credit cards. Cash is not accepted.

Also known as

Chablis Hotel Palenque
Chablis Palenque
Hotel Chablis
Hotel Chablis Palenque
Hotel Chablis Palenque Hotel
Hotel Chablis Palenque Palenque
Hotel Chablis Palenque Hotel Palenque

Frequently asked questions

Does Hotel Chablis Palenque offer free cancellation for a full refund?
Yes, Hotel Chablis Palenque does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hotel Chablis Palenque?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Hotel Chablis Palenque?
Yes, there's an outdoor pool.
Are pets allowed at Hotel Chablis Palenque?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Chablis Palenque?
Yes, there's free self parking.
Is airport shuttle service offered by Hotel Chablis Palenque?
Yes, an airport shuttle is available from 6:00 AM to 10:00 PM on request. The charge is MXN 350 per person one-way.
What are the check-in and check-out times at Hotel Chablis Palenque?
You can check in starting at 3:00 PM. Check-out time is noon. Express check-out and contactless check-in and check-out are available.
What is there to do at Hotel Chablis Palenque and nearby?
Hotel Chablis Palenque has an outdoor pool and a garden.
Are there restaurants at or near Hotel Chablis Palenque?
Yes, Kinich Kan Balam offers pool views. Nearby restaurants include Rincon Chiapaneco (5-min walk), Cafe Colibri (5-min walk), and Sopes Morelos (5-min walk).
Does Hotel Chablis Palenque have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Hotel Chablis Palenque like?
Hotel Chablis Palenque puts you in the heart of Palenque. Popular attractions include Palenque National Park, which is 17 minutes away by car. Travelers give top marks for the hotel's prime location.

Overall score and ratings






Staff & service




Property conditions & facilities



10/10 Exceptional

Good hotel well situated
Lovely hotel a short walk from ado bus station. Fair sized rooms, with all amenities. Pool large enough to cool down in during humid days.
Gary, 2-night trip
Verified guest review

10/10 Exceptional

Mi estancia fue bastante corta, sin embargo, las instalaciones estan muy bonitas, bien cuidadas y limpias. El personal que nos atendio fue bastante amable y atento. La comida la preparaban rápido en el restaurante. La alberca no la utilice, pero la temperatura del agua era agradable y muy limpia. Muy recomendable.
JONATHAN, 1-night business trip
Verified Expedia guest review

10/10 Exceptional

Tobias, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Jon, 4-night trip
Verified guest review

10/10 Exceptional

Nice property near good restaurants, good parking and breakfast
Juan carlos, 2-night trip with friends
Verified CheapTickets guest review

10/10 Exceptional

LINA, 1-night trip
Verified guest review

10/10 Exceptional

Spend a week working by the pool. Lovely venue to do so. Staff were nice and accommodating. Felt like a little oasis of warmth and comfort.
Sheri, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Ben, 3-night trip with friends
Verified guest review

10/10 Exceptional

Excellent hotel with a great location
A lovely hotel . Staff friendly and helpful Nice pool Comfortable beds Very clean Good A/C
Alexander, 2-night family trip
Verified guest review

10/10 Exceptional

Everything was great.
Ernesto, 8-night trip
Verified Expedia guest review