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1 room, 2 adults
All inclusive

Catalonia Privileged Maroma - All Inclusive

4-star4 stars
Carretera Federal 307 Km.306-250, Maroma, Playa del Carmen, QROO, 77710, Mexico

All-inclusive beachfront property with spa, near Maroma Beach
  • Free WiFi and free parking
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Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • Everything was absolutely great! Beach is beautiful (no rocks in the water), coral reef…Apr 21, 2021
  • Everything is amazing! Good food, nice rooms and lovely place!Mar 19, 2021

Catalonia Privileged Maroma - All Inclusive

from ZAR 2,498
  • Privileged Superior
  • Privileged Romance

What’s around Catalonia Privileged Maroma - All Inclusive

Landmarks

  • On the beach
  • Maroma Beach - 2 min walk
  • Tres Rios Ecopark - 6.4 mi / 10.3 km
  • El Camaleon Mayakoba Golf Course - 6.5 mi / 10.5 km
  • Grand Coral Golf Riviera Maya - 8.3 mi / 13.3 km
  • El Manglar Golf Course - 3.5 mi / 5.6 km
  • Sanctuary of Hope and Time Capsule - 9.2 mi / 14.9 km
  • Quinta Avenida - 10.6 mi / 17 km

Getting around

  • Cancun Intl. Airport (CUN) - 40 min drive

At a glance

Key facts

Size

  • 404 rooms
  • Arranged over 3 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare*

  • Free children's club

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Parking

  • Free onsite self parking

  • Wheelchair-accessible parking on site

Payment types at the property

  • Cash

Other information

  • Smoke-free property
*See small print for additional details or extra charges

At the property

Taking the kids?
  • Children's club (free)
  • In-room childcare (surcharge)
  • Supervised childcare/activities (free)
Food and drink
  • 6 restaurants
  • 3 bars/lounges
  • Coffee shop/café
  • Snack bar/deli
  • Poolside bar
  • Room service
Things to do
  • Outdoor pool
  • Children's pool
  • Fitness facilities
  • Outdoor tennis courts - 2
  • Full-service spa
  • Spa treatment room(s)
  • Playground on site
  • Kayaking nearby
  • Scuba diving nearby
  • Snorkeling nearby
  • Nightclub
  • Spa tub
  • Steam room
  • Sauna
  • Arcade/game room
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff
Facilities
  • Number of buildings/towers - 6
  • Year Built - 2000
  • Garden
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
Languages Spoken
  • English
  • French
  • Italian
  • Russian
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Ceiling fan
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Turndown service
Things to enjoy
  • Balcony or patio
Freshen up
  • Partially open bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • Plasma TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages

  • Buffet and à la carte meals, snacks, and beverages included
  • In-room minibar (all beverages included)

Activities and facilities/equipment
All onsite activities and use of facilities and equipment are included.

Water activities
  • Kayaking
  • Scuba-diving lessons
  • Snorkeling

Land activities
  • Fitness facilities
  • Soccer
  • Tennis
  • Volleyball

Lessons/classes/games
  • Aerobics
  • Dancing
  • Pilates
  • Water fitness
  • Yoga

Entertainment
  • Onsite entertainment and activities
  • Access to onsite clubs
  • Onsite live performances
  • Theme parties

Spa

Alegría SPA has 4 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

El Pajarito - Overlooking the garden, this buffet restaurant serves lunch and dinner.

Toscana - This theme restaurant specializes in Italian cuisine and serves dinner only. Open daily.

Adelita - Overlooking the pool, this theme restaurant specializes in Mexican cuisine and serves dinner only. Open daily.

Grill - This steakhouse specializes in international cuisine and serves dinner only. Open daily.

Ayami - This theme restaurant specializes in Asian cuisine and serves dinner only. Open daily.

Recreation

On Site

  • Fitness facilities
  • Outdoor tennis courts -
  • Sauna
  • Spa tub
  • Steam room
  • Playground on site

Nearby

  • Kayaking nearby
  • Scuba diving nearby
  • Snorkeling nearby

Awards and affiliations

Green / Sustainable Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Catalonia Privileged Maroma - All Inclusive’s small print

Also known as

  • Catalonia Maroma
  • Catalonia Privileged Maroma All Inclusive Playa del Carmen
  • Catalonia Privileged oma Incl
  • Catalonia Privileged Maroma All Inclusive
  • Catalonia Privileged Maroma - All Inclusive Playa del Carmen
  • Catalonia Maroma Privileged
  • Catalonia Privileged
  • Catalonia Privileged All Inclusive
  • Catalonia Privileged Maroma
  • Catalonia Privileged Maroma All Inclusive All-inclusive property
  • Privileged Maroma
  • Catalonia Playa Maroma Del Carmen
  • Catalonia Playa Maroma Hotel Playa Del Carmen

Policies

Only registered guests are allowed in the guestrooms.

Guests under 18 years old are not allowed in the spa.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Each guestroom is kept vacant for a minimum of 24 between bookings, and can be accessed from outside the building via exterior corridors.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards, debit cards, and cash.

Mandatory fees

Please note: Guests require a ticket to access each a la carte restaurant. Tickets are provided at check-in, based on length of stay. Tickets cannot be purchased.

The charges below are included in the total price displayed:

  • Christmas Eve gala dinner fee for stays on 24 December
  • New Year's Eve gala dinner fee for stays on 31 December

Optional extras

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Catalonia Privileged Maroma - All Inclusive

  • Does Catalonia Privileged Maroma - All Inclusive offer free cancellation for a full refund?
    Yes, Catalonia Privileged Maroma - All Inclusive does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Catalonia Privileged Maroma - All Inclusive?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Catalonia Privileged Maroma - All Inclusive?
    Yes, there's free self parking.
  • Is there a pool at Catalonia Privileged Maroma - All Inclusive?
    Yes, there's an outdoor pool and a children's pool.
  • Are pets allowed at Catalonia Privileged Maroma - All Inclusive?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Catalonia Privileged Maroma - All Inclusive?
    You can check in from 3 PM - midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability).
  • Are there restaurants at or near Catalonia Privileged Maroma - All Inclusive?
    Yes, there are 6 onsite restaurants, featuring Italian cuisine and garden views. Nearby restaurants include Terrace Tapas Lounge & Bar (11-min walk), Cirque Du Soleil Joya (3.6 mi), and Blue Fish (3.8 mi).
  • What is there to do at Catalonia Privileged Maroma - All Inclusive and nearby?
    Practice your swing on the tennis courts. Indulge in a treatment at the spa and soothe your senses in the spa tub. Catalonia Privileged Maroma - All Inclusive also has 3 bars, a nightclub, and an outdoor pool, as well as a sauna, a steam room, and an arcade.

Recent reviews

Fabulous 8,6 From 678 reviews

Good 6,0
Had to walk a long way to get to my room ,had dinner at the grill not what I expected the steaks were over cooked and taste less , service was good at the restaurants that were open , buffet was good
Steven, us5 night family trip
Exceptional 10,0
Me and my husband went for 8 nights and 9 days! It was such nice weather and the beach is super clean and comfortable, they have poolside service so you don’t have to get up and get your drinks or food, the restaurants were decent i LOVED the japenese and italian one. The pool area is really nice and spacious. Not a lot of entertainment though. Overall enjoyed my stay a lot and was super relaxed the whole time.
madison, us8 night trip
Very good 8,0
This place was good. The staff was amazing. A little strict due to COVID regulations, wish I could have gone before COVID.
us5 night family trip
Exceptional 10,0
Perfect location, close to the beautiful beach. High comfort and friendly atmosphere in the hotel. delicious food. professional and friendly crew and Front Desk. Perfect everything is what you need to spend a nice vacation.
us4 night romance trip
Exceptional 10,0
Service, staff, food, beach, facilities are excellent! Some Privilege Services are limited, though. But the staff at the hotel goes out of their way to accommodate.
us10 night family trip
Exceptional 10,0
Out of the 10 resorts I’ve been to in Mexico this is far the best, the staff is great and the food is really good for a resort. This was my 2nd time at this resort and with the Covid crap going there was less daytime activities but the great beach made up for that. We were there for 9 days, don’t let any other negative reviews keep you from going here, it’s a great place
Steve, us8 night romance trip
Exceptional 10,0
It's a very nice quite resort. Small compare to other Riviera Maya resorts but great service and staff working in this resort. Beautiful beach. Very good to spend few days and relax.
Tom, us4 night family trip
Exceptional 10,0
Very cozy place ,nice palms on the beach.Staff is amazing.
us7 night family trip
Good 6,0
I chose to stay at this property as I read about all the amenities including the coffee house, creperie, and a juice bar. I did a lot of research on the property and when arriving, the coffee house was closed, creperie only opened Friday thru Sunday and juice bar closed. No where was this information listed that they were closed. I personally would have chosen a different hotel if I would have known this. It was false advertisement on their part. The only thing that made the stay bearable was the staff. They were so attentive and kind. The food was also great. Every restaurant we ate at had great food. Although they claim to be a 4 or 5 star hotel it’s more like a 3. The hotel looks tired, the lobby looks like it needs a lot of work, and so does the pool area. There are plenty of places one can stay at from Cancun down to playa Del Carmen, and unfortunately I won’t ever stay at another Catalonia property due to the false advertisement. I paid more to stay at that hotel only to not have the amenities available. Going back to playa Del Carmen in December and booked with another property.
Liz, us6 night romance trip
Exceptional 10,0
It was enjoyable Even though 3 of 5 days it was rainy, the rain was warm and umbrellas were available everywhere. For me, those short bursts of rain were reasons for extra free drinks which were provided at any times by caring staff. Not too bad. Security routines on the Mexican and USA borders were reasonable and fast, We allocated 2 hours of the airport time but we’re able to complete all checks including corona virus checks in an hour. Thank you
us5 night trip with friends

Catalonia Privileged Maroma - All Inclusive