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All properties in Suzhou, Jiangsu, China
1 room, 2 adults

Shangri-La Hotel Suzhou

5-starFor the benefit of our customers, we have provided a rating based on our rating system.
Great for families

Good to know

  • Free cribs/infant beds
  • In-room childcare (surcharge)
  • Babysitting or childcare (surcharge)
  • Children's club (surcharge)
168 Ta Yuan Road, Suzhou New District, Suzhou, Jiangsu, 215011, China

Luxury hotel with indoor pool, connected to a shopping center, near Lingering Garden
  • Free WiFi and free parking
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
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Service
Fantastic service
Pool
Great pool
Location
Great location
Food
Delicious food

Shangri-La Hotel Suzhou

from ZAR 1,796
  • Deluxe King
  • Deluxe Twin
  • Horizon Deluxe King
  • Horizon Deluxe Twin
  • Premier King
  • Executive Suite King
  • Horizon, Premier Room, 1 King Bed

What’s around Shangri-La Hotel Suzhou

Landmarks

  • In Gao Xin District
  • Lingering Garden - 42 min walk
  • Tiger Hill - 4.8 mi / 7.8 km
  • Suzhou University - 5 mi / 8.1 km
  • Shantang Street - 5.4 mi / 8.8 km
  • Humble Administrator's Garden - 6.8 mi / 10.9 km
  • Suzhou Museum - 7.5 mi / 12.1 km

Getting around

  • Wuxi (WUX-Shuofang) - 42 min drive
  • Suzhou (SZV) - 32 min drive
  • Suzhou Railway Station - 19 min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 390 rooms
  • This hotel is arranged over 51 floors

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is noon
  • Express check-in/out
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements. Guests who book breakfast-inclusive rate plans will receive breakfast for adults and up to 2 children age 5 and younger. Additional children under age 5 and children 6-11 years old will receive 50% off the adult buffet breakfast price.
Guests may be subject to health screenings for COVID-19 at the property. Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Children

  • Babysitting/childcare *

  • Children's club *

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Free valet parking

Payment types at the property

  • Cash
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (surcharge)
  • In-room childcare (surcharge)
Food and drink
  • Buffet breakfast (surcharge)
  • 3 restaurants
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
Things to do
  • Indoor pool
  • Children's pool
  • 24-hour fitness facilities
  • Outdoor tennis court
  • Spa services on site
  • Spa treatment room(s)
  • Tennis lessons on site
  • Golfing nearby
  • Health club
  • Tennis on site
  • Spa tub
  • Steam room
  • Sauna
Working away
  • Business center
  • Meeting rooms
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Year Built - 2007
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
Languages Spoken
  • Chinese
  • English
  • Japanese

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Turndown service
Freshen up
  • Private bathroom
  • Separate bathtub and shower
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

Cafe Soo - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.

Shang Palace - This restaurant specializes in Chinese cuisine and serves lunch and dinner.

Nishimura - This restaurant specializes in Japanese cuisine and serves lunch and dinner.

Recreation

On Site

  • Health club
  • Outdoor tennis court
  • Sauna
  • Spa tub
  • Steam room
  • Tennis on site
  • Tennis lessons on site

Nearby

  • Golfing nearby

Shangri-La Hotel Suzhou’s small print

Also known as

  • Hotel Shangri-La Suzhou
  • Shangri-La Hotel Suzhou Hotel
  • Shangri-La Hotel Suzhou Suzhou
  • Shangri-La Hotel Suzhou Hotel Suzhou
  • Shangri-La Hotel Suzhou
  • Shangri-La Suzhou
  • Shangri-La Suzhou Hotel
  • Suzhou Shangri-La
  • Suzhou Shangri-La Hotel
  • Shangri La Hotel Suzhou
  • Shangri La Suzhou
  • Shangri La Suzhou

Policies

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

Rollaway beds are available for CNY 349.8 per night

Buffet breakfast is offered for an extra charge of CNY 161 per person (approximately)

Children's club access is available for an extra charge

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of CNY 900 per person (one-way)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Recent reviews

Superb 9,0 From 56 reviews

Exceptional 10,0
A great place to stay
A wonderful experience from the beginning. They always make your stay worthwhile
Troy, us2 night trip
Exceptional 10,0
Definitely suggest this location.
First stay here.. staff was fantastic... room large and clean. Located in a good area in a city that never stops growing.
anthony, us3 night business trip
Exceptional 10,0
recommended
Good Location, comfortable rooms and good breakfast
tatt, my2 night trip with friends
Exceptional 10,0
recommended
Good Location, comfortable rooms and good breakfast
tatt, my3 night family trip
Very good 8,0
The hotel is kept very well and is very clean. The staff is also very nice.
Trisha, us4 night business trip

Shangri-La Hotel Suzhou

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