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1 room, 2 adults

The Gurney Resort Hotel & Residences

3,5-star3,5 stars
Great for familiesThis property has good facilities for families.
18 Persiaran Gurney, George Town, Penang, Penang, 10250, Malaysia

Family hotel with 2 outdoor pools, near Gurney Drive
  • Free WiFi and free parking
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
From 708 reviews. TripAdvisor Traveller Rating.

TripAdvisor Traveller Rating

Location
Great location
Pool
Great pool
Vibe
Vibe is not too good
Bar
Bar could improve

The Gurney Resort Hotel & Residences

from ZAR 817
  • Studio Suite (Hollywood Twin Beds)
  • Suite, 2 Bedrooms

What’s around The Gurney Resort Hotel & Residences

Landmarks

  • In Downtown George Town
  • Gurney Drive - 3 min walk
  • Wat Chaiya Mangkalaram - 8 min walk
  • Camera Museum - 30 min walk
  • KOMTAR - 33 min walk
  • Leong San Tong Khoo Kongsi - 37 min walk
  • Pinang Peranakan Mansion - 38 min walk
  • Fort Cornwallis - 38 min walk

Getting around

  • Penang (PEN-Penang Intl.) - 32 min drive

At a glance

Key facts

Hotel size

  • This hotel has 259 rooms
  • This hotel is arranged over 36 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-out
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free self parking (limited)

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Continental breakfast daily (surcharge)
  • Restaurant
  • 24-hour room service
Things to do
  • Number of outdoor pools - 2
  • Children's pool
  • Waterslide
Working away
  • Business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 7965
  • Conference space size (meters) - 740
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Year Built - 2000
  • Elevator
  • Garden
  • Terrace
Languages Spoken
  • Chinese
  • English
  • Malay

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board (on request)
Freshen up
  • Private bathroom
  • Jetted bathtub
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
Be entertained
  • LED TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

The Gurney Resort Hotel & Residences’s small print

Also known as

  • Gurney Penang
  • Gurney George Town
  • The Gurney Resort Hotel Residences
  • Gurney Resort George Town
  • The Gurney Resort & Residences
  • The Gurney Resort Hotel & Residences Hotel
  • The Gurney Resort Hotel & Residences George Town
  • The Gurney Resort Hotel & Residences Hotel George Town
  • Gurney Resort Hotel
  • Gurney Resort Hotel Penang
  • Gurney Hotel Malaysia
  • Gurney Hotel Penang
  • Gurney Resort Hotel & Residences Penang/George Town
  • Gurney Resort Hotel And Residences
  • The Gurney Resort Hotel & Residences Penang/George Town
  • Gurney Resort Hotel George Town

Policies

A local government tax will be imposed and collected at the property upon arrival. The fee will be charged per room, per night. For further details, please contact the property using the information contained in the confirmation received after booking.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city: MYR 3.00 per accommodation, per night
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • Resort fee: MYR 3.00 per accommodation, per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Good 7,0 From 400 reviews

Very good 8,0
Dejavu
It's good to see refurbishment being done in order to keep up with time. I do wish the new mgmt would do an excellent job on this iconic place.
Kok Leong, my2 night business trip
Good 6,0
A pretty bad experience
The air-condition in the room we check in was not functioning an the air was stale even though we gave it 4 hours to cool down when we went out for dinner. We complain to the reception and the person at the other end says he will get the room change and it's already 10.30pm. We waited for 20 minutes and nothing happen. We went down to the reception and the person (i.e. looks like a foreign staff and his uniform makes him looks more like a labourer) at the reception identifies himself as the one who handle my call and complaint. However, this time he spin a new line; hotel is fully booked and no room to change. We cannot accept that and fortunately, there is a local staff who overheard and came in to assist us. After going to 2 other rooms, we finally manage to settle into a room with a working air condition but by then it was 11.30 pm. I must say the standard of service have deteriorated much to Gurney's detriment. You need to buck up.
sg2 night business trip
Very good 8,0
Big comfortable room and conveniently located
Good location, spacious room high up with sea front view. Free parking and great WiFi coverage in room. Room looks rather dated and upgrading is needed. Noisy aircon but comfortable beds and good convenience our 2-room apartment comes with 2 bathrooms. Staff were very friendly and helpful.
sgFamily trip
Good 6,0
Poorly managed hotel.
Our Grab driver prewarned us that maintenance of hotel was poor. On checking in to our room, we experienced a stale & musty smell, this I called the front desk to request for assistance to refresh room. Also, oout of 3 guest elevators only one was working thus guide often it was a long wait for the service of lift. Also the service lift does not stop at the cafe, so it very difficult for my wife in her wheelchair to have breakfast there. Overall, we have are not impressed with hotel maintenance & staff performance.
Wang, us3 night family trip
Exceptional 10,0
Excellent place to stay
Nice and excellent all over, the receptions area and the room. friendly faces all over , staff to waiters and food. Location close to the beach and food center. thats a big plus.
Vincent, usOther trip

The Gurney Resort Hotel & Residences

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