The Observatory Hotel Christchurch

Photo gallery for The Observatory Hotel Christchurch

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Royal Skylight Room | Premium bedding, down comforters, in-room safe, individually decorated
Prestige Room | Premium bedding, down comforters, in-room safe, individually decorated
Prestige Skylight Room | Premium bedding, down comforters, in-room safe, individually decorated
Royal Skylight Room | Premium bedding, down comforters, in-room safe, individually decorated

Overview of The Observatory Hotel Christchurch

The Observatory Hotel Christchurch

4.5 star property
Luxury hotel with 24-hour fitness, near Hagley Park

9,8/10 Exceptional

15 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
  • 24/7 front desk
Map
9 Hereford Street Christchurch, Christchurch, Canterbury, 8013
Main amenities
  • Daily housekeeping
  • 24-hour fitness center
  • Self parking
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Library
  • Communal living room
  • Convenience store
  • Water dispenser
  • Laundry service
  • Conference space
For families
  • Private bathroom
  • Television
  • Daily housekeeping
  • Coffee/tea maker
  • Elevator
  • Premium bedding

Choose dates to view prices

About this area

What's nearby

  • In Christchurch City Centre

Getting around

  • Christchurch International Airport (CHC) - 18 min drive
  • Christchurch Railway Station - 11 min drive
  • Rolleston Station - 19 min drive
  • Rangiora Station - 26 min drive

About this property

The Observatory Hotel Christchurch

4.5-star luxury hotel revitalized in 2022 and located in the heart of Christchurch City Centre
You can look forward to a grocery/convenience store, concerts and live shows, and an art gallery on site at The Observatory Hotel Christchurch. Free in-room WiFi is available to all guests, along with a library and dry cleaning/laundry services.
You'll also find perks like:
  • Self parking (surcharge), a water dispenser, and an elevator
  • A 24-hour front desk, books, and tour/ticket assistance
  • Luggage storage, smoke-free premises, and coffee/tea in the lobby
Room features
All 33 individually furnished rooms offer comforts such as premium bedding and pillow menus, in addition to perks like air conditioning and bathrobes.
More amenities include:
  • Bathrooms with rainfall showers and free toiletries
  • 49-inch Smart TVs with Netflix, streaming services, and digital channels
  • Wardrobes/closets, electric kettles, and heating

Languages

English, Filipino, Hindi, Korean

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (CDC)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Masks available
Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 33 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 2:00 PM - anytime
  • Minimum check-in age - 18
  • Check-out time is 10:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Uncovered onsite self parking (NZD 20 per day)
  • Wheelchair-accessible parking and van parking on site
  • Onsite parking limited

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Coffee/tea in a common area
  • Water dispenser

Traveling with children

  • Grocery/convenience store

What to do

  • Concerts/live shows

Working away

  • Meeting room
  • Conference space (269 square feet)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • 3 buildings/towers
  • Built in 1896
  • Library
  • Communal living room
  • 24-hour fitness center
  • Art gallery on site

Accessibility

  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Height-adjustable showerhead
  • Well-lit path to entrance
  • Stair-free path to entrance

Languages

  • English
  • Filipino
  • Hindi
  • Korean

Room amenities

Be entertained

  • 49-inch Smart TV
  • Digital TV channels
  • Netflix

Home comfort

  • Air conditioning and heating
  • Espresso maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Down comforter
  • Premium bedding

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Champagne service

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • Late check-out can be arranged for an extra charge
  • Credit card charges are subject to an extra charge of 2 percent

Parking

  • Uncovered self parking costs NZD 20 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-out is available.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

The Observatory Christchurch
Observatory Hotel Christchurch
Observatorty Hotel Christchurch
The Observatory Hotel Christchurch Hotel
The Observatory Hotel Christchurch Christchurch
The Observatory Hotel Christchurch Hotel Christchurch

Frequently asked questions

Does The Observatory Hotel Christchurch offer free cancellation for a full refund?
Yes, The Observatory Hotel Christchurch does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at The Observatory Hotel Christchurch?
As of 26 September 2022, prices found for a 1-night stay for 2 adults at The Observatory Hotel Christchurch on 02 October 2022 start from R2 954, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at The Observatory Hotel Christchurch?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.
Are pets allowed at The Observatory Hotel Christchurch?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at The Observatory Hotel Christchurch?
Yes. Self parking costs NZD 20 per day. Parking spots may be limited.
What are the check-in and check-out times at The Observatory Hotel Christchurch?
You can check in from 2:00 PM - anytime. Check-out time is 10:00 AM. Late check-out is available for a charge. Contactless check-out is available.
Is there an onsite casino at The Observatory Hotel Christchurch?
No, this hotel doesn't have a casino, but Christchurch Casino (13-min walk) is nearby.
What is there to do at The Observatory Hotel Christchurch and nearby?
Maintain your daily exercise routine at the 24-hour gym.
Are there restaurants at or near The Observatory Hotel Christchurch?
Yes. Nearby restaurants include Zen Sushi & Dumplings (3-min walk), Cook 'N' With Gas (4-min walk), and INATI (4-min walk).
What's the area around The Observatory Hotel Christchurch like?
The Observatory Hotel Christchurch is in Christchurch City Centre, a short 1-minute walk from Hagley Park and 3 minutes' walk from Canterbury Museum.

Overall score and ratings

9,8

Exceptional

10,0/10

Cleanliness

9,8/10

Staff & service

9,2/10

Amenities

9,7/10

Property conditions & facilities

9,4/10

Eco-friendliness

10/10 Exceptional

Anna, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Al, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nicely adapted into historic building
Graham, 1-night business trip
Verified Expedia guest review

8/10 Very good

Mike, 4-night trip
Verified Wotif guest review

8/10 Very good

Eloise, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Chuan Kong, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Friendly staff, great location, beautiful building
Zaid, 3-night business trip
Verified Expedia guest review