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All properties in Knysna, Western Cape (province), South Africa
1 room, 2 adults

Pezula Resort, Hotel & Spa

5-star5 stars
Great for families

Good to know

  • Babysitting or childcare (surcharge)
  • Children's club (free)
  • Supervised childcare/activities (surcharge)
  • In-room childcare (surcharge)
Lagoonview Drive, Sparrebosch, Eastern Head, Knysna, Western Cape, 6571, South Africa

Luxury hotel with golf course, near Knysna Lagoon
  • Free continental breakfast, free WiFi, and free parking
  • Great for families

    Good to know

    • Babysitting or childcare (surcharge)
    • Children's club (free)
    • Supervised childcare/activities (surcharge)
    • In-room childcare (surcharge)
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • Excellent stay. Spacious rooms with all the facilities you need. Extremely attentivr…Mar 2, 2021
  • We have stayed at Pezula many times over the years and it remains one of our favourites.…Jan 7, 2021

Pezula Resort, Hotel & Spa

from ZAR 1,672
  • Luxury Double or Twin Room
  • Superior King
  • Deluxe Room, 1 King Bed
  • Standard Double or Twin Room
  • Nature Extra Large Suite
  • Nature Large Suite
  • Nature Standard Suite
  • Sky Vista Extra Large Suite
  • Sky Vista Large Suite
  • Sky Vista Standard Suite
  • Sky Panoramic Extra Large Suite
  • Sky Panoramic Large Suite
  • Sky Panoramic Standard Suite
  • Nature One Bedroom Suite
  • Sky Vista One Bedroom Suite
  • Nature Inter-leading Family Suite
  • Sky Vista Inter-leading Family Suite
  • Sky Panoramic Inter-leading Family Suite

What’s around Pezula Resort, Hotel & Spa

Landmarks

  • Knysna Lagoon - 30 min walk
  • Knysna Golf Club - 40 min walk
  • Knysna Quays - 4.9 mi / 7.9 km
  • Thesen Island - 5.9 mi / 9.6 km
  • Simola Golf Course - 9.2 mi / 14.8 km
  • Goukamma Nature and Marine Reserve - 12 mi / 19.4 km
  • Garden of Eden - 12.1 mi / 19.5 km

Getting around

  • Plettenberg Bay (PBZ) - 38 min drive
  • Airport shuttle (surcharge)
  • Shopping center shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 86 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is 11 AM

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Babysitting/childcare*

  • Free children's club

Pets

  • Pets allowed*

  • Specific rooms only, restrictions apply*

  • 1 per room

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Free onsite self parking

  • Wheelchair-accessible parking on site

Offsite

  • Shopping center shuttle*

Payment types at the property

*See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (free)
  • In-room childcare (surcharge)
  • Supervised childcare/activities (surcharge)
Food and drink
  • Free continental breakfast daily
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • 24-hour room service
Things to do
  • Free bicycles on site
  • Golf lessons on site
  • Golf driving range on site
  • Golfing on site
  • Helicopter/airplane tours on site
  • Hiking/biking trails on site
  • Horse riding/rental on site
  • Kayaking on site
  • Rowing or canoeing on site
  • Tennis lessons on site
  • Volleyball on site
  • Yoga classes/instruction on site
  • Ecotours nearby
  • Mountain biking nearby
  • Parasailing nearby
  • Rafting nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Skydiving nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby
  • Water skiing nearby
  • Windsurfing nearby
Working away
  • 24-hour business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 2131
  • Conference space size (meters) - 198
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 21
  • Year Built - 2004
  • Designated smoking areas
  • Rooftop terrace
  • Garden
  • Picnic area
  • Terrace
  • Library
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
Languages Spoken
  • English

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Pillow menu
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Pillowtop mattress
Things to enjoy
  • Fireplace
  • Separate sitting area
  • Patio
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Bidet
  • Designer toiletries
  • Hair dryer
Stay connected
  • Desk
  • Free WiFi
Food and drink
  • Microwave
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

Pezula Spa has 9 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna. Public bath/onsen services include an indoor public bath (no minerals).

Guests under 16 years old are not allowed in the spa.

Dining

Zachary's - Overlooking the garden, this restaurant serves dinner only. Guests can enjoy drinks at the bar. Reservations are required.

Zachary’s Z Bistro - Overlooking the garden, this restaurant serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.

Recreation

On Site

  • Fitness facilities
  • Golf course on site
  • Health club
  • Sauna
  • Steam room
  • Tennis on site
  • Free bicycles on site
  • Golf lessons on site
  • Golf driving range on site
  • Golfing on site
  • Helicopter/airplane tours on site
  • Hiking/biking trails on site
  • Horse riding/rental on site
  • Kayaking on site
  • Rowing or canoeing on site
  • Tennis lessons on site
  • Volleyball on site
  • Yoga classes/instruction on site

Nearby

  • Ecotours nearby
  • Mountain biking nearby
  • Parasailing nearby
  • Rafting nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Skydiving nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby
  • Water skiing nearby
  • Windsurfing nearby

Pezula Resort, Hotel & Spa’s small print

Also known as

  • Conrad Pezula
  • Conrad Pezula Hotel
  • Pezula Resort Hotel Spa
  • "Pezula Resort Hotel Spa"
  • Pezula Resort, & Spa Knysna
  • Pezula Resort, Hotel & Spa Hotel
  • Pezula Resort, Hotel & Spa Knysna
  • Pezula Resort, Hotel & Spa Hotel Knysna
  • Conrad Pezula Hotel Knysna
  • Conrad Pezula Knysna
  • Pezula
  • Pezula Conrad
  • Pezula Hotel Knysna
  • Pezula Knysna

Policies

For details on pet restrictions and to request pet-friendly rooms, contact the property at the number on the booking confirmation.

Guests under 16 years old are not allowed in the fitness facility or spa tub.

Guests under 16 years old are not allowed in the spa.

This property does not have elevators.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

For transfers, guests must contact the property 48 hours prior to arrival at the number on the booking confirmation.

Reservations are required for golf tee times, massage services, and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards.

Optional extras

Rollaway beds are available for ZAR 450.0 per day

Cribs/Infant beds are available for ZAR 250.0 per day

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of ZAR 170 per pet, per day

Airport shuttle service is offered for an extra charge of ZAR 900 per vehicle (one-way)

Dial-up Internet access is available in guestrooms for an extra charge

Shopping center shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Pezula Resort, Hotel & Spa

  • Does Pezula Resort, Hotel & Spa offer free cancellation for a full refund?
    Yes, Pezula Resort, Hotel & Spa does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Pezula Resort, Hotel & Spa?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Pezula Resort, Hotel & Spa?
    Yes, there's free self parking.
  • Is there a pool at Pezula Resort, Hotel & Spa?
    Yes, there's an indoor pool and an outdoor pool.
  • Are pets allowed at Pezula Resort, Hotel & Spa?
    Yes, pets are welcome, with a limit of 1 per room. There's a charge of ZAR 170 per pet, per day.
  • What are the check-in and check-out times at Pezula Resort, Hotel & Spa?
    You can check in from 3 PM - midnight. Check-out time is 11 AM.
  • Are there restaurants at or near Pezula Resort, Hotel & Spa?
    Yes, Zachary's offers alfresco dining and garden views. Nearby restaurants include East Head Cafe (2.8 mi), Olive Tree (4.5 mi), and African Bean (4.6 mi).
  • Is airport shuttle service offered by Pezula Resort, Hotel & Spa?
    Yes, an airport shuttle is available. The charge is ZAR 900 per vehicle one-way.
  • What is there to do at Pezula Resort, Hotel & Spa and nearby?
    Have fun with onsite activities like horseback riding, kayaking, and rowing, and practice your swing at the golf course. Additional recreation onsite includes helicopter/airplane tours, volleyball, and yoga. Enjoy treatments at the spa and relax in the indoor and outdoor pools. Pezula Resort, Hotel & Spa also has a sauna and a steam room, as well as a picnic area and a garden.

Recent reviews

Fabulous 8,8 From 38 reviews

Exceptional 10,0
Perfect holiday stay
Our stay was amazing, we really enjoyed it. The only down side was the breakfast, there wasn’t much variety so we had the same thing on all the three days
Lulama, za3 night trip with friends
Poor 2,0
Disappointed and not worth the money
Chef sat with us for half an hour just after check in. My wife is vegan and we placed an order with him so he can arrange dinner and breakfast. Dinner was not prepared, we had so wait 2 hours and our meal was cooked as specified. We did not have dinner. Same with dinner the chef made excuses for not having vegan meal prepared. Not worth the money staying there.
Gyanashwar, za1 night business trip
Good 6,0
Room fantastic. Spa overprice and not worth it. Room service is a zero - Ask twice for water for our room - never got it. Shower Water- sometimes cold and sometimes extremely hot. Breakfast food is great. Just a bit disorganize staff and management.
za2 night trip
Exceptional 10,0
Most luxurious, stunning, relaxing getaway!
Stunningly amazing!!
Steve, za2 night trip
Exceptional 10,0
Pezula Resort Review
Beautiful location and surroundings. Very nice staff and excellent service all around with superb facilities for the guests
Thembani, za3 night trip
Exceptional 10,0
Perfect stay!!!
Excellent stay all round. Friendly, professional and resourceful staff that are always willing to assist. Food was great as well.
Hemalini, za3 night family trip
Exceptional 10,0
Pezula hotel
Pezula never disappoints. Beautiful spa and room. The restaurant however is not what it used to be after the change of ownership and can be significantly improved.
J, za1 night romance trip
Very good 8,0
Definitely I will stay next time there
Mohammad, za2 night family trip
Exceptional 10,0
Place of pure tranquility
My partner and I had the best experience of our life time. Pezula is really a place where one gets peace of the mind, body and soul.
Dr Nomalizo, za2 night romance trip
Poor 2,0
Bad experience!
We did not get to stay in the hotel because it had botched the booking despite confirming that the booking reflected on its system. The hotel took 1.5 hours to tell us that it could not assist us in any way and had no accommodation for us. We had to make our own alternative arrangements as the hotel's proposed alternative was unacceptable. We have negotiated a refund with Hotels.com. Overall a very bad experience as we had arranged the stay to celebrate our wedding anniversary. It is uncertain who was to blame for this fiasco - Hotels.com or Pezula, or both. Although Hotels.com were quick to confirm a refund we have not had a satisfactory explanation for our bad experience. Until an explanation is received we will have to reconsider our continued support for Hotels.com. If this had occurred while we were in another country the consequences could have been worse, as it would have required use of a travel budget to secure alternative accommodation. Please furnish an adequate explanation.
Olav, za2 night romance trip

Pezula Resort, Hotel & Spa