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1 room, 2 adults

Shangri-La Hotel Guangzhou

5-starFor the benefit of our customers, we have provided a rating based on our rating system.
Great for families

Good to know

  • In-room childcare (surcharge)
  • Babysitting or childcare (surcharge)
  • Children's club (free)
  • Children's pool
1 Hui Zhan Dong Road, Hai Zhu District, Guangzhou, Guangdong, 510000, China

Luxury hotel with full-service spa, connected to the convention center, near Canton Fair Complex
  • Free WiFi and free parking
  • Great for families

    Good to know

    • In-room childcare (surcharge)
    • Babysitting or childcare (surcharge)
    • Children's club (free)
    • Children's pool
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

China may have travel restrictions in place, including self-quarantine, due to COVID-19. Find out more

  • My stay was absolutely fabulousFeb 25, 2019
  • Service was good. Facility was clean and neat. Jan 2, 2020

Shangri-La Hotel Guangzhou

from ZAR 1,964
  • Deluxe Room, 1 King Bed, River View
  • Deluxe Room, 1 King Bed
  • Horizon Deluxe, Room, 1 King Bed
  • Horizon Deluxe, Basic Room, 1 King Bed, River View
  • Premier Room, 1 King Bed, River View
  • Executive Suite, 1 King Bed
  • Deluxe Room, 2 Twin Beds, River View
  • Deluxe Room, 2 Twin Beds
  • Horizon Deluxe, Basic Room, 2 Twin Beds, River View
  • Premier Room, 2 Twin Beds, River View
  • Superwings Riverview King Bed Room/Twin Beds Room
  • Superwings Suite(King Bed room)

What’s around Shangri-La Hotel Guangzhou

Landmarks

  • In Haizhu
  • Canton Fair Complex - 9 min walk
  • Pazhou Pagoda - 22 min walk
  • Redtory Art and Design Factory - 28 min walk
  • Canton Tower - 3 mi / 4.8 km
  • Tianhe Park - 2.4 mi / 3.8 km
  • Guangdong Museum - 2.9 mi / 4.7 km
  • Taikoo Hui - 5.1 mi / 8.3 km

Getting around

  • Baiyun International Airport (CAN) - 61 min drive
  • Foshan (FUO-Shadi) - 30 min drive
  • Guangzhou Railway Station - 15 min drive
  • Guangzhou East Railway Station - 26 min drive
  • Guangzhou South Station - 34 min drive
  • Wanshengwei Station - 28 min walk
  • Xingangdong Station - 30 min walk
  • Free area shuttle
  • Airport shuttle (surcharge)
  • Free shopping center shuttle

At a glance

Key facts

Hotel size

  • This hotel has 704 rooms
  • This hotel is arranged over 36 floors

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • China may have travel restrictions in place, including self-quarantine, due to COVID-19.
Front desk staff will greet guests on arrival. Guests who book breakfast-inclusive rate plans will receive breakfast for adults and up to 2 children age 5 and younger. Additional children under age 5 and children 6-11 years old will receive 50% off the adult buffet breakfast price.
Guests may be subject to health screenings for COVID-19 at the property. Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

  • Babysitting/childcare*

  • Free children's club

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Free onsite self parking

  • Free onsite RV/bus/truck parking

  • Wheelchair-accessible parking on site

  • Electric vehicle charging point on site

  • Height restrictions apply for onsite parking

Offsite

  • Free area shuttle

  • Free shopping center shuttle

Payment types at the property

* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (free)
  • In-room childcare (surcharge)
  • Supervised childcare/activities (surcharge)
Food and drink
  • Buffet breakfast daily (surcharge)
  • 8 restaurants
  • 2 bars/lounges
  • Coffee shop/café
  • Snack bar/deli
  • Poolside bar
  • 24-hour room service
  • Barbecue grills
Things to do
  • Indoor pool
  • Outdoor seasonal pool
  • Outdoor tennis court
  • Full-service spa
  • Spa treatment room(s)
  • Bicycle rentals on site
  • Miniature golf on site
  • Playground on site
  • Yoga classes/instruction on site
  • Hiking/biking trails nearby
  • Children's pool
  • Spa tub
  • Waterslide
  • Steam room
  • Sauna
  • Arcade/game room
Working away
  • Business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 24111
  • Conference space size (meters) - 2240
  • Conference center
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Picnic area
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Low-height counters/sink
  • Grab bar - near toilet
  • Bathroom emergency pull cord
Languages Spoken
  • Arabic
  • Chinese
  • English
  • Japanese

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
Freshen up
  • Private bathroom
  • Separate bathtub and shower
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch LCD TV
  • Premium TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Free long-distance calls
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

The CHI Spa has 11 treatment rooms including rooms for couples. Services include hot stone massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 12 years old are not allowed in the spa.

Dining

SE Asia Kitchen & Bar - Overlooking the pool and garden, this restaurant specializes in Thai cuisine and serves dinner only. Guests can enjoy drinks at the bar. Happy hour is offered. Reservations are required.

Wok Too Cafe - Overlooking the garden, this buffet restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available. Open daily.

RIBS - Overlooking the pool and garden, this restaurant specializes in international cuisine and serves dinner only. Reservations are required. Open select days.

Nadaman - Overlooking the pool and garden, this restaurant specializes in Japanese cuisine and serves lunch and dinner. Reservations are required. Open daily.

Summer Palace - Overlooking the pool and garden, this restaurant specializes in Chinese cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available. Reservations are required. Open daily.

Recreation

On Site

  • Outdoor tennis court
  • Sauna
  • Spa tub
  • Steam room
  • Bicycle rentals on site
  • Miniature golf on site
  • Playground on site
  • Yoga classes/instruction on site

Nearby

  • Hiking/biking trails nearby

Shangri-La Hotel Guangzhou’s small print

Also known as

  • Guangzhou Hotel Shangri-la
  • Shangri La Guangzhou
  • Shangri La Guangzhou Guangzhou
  • Shangri-La Hotel Guangzhou Hotel
  • Shangri-La Hotel Guangzhou Guangzhou
  • Shangri-La Hotel Guangzhou Hotel Guangzhou
  • Guangzhou Shangri-la
  • Guangzhou Shangri-la Hotel
  • Hotel Shangri-la Guangzhou
  • Shangri-la Guangzhou
  • Shangri-la Guangzhou Hotel
  • Shangri-la Hotel Guangzhou
  • Shangri La Guangzhou
  • Shangri La Hotel Guangzhou

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests under 12 years old are not allowed in the spa.

Parking height restrictions apply.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Optional extras

Rollaway beds are available for CNY 403.0 per day

Buffet breakfast is offered for an extra charge of CNY 243 for adults and CNY 122 for children (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of CNY 750 per vehicle (one-way)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Shangri-La Hotel Guangzhou

  • Does Shangri-La Hotel Guangzhou offer free cancellation for a full refund?
    Yes, Shangri-La Hotel Guangzhou does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Shangri-La Hotel Guangzhou?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer and social distancing measures are in place. Please note that this information has been provided by our partners.
  • Is parking offered on site at Shangri-La Hotel Guangzhou?
    Yes, there's free self parking. Free RV/bus/truck parking and electric vehicle charging are available.
  • Is there a pool at Shangri-La Hotel Guangzhou?
    Yes, there's an indoor pool, a seasonal outdoor pool, and a children's pool.
  • Are pets allowed at Shangri-La Hotel Guangzhou?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Shangri-La Hotel Guangzhou?
    You can check in from 2 PM - midnight. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.
  • Are there restaurants at or near Shangri-La Hotel Guangzhou?
    Yes, there are 8 onsite restaurants, featuring Thai cuisine and garden views. Nearby restaurants include Starbucks (2.9 mi), Element Fresh (3.7 mi), and Antalya Turkish Restaurant (3.8 mi).
  • Is airport shuttle service offered by Shangri-La Hotel Guangzhou?
    Yes, an airport shuttle is available. The charge is CNY 750 per vehicle one-way.
  • What is there to do at Shangri-La Hotel Guangzhou and nearby?
    Practice your swing on the tennis courts. Additional recreation onsite includes yoga. Indulge in a treatment at the spa and soothe your senses in the spa tub. Shangri-La Hotel Guangzhou also has 2 bars, a waterslide, and a 24-hour health club, as well as a sauna, an arcade, and a picnic area.

Recent reviews

Fabulous 8,6 From 211 reviews

Very good 8,0
Overall good experience. Would definitely go back if the price is right.
Han Siang Peter, sg2 night trip
Very good 8,0
Staff were courteous from the housekeeping to Reception.
my3 night family trip
Good 6,0
Food in the Japanese restaurant does not taste as good as expected. Staffs at the counter is not proactive enough to help me solve my problem. The hotel is also a bit far from the station (10-15 mins walk), and construction sites are nearby.
Man Ching Charles, hk3 night trip with friends
Exceptional 10,0
Like the service provided by the cleaner who service my room. Lots of help and she even offer extra clean up during evening and gave us many water
Frederick, my4 night family trip
Very good 8,0
Nice short walk to the area I was attending. the staff were excellent and the lobby was beautifully decorated with a Christmas theme!!!
Grant, ca1 night family trip
Very good 8,0
Weekend escape in guangzhou
Hotel location is out of the way from main attractions. There arent eateries around the area within walking distance. Summer palace restaurant offered good chinese cuisine.
hk2 night trip
Exceptional 10,0
perfect, comfortable
Very well, not to far from Canton Fair. Also registered the form for you so you won’t have to waste your time at fair. Perfectly perfect.
Wanlapar, us2 night business trip
Poor 2,0
Old rundown hotel with horrible service
Hotel looks old and rundown with horrible service. I checked in at 10am. The receptionist put a $200 hold on my credit card. I picked up my room key at 5pm (my room was not ready at 10am) the receptionist put an additional $730 hold on credit card without telling me. My room was already paid for in advance. I don’t know why they feel I would spend or break $1k in 2 nights unless this is a scam the hotel is running. Hoping people won’t notice the second hold and pushing it through as a charge. The receptionist at checkout cancel the $730 charge after I yelled and complain about the charges. I ask for a non smoking room and my room smelled like a cigarette box. I couldn’t air it out because the fan wasn’t working. The mattress is hard as a rock. I woke up every morning with a stiff neck and backache. Food at the hotel was pricy and gross. They have a metal detector in the lobby. I had to go through it every time I enter the hotel. It was a lot of fun getting scan and patted down. The X-ray machine has a conveyer belt with a very short shelf. There’s no stopper. It just keeps running to the floor. My expensive white leather bag kept getting thrown and drag onto to floor while I get padded down. The extra guards couldn’t care less that things were falling out of my bag, spilling over the floor, dragging on the floor!
May, us2 night business trip
Poor 2,0
I coudn't sleep properly because I had some people on my next door that have a big discutions around 2AM and the only solution that offert to me the hotel was that they can change to me to other room instated of change the other people that made the noise. The manager wasn't profesional at all. An hotel like that must have proffesional managers.
us5 night business trip
Very good 8,0
Definitely returning again as we like to stay in this hotel. The room we booked have a big living room and a separate toilet catering best for my father in law. The quality of food, the service and the environment of the executive lounge is one of the best we have stayed.
Deborah, au3 night family trip

Shangri-La Hotel Guangzhou