Hotel Novotel Mexico City Santa Fe

Photo gallery for Hotel Novotel Mexico City Santa Fe

Executive Room, 1 King Bed | Primary image
Outdoor pool, free cabanas, pool umbrellas
Outdoor pool, free cabanas, pool umbrellas
Outdoor pool, free cabanas, pool umbrellas
Standard Room, 1 King Bed | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Overview of Hotel Novotel Mexico City Santa Fe

UNESCO Sustainable Travel Pledge

Hotel Novotel Mexico City Santa Fe

4.0 star property
4-star hotel with outdoor pool, near Samara Shops

8,4/10 Very good

609 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
Map
Antonio Dovali Jaime 75, Col. Centro De Cuidad, Mexico City, CDMX, 1210
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Fitness center
  • Valet parking
  • Room service
  • Coffee shop/cafe
  • 5 meeting rooms
  • Area shuttle
  • UNESCO Sustainable Property
  • Terrace
For families
  • Children stay free
  • Free cribs/infant beds
  • Private bathroom
  • Terrace
  • Daily housekeeping
  • Laundry facilities

Room options

About this area

What's nearby

  • In Santa Fe
  • Paseo de la Reforma - 11 min drive
  • Paseo Interlomas - 22 min drive
  • Chapultepec Park - 23 min drive
  • Auditorio Nacional - 11 min drive
  • Parque Zoologico de Chapultepec - 26 min drive
  • Museo Soumaya - 30 min drive
  • Museo Nacional de Antropologia - 12 min drive
  • World Trade Center Mexico City - 30 min drive
  • The Angel of Independence Monument - 12 min drive
  • U.S. Embassy - 13 min drive

Getting around

  • Benito Juarez International Airport (MEX) - 18 min drive
  • Toluca, Estado de Mexico (TLC-Toluca Intl.) - 31 min drive
  • Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.) - 61 min drive
  • Mexico City Buenavista Station - 15 min drive
  • Mexico City Fortuna Station - 19 min drive
  • Tlalnepantla de Baz Station - 23 min drive
  • Area shuttle (surcharge)

Restaurants

  • La Imperial - 3 min walk
  • Central Central - 3 min walk
  • Cantinetta del Becco - 3 min walk
  • Debbie & Peponne - 4 min walk
  • Shu - 6 min walk

About this property

Hotel Novotel Mexico City Santa Fe

4-star eco-friendly hotel in the heart of Santa Fe
Take advantage of a terrace, a coffee shop/cafe, and dry cleaning/laundry services at Hotel Novotel Mexico City Santa Fe. The onsite restaurant, 365, features international cuisine. Free in-room WiFi is available to all guests, along with car rentals on site and a bar.
Additional perks include:
  • An outdoor pool with free cabanas, sun loungers, and pool umbrellas
  • Breakfast (surcharge), valet parking (surcharge), and an area shuttle
  • Coffee/tea in the lobby, express check-in, and ATM/banking services
  • A gift shop, tour/ticket assistance, and free newspapers
  • Guest reviews speak highly of the location
Room features
All guestrooms at Hotel Novotel Mexico City Santa Fe include thoughtful touches such as air conditioning, as well as amenities like free WiFi and safes.
More amenities include:
  • Hypo-allergenic bedding and free cribs/infant beds
  • Bathrooms with free toiletries and hair dryers
  • LCD TVs with satellite channels
  • Coffee/tea makers, daily housekeeping, and desks

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows industry cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available through room service
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 148 rooms
  • Arranged over 8 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Express check-in/out
  • Minimum check-in age - 18
  • Check-out time is 1 PM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (16 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs and cats only, 1 per room, up to 33 lbs)*
  • Service animals welcome
  • Specific rooms only*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite valet parking (MXN 100 per day)
  • Wheelchair-accessible parking on site

Offsite

  • Area shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • To-go breakfast (surcharge) on weekday mornings 6:00 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Room service (limited hours)

Traveling with children

  • Children stay free

Working away

  • 5 meeting rooms
  • Conference space (1615 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Free pool cabanas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • Fitness center
  • An outdoor pool

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • LCD television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features

Dining

365 - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Optional extras

  • To-go breakfast is offered for an extra charge of MXN 250 per person (approximately)
  • Area shuttle service is offered for an extra charge

Renovations and closures

The following facilities or services will be unavailable from January 1 2022 to September 1 2022 (dates subject to change):
  • Fitness facilities

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of MXN 348 per pet, per night

Parking

  • Valet parking costs MXN 100 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico) and ALLSAFE (Accor Hotels).

This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global).

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Also known as

Novotel Hotel Mexico Santa Fe
Novotel Mexico Santa Fe
Mexico City Novotel
Novotel Mexico City
Novotel Mexico Santa Fe Hotel Mexico City
Novotel Mexico Santa Fe Mexico City
Hotel Novotel Mexico City Santa Fe
Novotel Mexico City Santa Fe
Novotel Mexico City Santa Fe
Hotel Novotel Mexico City Santa Fe Hotel
Hotel Novotel Mexico City Santa Fe Mexico City
Hotel Novotel Mexico City Santa Fe Hotel Mexico City

Frequently asked questions

Does Hotel Novotel Mexico City Santa Fe offer free cancellation for a full refund?
Yes, Hotel Novotel Mexico City Santa Fe does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hotel Novotel Mexico City Santa Fe?
As of 07 October 2022, prices found for a 1-night stay for 2 adults at Hotel Novotel Mexico City Santa Fe on 04 November 2022 start from R1 196, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hotel Novotel Mexico City Santa Fe?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Hotel Novotel Mexico City Santa Fe?
Yes, there's an outdoor pool.
Are pets allowed at Hotel Novotel Mexico City Santa Fe?
Yes, cats and dogs are welcome, with a limit of 1 per room and maximum weight of 33 lbs per pet. There's a charge of MXN 348 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Hotel Novotel Mexico City Santa Fe?
Yes. Valet parking costs MXN 100 per day.
What are the check-in and check-out times at Hotel Novotel Mexico City Santa Fe?
You can check in from 3:00 PM - midnight. Check-out time is 1 PM. Express check-in and check-out and contactless check-in and check-out are available.
What is there to do at Hotel Novotel Mexico City Santa Fe and nearby?
Hotel Novotel Mexico City Santa Fe has an outdoor pool and a fitness center.
Are there restaurants at or near Hotel Novotel Mexico City Santa Fe?
Yes, 365 offers international cuisine. Nearby restaurants include La Imperial (3-min walk), Central Central (3-min walk), and Cantinetta del Becco (3-min walk).
What's the area around Hotel Novotel Mexico City Santa Fe like?
Hotel Novotel Mexico City Santa Fe is a short 2-minute walk from Samara Shops and 13 minutes' walk from Tecnologico de Monterrey - Santa Fe. Travelers give top marks for the hotel's prime location.

Overall score and ratings

8,4

Very good

8,8/10

Cleanliness

8,6/10

Staff & service

8,2/10

Amenities

8,4/10

Property conditions & facilities

8,8/10

Eco-friendliness

10/10 Exceptional

Conrad, 2-night business trip
Verified Hotels.com guest review

8/10 Very good

I didn’t eat in cafeteria or little restaurant because I didn’t feel the desire to sit down and eat.
Claudia, 5-night business trip
Verified Expedia guest review

10/10 Exceptional

DOMINGO, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Gabriel, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Do not stay for the sauna, it is "out of order"
Sauna was out of service, having a sauna was not widely advertised yet reviews made mention of it, sole purpose of paying extra to stay there was the sauna.
John, 8-night trip
Verified Hotels.com guest review

10/10 Exceptional

Todo muy limpio y con muy buena atención. El desayuno estaba incluido y tenían mucha variedad de alimentos con muy buen sabor y calidad.
Adriana, 1-night family trip
Verified Expedia guest review

8/10 Very good

Es un hotel con una excelente relación precio calidad, si necesitas hacer algo en la zona de Santa Fe es muy recomendable
Winfried Albert, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Great
It was great
Ernesto, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Excellent location for the purpose my trip, testing leterally across the street. The mall provided me with everything I needed and with Uber, travel was simple
Robert, 7-night romance trip
Verified Travelocity guest review

10/10 Exceptional

Great property!!!!!!
Delfino, 1-night business trip
Verified CheapTickets guest review