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El Andalous Lounge & Spa Hotel
4-star hotel with spa, near Avenue Mohamed VI
- Great for families
- Free buffet breakfast, free WiFi, and free parking
- Collect stamps
- Price Guarantee
Restrictions related to your trip
COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival. Check restrictions for your trip.Opens in a new window
6,8.Good.189 verified Hotels.com guest reviews
Mostly an amazing experience. The food was pricey so my advice is to go out and eat much…
Feb 21, 2020
The overall experience was not good, my husband and I were forced to sleep on a different…
Jan 1, 2020
Official standards
This property advises that it adheres to Safe Travels (WTTC - Global) cleaning and disinfection practices.
Enhanced health and safety measures
This property advises that enhanced cleaning and guest safety measures are currently in place.- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Property confirms they are implementing enhanced cleaning measures
- Social distancing measures are in place
- 72 hours Gap period enforced between guest stays -
Guests rated location
Walkable26 positive mentions
Safe23 positive mentions
Quiet22 positive mentions
Shopping19 positive mentions
Dining options12 positive mentions
- Free parking
- Pool
- Free WiFi
- Gym
- Air Conditioning
Property highlights
Main amenities
- 195 guestrooms
- Daily housekeeping
- 3 restaurants and bar/lounge
- Full-service spa
- Outdoor pool
- Nightclub
For families
- Free cribs/infant beds
- Children's pool
- Connecting/adjoining rooms available
- Private bathroom
- Television
- Garden
What’s around
- In Hivernage
- Marrakech Plaza - 21 min walk
- Jemaa el-Fnaa - 25 min walk
- Avenue Mohamed VI - 2 min walk
- Menara Mall - 6 min walk
- Palais des Congres - 11 min walk
Book this property and collect stamps after your stay
Remember, collect 10 stamps, get 1 reward* night
Enter dates for 2 guests
- Economy Double Room, City View
- Suite
- Triple Room
- Single Room
- Double Room, 1 Bedroom, Pool View, Poolside
- Quadruple Room
Location
- In Hivernage
- Marrakech Plaza - 21 min walk
- Jemaa el-Fnaa - 25 min walk
What’s around
Landmarks
- In Hivernage
- Marrakech Plaza - 21 min walk
- Jemaa el-Fnaa - 25 min walk
- Avenue Mohamed VI - 2 min walk
- Menara Mall - 6 min walk
- Palais des Congres - 11 min walk
- Menara Gardens - 18 min walk
- Carré Eden Shopping Center - 21 min walk
- Le Jardin Secret - 31 min walk
- Royal Palace - 34 min walk
- Majorelle Gardens - 35 min walk
Getting around
- Menara Airport (RAK) - 8 min drive
- Marrakech Central Station - 23 min walk
At a glance
Hotel size
- This hotel has 195 rooms
- This hotel is arranged over 5 floors
Arriving/leaving
- Check-in time 2:00 PM-midnight
- Check-out time is noon
Restrictions related to your trip
- COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Special check-in instructions
Front desk staff will greet guests on arrival.
Required at check-in
- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18
Children
- Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
Pets
- No pets or service animals allowed
Internet
- Free WiFi in public areas
- Free WiFi in rooms
Parking
- Free onsite self parking
- Wheelchair-accessible parking on site
In the hotel
Food and drink
- Free buffet breakfast daily
- 3 restaurants
- Bar/lounge
- Coffee shop/café
- Snack bar/deli
- Poolside bar
- 24-hour room service
- Free reception
Things to do
- Outdoor pool
- Children's pool
- Health club
- Full-service spa
- Spa treatment room(s)
- Fitness classes on site
- Bicycle rentals nearby
- Golfing nearby
- Scooter/moped rentals nearby
- Nightclub
- Pool umbrellas
- Steam room
- Sauna
Working away
- Business center
- Conference space
- Meeting rooms
- Conference space size (feet) - 7535
- Conference space size (meters) - 700
- Conference center
Services
- 24-hour front desk
- Concierge services
- Tours/ticket assistance
- Dry cleaning/laundry service
- Laundry facilities
- Hair salon
- Luggage storage
- Wedding services
- Multilingual staff
- Porter/bellhop
Facilities
- Year Built - 1982
- Elevator
- Safe-deposit box at front desk
- Designated smoking areas
- Garden
- Terrace
Accessibility
- Accessible bathroom
- In-room accessibility
- Wheelchair-accessible path of travel
- Wheelchair-accessible parking
- Wheelchair-accessible concierge desk
- Wheelchair-accessible registration desk
- Wheelchair-accessible pool
- Wheelchair-accessible on-site restaurant
Languages Spoken
- Arabic
- English
- French
- Spanish
In the room
Home comforts
- In-room climate control (air conditioning)
- Minibar
Things to enjoy
- Balcony
Freshen up
- Private bathroom
- Bathtub only
- Bidet
- Hair dryer
Be entertained
- LCD TV
- Satellite TV channels
Stay connected
- Free WiFi
- Phone
More
- Daily housekeeping
- In-room safe
- Connecting/adjoining rooms available
Special features
Spa
Andaloucia Spa has 2 treatment rooms. Services include facials, body scrubs, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and thalassotherapy. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam.
The spa is open daily.
Dining
Granada - This poolside restaurant specializes in international cuisine. Guests can enjoy alfresco dining (weather permitting).
Al Amiria - This restaurant specializes in Moroccan cuisine.
Terrasse Buffet - This café specializes in local and international cuisine.
Al Amiria - This restaurant specializes in Moroccan cuisine.
Terrasse Buffet - This café specializes in local and international cuisine.
Small print
Also known as
- El Andalous
- El Andalous Lounge & Spa
- El Andalous Lounge Spa Hotel
- El Andalous Lounge & Spa Hotel Hotel
- El Andalous Lounge & Spa Hotel Marrakech
- El Andalous Hotel
- El Andalous Lounge & Spa Hotel Hotel Marrakech
- El Andalous Hotel Marrakech
- El Andalous Marrakech
- El Andalous Lounge Hotel Marrakech
- El Andalous Lounge Hotel
- El Andalous Lounge Marrakech
- El Andalous Lounge
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests.
Each guestroom is kept vacant for a minimum of 72 hours between bookings.
This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.
This property accepts credit cards and cash.
Mandatory fees
You’ll be asked to pay the following charges at check-in or check-out:
- A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
- A tax is imposed by the city: MAD 17 per person, per night. This tax does not apply to children under 12 years of age.
We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.
FAQs
- Yes, El Andalous Lounge & Spa Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
- This property confirms that disinfectant is used to clean the property. Furthermore, social distancing measures are in place and gives staff personal protective equipment. Please note that this information has been provided by our partners.
- Yes, there's free self parking.
- Yes, there's an outdoor pool and a children's pool.
- Sorry, pets and service animals aren't allowed.
- You can check in from 2:00 PM - midnight. Check-out time is noon.
- Yes, there are 3 onsite restaurants, featuring alfresco dining, international cuisine, and garden views. Nearby restaurants include Extrablatt (6-min walk), So Lounge (7-min walk), and Lotus Club Marrakech (8-min walk).
- No, this hotel doesn't have a casino, but Casino de Marrakech (6-min walk) and Le Grand Casino de la Mamounia (11-min drive) are both nearby.
- Have fun with nearby activities such as cycling and practice your swing at the nearby golf course. Additional recreation onsite includes aerobics . Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. El Andalous Lounge & Spa Hotel also has a nightclub and a sauna, as well as a steam room and a garden.
6,8.Good.189 verified Hotels.com guest reviews
- 4,0.Fair
disappointed
This would be our first trip to Morocco and this hotel looked so nice , ideal to want we were looking for It looked beautiful to me on the pictures and I was hoping that I would enjoyed a Relaxed stay But it became a nightmare after i checked in please to anyone do not stay at this hotel please I repeat : do not stay at this hotel in Marakesh Morocco. For this price you can get other hotels or newer hotels with a better accommodations This booking at the El andalous lounge and spa hotel was a huge mistake ad i end up loosing my money on the booking because of their policy. I have no words to describe how people can fool others by placing outdated pictures on a hotel site as famous as hotel.com but it needs to be put out because I booked this hotel for six nights and I even booked two rooms to be comfortable because on hotels.com I saw all these beautiful pictures of beautiful bedrooms and bathrooms of this hotel El andalous but definitely this hotel is in desperate need for renovation. Specially the bedrooms and bathrooms and the pool area. So please people do not be fooled by pictures I was fooled by outdated pictures but the real thing is different as soon as I arrived not even stepping inside I was asking my daughters if this was the right hotel ?? Did the taxi driver drop us somewhere else ?? I couldn’t believe that this was the hotel I booked !! At the front desk the first thing I asked the receptionist was if this was the el andalous hotel lounge and spa?
6 night family trip, Nov 26, 2019
Verified Hotels.com guest review
- 2,0.Poor
Everything was very bad and dont like staff service very bad
2 night family trip, Nov 16, 2019
Verified Expedia guest review
- 8,0.Very good
JAGOUJ HOUSSA
Houssa, 1 night business trip, Sep 30, 2019
Verified Hotels.com guest review
- 6,0.Good
The pool is good and the breakfast was decent. Check in was good but the room was ran down and not clean. The show curtain had blood all over and the room seemed old and in need of updating, along with the air conditioner not working in our room. The one good thing was the beds weren’t totally like sleeping on concrete like the other beds in Morocco and it looks pretty good from the outside. Just a side note if this is the first time going to Morocco every person will ask you if it’s your first time and then try to take advantage of you! So much pressure and price hiking for tourists! Rule of thumb only pay 1/3 of what they start with... They are masters of ripping you off and acting like jerks!!!
1 night family trip, Sep 25, 2019
Verified Expedia guest review
- 6,0.Good
The hotel staff is very friendly and helpful Pool is nice, Spa was good as I got a massage Rooms are clean No WiFi access in the lobby but you have WiFi in your room
R, 1 night trip, Sep 12, 2019
Verified Expedia guest review
- 6,0.Good
I used to go to this hotel back in the 80s and 90s. Unfortunately, it’s become a run down property, breakfast is just ok, service is below ok. Asked for a pool towel and was asked to pay 100 dirhams ($10) as a refundable deposit to get a towel, but other guests were handed towels without paying a deposit. Go figure! The only good thing about the hotel is its location
Mo, 1 night family trip, Sep 8, 2019
Verified Expedia guest review
- 6,0.Good
This was a nice hotel and the rooms are very nice clean. All the employees were nice with the exception of the front desk. Rude, condescending and not helpful at all. I asked for guidance for my lost luggage and basically was told to go the airport -- I had just come from the airport. My keycard did not work, after my 5th time of going down was told not to come down anymore and to ask a cleaning person for help going into my room. Also, he blamed me for the issue. The next day, another guest had the same problem as me and was given a regular key which I asked for the same and received -- why did he not do this the day before???? When my card got eaten by the ATM and I went and reported it; I just got a shoulder shrug and Madame it's Sunday. I just wanted them to put a sign so someone else did not have the same problem. It's too bad, because it was a nice place to stay, but I would never go back and get treated poorly like this again.
Unhappy, 1 night trip, Sep 6, 2019
Verified Expedia guest review
- 2,0.Poor
Very bad hotel, doesn't worth 4 stars, dirty pool
Fouad, 1 night family trip, Aug 6, 2019
Verified Hotels.com guest review
- 8,0.Very good
un séjour formidable
C’était un séjour formidable dans un grand Hotel au sens vrai du terme,le chambre sont larges et propre,le service était à la hauteur,et les employers étaient très aimable.
ABDELHAKIM, 3 night family trip, Jul 8, 2019
Verified Hotels.com guest review
- 8,0.Very good
Room needs some updating. But overall hotel was nice.
1 night trip, Jul 7, 2019
Verified Expedia guest review