The property, location and staff are great, that is why we have stayed here numerous times.
Parking continues to be a problem. If you get back anytime after 7pm, there is no parking near most buildings. Every night we had to park near the main lobby and walk to our building. Not a huge issue but the property is massive and of course we got poured on one night walking back. We are mid 40’s, can only imagine if older or with other issues.
They originally put us in room 1108. Close to the pool and lobby, which is nice, but room was not great. Also directly in front of elevators and it seems people yell all night while waiting for the elevator, but I assume it is the acoustics of the building amplifying the voices. Either way, they swapped our rooms the next day without issue.
The staff on the carts that constantly zoom around the property always used to wave, greet you and just be generally nice to see. This time, two of them almost struck our car as we backed into parking spaces. No waves, no greetings and no lights on carts at night this time. Again, nothing major, but a noticeable change.
Again, the property, location and staff are great, but this was our least favorite stay out of many.