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All properties in Kuching, Sarawak, Malaysia
1 room, 2 adults

Ariva Gateway Kuching Serviced Residences

4-star4 stars
No 9 Jalan Bukit Mata, Kuching, Sarawak, 93100, Malaysia

4-star hotel with outdoor pool, near Hills Shopping Mall
  • Free WiFi and free parking
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • unable to get a king bed last min , bedsheet was spotted with black inks and stains ,…Nov 14, 2019
  • The location is good & counter staffs are friendly. The apartment we stayed is very dated…Apr 8, 2019

Ariva Gateway Kuching Serviced Residences

from ZAR 555
  • Superior Room
  • Deluxe Apartment, 2 Bedrooms
  • Deluxe Apartment, 3 Bedrooms, 2 Bathrooms, City View
  • 3 Bedroom Apartment

What’s around Ariva Gateway Kuching Serviced Residences

Landmarks

  • Heart of Kuching
  • Kuching Waterfront - 15 min walk
  • The Spring - 39 min walk
  • Hills Shopping Mall - 3 min walk
  • Plaza Merdeka - 15 min walk
  • Vivacity Megamall - 2.9 mi / 4.6 km

Getting around

  • Kuching Intl. Airport (KCH) - 10 min drive

At a glance

Key facts

Hotel size

  • This hotel has 68 rooms
  • This hotel is arranged over 11 floors

Arriving/leaving

  • Check-in time starts at 2:00 PM
  • Check-out time is noon
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

Travelling with others

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free self parking (limited)

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Continental breakfast daily (surcharge)
Things to do
  • Outdoor pool
  • Steam room
  • Sauna
Working away
  • Business center
  • One meeting room
  • Computer station
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
Facilities
  • Number of buildings/towers - 1
  • Year Built - 1999
  • Elevator
  • ATM/banking
  • Rooftop terrace
  • Garden
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
Languages Spoken
  • Chinese
  • English
  • Malay

In the room

Home comforts
  • Air conditioning
  • Iron/ironing board
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

Residents Lounge - This restaurant serves breakfast only.

Ariva Gateway Kuching Serviced Residences’s small print

Also known as

  • Ariva Gateway
  • Somerset Gateway Kuching
  • Ariva Gateway Kuching Serviced Residences Hotel
  • Ariva Gateway Serviced Residences Hotel
  • Ariva Gateway Serviced Residences
  • Somerset Gateway Kuching
  • Somerset Gateway Hotel Kuching
  • Ariva Gateway Kuching Serviced Residences Sarawak
  • Ariva Gateway Serviced Resinc
  • Ariva Gateway Kuching Serviced Residences Hotel
  • Ariva Gateway Kuching Serviced Residences Kuching
  • Ariva Gateway Hotel
  • Ariva Gateway Kuching Serviced Residences Hotel Kuching
  • Ariva Gateway Hotel Kuching
  • Ariva Gateway Kuching
  • Ariva Kuching
  • Gateway Kuching
  • Ariva Gateway Kuching Hotel Kuching
  • Ariva Gateway Kuching Sarawak
  • Somerset Gateway Hotel Kuching

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

The property affirms that it follows sanitization practices of Safe & Clean (Malaysia) guidelines.

The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

Rollaway beds are available for MYR 50.0 per day

Continental breakfast is offered for an extra charge of MYR 15 for adults and MYR 10 for children (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Ariva Gateway Kuching Serviced Residences

  • Does Ariva Gateway Kuching Serviced Residences offer free cancellation for a full refund?
    Yes, Ariva Gateway Kuching Serviced Residences does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered at Ariva Gateway Kuching Serviced Residences?
    Yes, there's free self parking. Parking spots may be limited.
  • Is there a pool at Ariva Gateway Kuching Serviced Residences?
    Yes, there's an outdoor pool.
  • Are pets allowed at Ariva Gateway Kuching Serviced Residences?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Ariva Gateway Kuching Serviced Residences?
    You can check in starting at 2:00 PM. Check-out time is noon.
  • What is there to do near Ariva Gateway Kuching Serviced Residences?
    Recommended spots to visit include Hills Shopping Mall (3-min walk) and Kuching Waterfront (15-min walk), along with Plaza Merdeka (0.8 mi) and The Spring (2 mi).

Recent reviews

Very good 8,0 From 27 reviews

Exceptional 10,0
hard to get parking
Muhammad Radhi Aiman, my1 night trip with friends
Very good 8,0
Nice location but old and tired
The building is getting old and tired but I can’t fault the location. The staff was friendly but the apartment needs to improve on its noise insulation. You could hear the neighbor clearly and the noise from the karaoke nearby on a Friday night was just horrible.
Chin Yen, usFamily trip
Good 6,0
poor lift service
gb2 night family trip
Exceptional 10,0
room is clean and hotel location and view is good. but problem with parking. guess need to pay the parking
satiah, as1 night family trip
Good 6,0
Reasonable
The building, corridor and room were all in desperate need for removation, especially the bathroom. I only got two bath towels and I had to ask to have them changed after a couple of days. The hotel is not environmentally friendly. The aircon was always on even if I turned it off on my way out, it got turned back on when I was away. The bathroom was moudy. It was not a four stars. For the price I guest one should not ask for too mcuh. It is very close to Pullman and Hilton and is walking distance to a few good local restuarants and the river front. The staff were friendly and very helpful otherwise. Wifi was very slow
au3 night business trip
Very good 8,0
A nice stay.
The hotel was in a good location only 10 minutes walk to the river where you will find all the action. The rooms and bathroom was clean and the beds and linens comfortable though the pillows were a bit thick and hard which made sleeping difficult but when I asked for a softer pillow they managed to find a couple. Alround the hotel was a good stay and we came away from Kuching feeling relaxed.
gb5 night trip
Very good 8,0
Difficult to locate hotel reception.
I booked 2 rooms for my stay from 8 to 10 September. As our flight arrived late in the night, upon arrival at the building we could not locate the reception of the hotel as the hotel's reception is located on the 4th level and also that as the building also include offices, the main lift lobby area was locked and we could get in. We went round the building and located another lift lobby area. There were no signs indicating the hotel reception. At checking in, we were surprised that the 2 rooms we booked had king size bed when at the time of booking some 1.5 months ago, I requested for 1 room with a king bed and the other room to have 2 single beds. The receptionist explained that the change was instructed by management. I would have preferred that the hotel sent me an earlier notification of being unable to fulfill our bed preferences. Otherwise stay at hotel was good but the hotel looks dated and the corrider leading to the rooms smelt of stale dampness. It is centrally located and within 3 minutes of walking to Jln Padungan.
Gim Hong, sg2 night family trip

Ariva Gateway Kuching Serviced Residences

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