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The Grey Hotel

4-star hotel with 3 restaurants, near Long Street

  • Free continental breakfast and free WiFi

Property renovations and closures

  • This property is closed from February 1 2021 to September 30 2021 (dates subject to change).

Image gallery

  • Rooftop Pool
  • Rooftop Pool
  • Rooftop Pool
  • Rooftop Pool
  • Rooftop Pool
Rooftop Pool. Image 1 of 99.
1 / 99Rooftop Pool
9,2.Superb.
  • Beautiful rooms; great food in the Piano bar.

    May 28, 2018

  • Great little hotel in a vibrant area. Staff were very friendly and keen to help. Would…

    Jan 22, 2020

See all 53 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Guests are provided with free hand sanitizer

Guests rated location

Safe
Walkable
Convenient
Dining options
  • Parking available
  • Pool
  • Free WiFi
  • Airport transfer
  • Air Conditioning

Property highlights

Main amenities

  • 13 guestrooms
  • Daily housekeeping
  • 3 restaurants and 2 bars/lounges
  • Rooftop terrace
  • Seasonal outdoor pool
  • Self parking

For families

  • Private bathroom
  • Television
  • Free toiletries
  • Terrace
  • Daily housekeeping
  • Laundry facilities

What’s around

  • In Cape Town City Centre
  • Long Street - 9 min walk
  • Cape Town International Convention Centre - 15 min walk
  • Cape Town Stadium - 20 min walk
  • Castle of Good Hope - 20 min walk
  • Two Oceans Aquarium - 20 min walk
This property is closed from February 1 2021 to September 30 2021 (dates subject to change).

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Business Double Room (1)
  • Room (2)
  • Room (3)
  • Room (4)
  • Room (5)
  • Room (6)
  • Room (7)
  • Room (8)
  • Room (9)
  • Deluxe Double Room, 1 Double Bed (10)
  • Room (11)
  • Room (12)
  • Room (13)

Location

  • In Cape Town City Centre
  • Long Street - 9 min walk
  • Cape Town International Convention Centre - 15 min walk

What’s around

Landmarks

  • In Cape Town City Centre
  • Long Street - 9 min walk
  • Cape Town International Convention Centre - 15 min walk
  • Cape Town Stadium - 20 min walk
  • Castle of Good Hope - 20 min walk
  • Two Oceans Aquarium - 20 min walk
  • Kloof Street - 21 min walk
  • V&A Waterfront - 25 min walk
  • Cape Town Cruise Terminal - 25 min walk
  • Cape Quarter Lifestyle Village - 2 min walk
  • Prins & Prins Diamonds Museum of Gems and Jewellery - 10 min walk

Getting around

  • Cape Town Intl. Airport (CPT) - 20 min drive
  • Cape Town Station - 14 min walk
  • Cape Town Bellville Station - 18 min drive
  • Airport shuttle (surcharge)

At a glance

Hotel size

  • This hotel has 13 rooms

Arriving/leaving

  • Check-in time 3 PM-11:00 PM
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

The front desk is open during the following times:
  • Monday - Sunday: 7:00 AM - 11:00 PM
This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Onsite self parking (ZAR 150 per day)
* See small print for additional details or extra charges

In the hotel

Food and drink

  • Free continental breakfast daily
  • 3 restaurants
  • 2 bars/lounges
  • Coffee shop/café
  • Poolside bar
  • Free reception

Things to do

  • Outdoor seasonal pool
  • Golfing nearby

Services

  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk
  • Designated smoking areas
  • Rooftop terrace
  • Terrace

Accessibility

  • Accessible bathroom

Languages Spoken

  • Afrikaans
  • English
  • German
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Minibar

Sleep well

  • Down comforter
  • Premium bedding
  • Memory foam mattress

Things to enjoy

  • Individually decorated
  • Individually furnished

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer (on request)

Be entertained

  • 32-inch LED TV
  • Satellite TV channels
  • IPod docking station

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

SHIO Restaurant - This fine-dining restaurant specializes in Japanese cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.

Lucky @ The Piano Bar - This restaurant specializes in Japanese cuisine and serves lunch, dinner, and light fare. Open daily.

The Sky Bar - Onsite rooftop bar. Open daily.

Small print

Also known as

  • Village Lodge Portfolio
  • Village Lodge Portfolio Cape Town
  • Village Portfolio Cape Town
  • Grey Hotel Cape Town
  • Grey Cape Town
  • The Grey Hotel Hotel
  • The Grey Hotel Cape Town
  • The Grey Hotel Hotel Cape Town

Optional extras

Late check-out can be arranged for an extra charge of 50 percent of room rate (subject to availability)

Self parking costs ZAR 150 per day

Airport shuttle service is offered for an extra charge of ZAR 385 per vehicle (one-way)

Policies

Noise-free guestrooms cannot be guaranteed.

  • The seasonal pool is open from September to May.
  • This property does not have elevators.

    Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

    Personal protective equipment, including masks, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

    Contactless check-in and contactless check-out are available.

    For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

    This property accepts credit cards, debit cards, and cash.

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs

    • This property is closed from February 1 2021 to September 30 2021 (dates subject to change).
    • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
    • Yes. Self parking costs ZAR 150 per day.
    • Yes, there's a seasonal outdoor pool.
    • Sorry, pets and service animals aren't allowed.
    • You can check in from 3 PM - 11:00 PM. Check-out time is noon. Late check-out is available for a 50% charge (subject to availability). Contactless check-in and check-out are available.
    • Yes, there are 3 onsite restaurants, featuring Japanese cuisine. Nearby restaurants include Origin (3-min walk), Da Gama's (3-min walk), and Loading Bay (3-min walk).
    • Yes, an airport shuttle is available. The charge is ZAR 385 per vehicle one-way.
    • No, this hotel doesn't have a casino, but GrandWest Casino & Entertainment World (14-min drive) is nearby.
    • The Grey Hotel has 2 bars and a seasonal outdoor pool.
    9,2.Superb.
    • 10,0.Exceptional

      Friendly staff Clean Safe Good restaurant No complaints

      2 night family trip, Jan 3, 2020

      Verified Expedia guest review

    • 10,0.Exceptional

      Stylish property in a trendy area. The room is more comfortable and upmarket than I had realized when booking. We came a quiet time around Christmas, didn’t wind up trying the restaurant Shio or spending time at Pianobar, both of which are known in Cape Town.

      2 night trip, Dec 23, 2019

      Verified Orbitz guest review

    • 10,0.Exceptional

      Great spot!

      Great boutique hotel in an amazing location! Close to tons of food, drinks, and easy access to major tourist destinations. Really cool roof top bar with views of table mountain. Highly recommend!

      Michael, 3 night trip, Oct 30, 2019

      Verified Hotels.com guest review

    • 10,0.Exceptional

      A Real Boutique Hotel

      A true boutique hotel. The physical space and design was unique and special, but functional and comfortable. The entire staff made you feel like special guest. The restaurant menu was limited, but we'll prepared and presented. The piano bar each evening was warm and intimate. The location was perfect for dining and unique shopping opportunities. In addition, it is within easy walking distance of the VA Waterfront. Due to the various elevations in the property, those that are physically challenged, might opt for a different space.

      Clyde, 8 night trip, Oct 2, 2019

      Verified Hotels.com guest review

    • 10,0.Exceptional

      Good location and friendly service!

      Lovely boutique hotel in a good area. Not far from the V&A port. It’s not quite walking distance to the wharf but very close. We used Uber to get there within minutes and it was only 2.34usd! The rooms are modern and cool. Great air conditioning, comfy bed and we had our own rooftop balcony. It is a little loud because our room (4) is in the hallway up to the rooftop bar. The staff was amazing. Super friendly and helpful. They have live music many nights, a restaurant and a front porch for sipping cocktails. Loved it and would go back!

      heather, 1 night trip, Sep 17, 2019

      Verified Hotels.com guest review

    • 10,0.Exceptional

      Great location for a short Uber trip to Waterfront. Has some style with its food preparation and general appearance of the hotel.

      3 night family trip, Sep 10, 2019

      Verified Expedia guest review

    • 10,0.Exceptional

      BEST PLACE IN CAPE TOWN!!!! Beautiful room, beautiful place, beautiful view, amazing staff!!! Couldn’t fault it in anyway possible!!

      4 night romance trip, Aug 16, 2019

      Verified Expedia guest review

    • 10,0.Exceptional

      We stayed for three nights in Room 5 after being upgraded. The hotel was just what we needed and ideally placed (15 minute walk) between the CBD and the waterfront. The breakfast was great and we had a performance from David Januari while we ate our delicious dinner in the Piano Bar on the first evening. We were delighted with the complimentary minibar but were a little disappointed that the SkyBar was shut. We would definitely recommend and will stay again if we ever return to Cape Town.

      3 night romance trip, Jul 20, 2019

      Verified Expedia guest review

    • 10,0.Exceptional

      A very unique hotel in the Hart of one of the best areas of Cape Town. In addition, it is adjoined by their Piano Bar which is in itself a great place to hang out. All the staff are extremely friendly without being in your face. Definitely recommend a stay here, as it is also walking distance to the City Centre and the Waterfront. As well as a vibrant area in itself.

      3 night romance trip, Jul 1, 2019

      Verified Expedia guest review

    • 8,0.Very good

      Staff was friendly and helpful and kept me up to date with pickup from shuttles. The hotel is linked with The Piano Bar, a small quaint restaurant, so getting something to eat was convenient. The location of the television was a little odd, but nothing to worry too much about. Would recommend to couples that are looking for a place to stay.

      6 night trip, Mar 22, 2019

      Verified Expedia guest review

    See all 53 reviews