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Zeno Suites Hotel & Patisserie

Photo gallery for Zeno Suites Hotel & Patisserie

Exterior
Comfort Room | Desk, laptop workspace, free WiFi
Breakfast buffet
Lobby
Comfort Room | Bathroom

Overview of Zeno Suites Hotel & Patisserie

Zeno Suites Hotel & Patisserie

Hotel with restaurant, near Galata Tower

8,4/10 Very good

24 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Pet-friendly
  • Restaurant
  • 24/7 front desk
  • Laundry facilities
Map
Ali Pasa Degirmeni Sk. 10, Istanbul, Istanbul, 34425
Main amenities
  • Daily housekeeping
  • Restaurant
  • Coffee shop/cafe
  • 24-hour front desk
  • Coffee/tea in a common area
  • Laundry service
  • Concierge services
  • Luggage storage
  • Tour/ticket assistance
  • Lockers available

Room options

About this area

What's nearby

  • In Istanbul City Center
  • Galata Tower - 9 min walk
  • Istiklal Avenue - 9 min walk
  • Taksim Square - 18 min walk
  • Grand Bazaar - 26 min walk
  • Dolmabahce Palace - 26 min walk
  • Topkapi Palace - 31 min walk
  • Sultanahmet Square - 33 min walk
  • Hagia Sophia - 35 min walk
  • Blue Mosque - 35 min walk
  • Eminönü Square - 8 min drive

Getting around

  • Istanbul Airport (IST) - 48 min drive
  • Istanbul Sabiha Gokcen Intl. Airport (SAW) - 67 min drive
  • Vezneciler Subway Station - 4 min drive
  • Beyoglu Station - 11 min walk
  • Sirkeci Marmaray Station - 23 min walk
  • Tophane Station - 3 min walk
  • Karakoy Station - 7 min walk
  • Karakoy Tünel Station - 8 min walk

Restaurants

  • Berlin Line Karaköy - 1 min walk
  • Tükkan - 1 min walk
  • Karabatak Karaköy - 1 min walk
  • Galata Simitçisi - 1 min walk
  • Chez Moi Karaköy - 1 min walk
Map

About this property

Zeno Suites Hotel & Patisserie

At Zeno Suites Hotel & Patisserie, you'll be within a 10-minute drive of Blue Mosque and Hagia Sophia. Also, Taksim Square and Grand Bazaar are within a short drive. The property is just a short walk to public transportation: Tophane Station is 3 minutes and Karakoy Station is 7 minutes.

Languages

Arabic, Azerbaijani, English, Russian, Turkish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows regional cleaning and disinfection practices of Safe Tourism Certification Program (Turkey)
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (CDC)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.

At a glance

Hotel size

  • 16 rooms

Arriving/Leaving

  • Check-in time from 2:00 PM - anytime
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Pets

  • Pets stay free (dogs and cats only)

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms (speed: 25+ Mbps)

Parking

  • Free offsite parking within 164 ft; reservations required

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Restaurant
  • Coffee shop
  • Coffee/tea in a common area
  • Free daily reception

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Languages

  • Arabic
  • Azerbaijani
  • English
  • Russian
  • Turkish

Room amenities

What to enjoy

  • Heated floors

Stay connected

  • Desk
  • Free WiFi (speed of 25+ Mbps)

More

  • Daily housekeeping
  • Access via exterior corridors

Fees & policies

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certification Program (Turkey).

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

Policies

<p>This property does not have elevators. </p><p>This property accepts credit cards, debit cards and cash.</p>

Also known as

Zeno Suites & Patisserie
Zeno Suites Hotel & Patisserie Hotel
Zeno Suites Hotel & Patisserie Istanbul
Zeno Suites Hotel & Patisserie Hotel Istanbul

Frequently asked questions

Does Zeno Suites Hotel & Patisserie offer free cancellation for a full refund?
Yes, Zeno Suites Hotel & Patisserie does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Zeno Suites Hotel & Patisserie?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Zeno Suites Hotel & Patisserie?
Yes, cats and dogs stay free.
Is parking offered on site at Zeno Suites Hotel & Patisserie?
No, unfortunately, but there's free parking nearby.
What are the check-in and check-out times at Zeno Suites Hotel & Patisserie?
You can check in from 2:00 PM - anytime. Check-out time is noon. Contactless check-in and check-out are available.
Are there restaurants at or near Zeno Suites Hotel & Patisserie?
Yes, there's an onsite restaurant.
What's the area around Zeno Suites Hotel & Patisserie like?
Zeno Suites Hotel & Patisserie is a short 3-minute walk from Tophane Station and 18 minutes' walk from Taksim Square.

Reviews

8,4

Very good

8,4/10

Cleanliness

8,6/10

Staff & service

7,4/10

Amenities

7,7/10

Property conditions & facilities

8,1/10

Eco-friendliness

Reviews

10/10 Exceptional

One of the best hotels I’ve stayed at with very great staff actually met the best people at that hotel. My stay was made very easy with the help from Bilal very well spoken English and Ali two very great kind hearted people very mindful I will definitely be back.
Ali, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Excellent stay for the price. The girl at the front desk was extremely helpful.
Aytan, 8-night trip
Verified Expedia guest review

8/10 Very good

Good location, clean room.
oscar, 3-night family trip
Verified Expedia guest review

4/10 Fair

Anwar, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Excellent service. Cleanliness was exceptional and structure was very futuristic.
Ahmad, 3-night romance trip
Verified Expedia guest review

8/10 Very good

Miroslav, 1-night trip
Verified Expedia guest review

10/10 Exceptional

The location is perfect, especially if you are boarding a cruise from Galata port. With plenty of bars, restaurants and and shops around the hotel. Its within walking distance of both the port and some of the great sites around Galata. Although the renovation is not complete the hotel is comfortable and delivers exactly what you paid for. The staff is super friendly and really helpful. A local breakfast was included but offered in a nearby venue as the kitchen renovation was not completed. It was the highlight of my stay. Definitely recommend.
Fabio, 1-night romance trip
Verified Expedia guest review

6/10 Good

+Temizlik standart seviyedeydi. Çok temiz ya da kirli izlenimi bırakmadı. +Otel çevresinde güzel vakit geçirilebilecek mekanlar vardı. +Toplu taşıma ile ulaşıma yakın. +Çalışanlar güler yüzlüydü. -Check outtan sonra bavulumuzu bir kaç saatliğine bırakmak istedik ve kabul ettiler. Kimseyi suçlama niyetinde değilim ancak bavuldaki isim etiketleri soyulmuştu ve şifre girilen yer bıraktığım sayılarda değildi. -İki penceren bir tanesi bozuktu, tam kapanmıyordu ve gece klimayı sıcağa ayarlamamıza rağmen çok soğuk oldu. -Oda gerçekten çok küçüktü ve tavanı alçaktı. -Banyo kapısının kolu kırıktı ve içerden açılmıyordu. -Otelin konumundan kaynaklı dışardan geç saate kadar gürültü gelebiliyor.
Ahmet, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Sehr saubere Unterkunft allerdings sehr undichte Fenster sodass man aufgrund der Lautstärke der Umgebung (laute Musik) sehr schwer einschlafen konnte. Auf Nachfrage einer weiteren Bettdecke (2x angefragt) hieß es wären keine vorhanden, welches natürlich sehr untypisch für ein Hotel. Ansonsten alles weitere super
Verified Expedia guest review

8/10 Very good

There was only warm and cold water in the bathroom. The floor was dirty hair and dust all over the floor
Yndhira, 3-night romance trip
Verified Orbitz guest review