El Andalous Lounge & Spa Hotel

Photo gallery for El Andalous Lounge & Spa Hotel

Primary image
Minibar, in-room safe, free cribs/infant beds, free WiFi
Double Room, 1 Bedroom, Pool View, Poolside | View from room
Minibar, in-room safe, free cribs/infant beds, free WiFi
Single Room | Minibar, in-room safe, free cribs/infant beds, free WiFi

Overview of El Andalous Lounge & Spa Hotel

El Andalous Lounge & Spa Hotel

4.0 star property
4-star hotel with spa, near Jemaa el-Fnaa

6,6/10 Good

377 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Air conditioning
Av du President Kennedy, Hivernage, Marrakech, 40020
Main amenities
  • Daily housekeeping
  • 3 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Nightclub
  • Health club
  • Sauna
  • Steam room
  • Children's pool
  • Pool bar
  • 24-hour room service
  • Coffee shop/cafe
For families
  • Children stay free
  • Free cribs/infant beds
  • Children's pool
  • Connecting/adjoining rooms available
  • Private bathroom
  • Living room

Choose dates to view prices

About this area

Getting around

  • Menara Airport (RAK) - 9 min drive
  • Marrakech Central Station - 23 min walk

About this property

El Andalous Lounge & Spa Hotel

4-star hotel in the heart of Hivernage
At El Andalous Lounge & Spa Hotel, you can look forward to a free breakfast buffet, a nightclub, and a poolside bar. Treat yourself to a body scrub, a body treatment, or a manicure/pedicure at the onsite spa. Be sure to enjoy a meal at any of the 3 onsite restaurants, which feature international cuisine and a poolside location. Aerobics classes are offered at the health club; the property also has a grocery/convenience store, a free daily manager's reception, and a terrace. Stay connected with free in-room WiFi, and guests can find other amenities such as shopping on site and a coffee shop/cafe.
Additional perks include:
  • An outdoor pool and a children's pool, with pool umbrellas
  • Free self parking
  • Massage treatment rooms, concierge services, and luggage storage
  • A gift shop, meeting rooms, and multilingual staff
  • Guest reviews give top marks for the helpful staff
Room features
All guestrooms at El Andalous Lounge & Spa Hotel include comforts such as 24-hour room service and air conditioning, in addition to amenities like late night room service and free WiFi.
Extra conveniences in all rooms include:
  • Bathrooms with bathtubs and bidets
  • HDTVs with satellite channels
  • Balconies, free infant beds, and heating


Arabic, English, French, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
This information is provided by our partners.

At a glance

Hotel size

  • 195 rooms
  • Arranged over 5 floors


  • Check-in time from 2:00 PM - midnight
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding


  • No pets or service animals allowed


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Free onsite self parking
  • Wheelchair-accessible parking on site

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning 6:30 AM–10 AM
  • 3 restaurants
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Free daily reception
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free
  • Children's pool
  • Grocery/convenience store

What to do

  • Fitness classes
  • Shopping
  • Use of nearby fitness center
  • Bicycle rentals nearby
  • Golfing nearby
  • Scooter/moped rentals nearby

Working away

  • Business center
  • Meeting rooms
  • Conference center (7535 square feet of space)


  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool umbrellas


  • Built in 1982
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Health club
  • An outdoor pool
  • Full-service spa
  • Nightclub
  • Sauna
  • Massage/treatment rooms
  • Steam room


  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant


  • Arabic
  • English
  • French
  • Spanish

Room amenities

Be entertained

  • LCD television
  • Satellite TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Minibar

Sleep well

  • Free crib/infant bed

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Bathtub only
  • Bidet
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Phone


  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features


Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and thalassotherapy. The spa is open daily.


Granada - This poolside restaurant specializes in international cuisine. Guests can enjoy alfresco dining (weather permitting).
Al Amiria - This restaurant specializes in Moroccan cuisine.
Terrasse Buffet - This café specializes in local and international cuisine.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: MAD 17 per person, per night. This tax does not apply to children under 12 years of age.

Renovations and closures

The following facilities or services will be unavailable from September 1 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).


The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property accepts credit cards and cash.

Also known as

El Andalous
El Andalous Hotel
El Andalous Hotel Marrakech
El Andalous Marrakech
El Andalous Lounge Hotel Marrakech
El Andalous Lounge Hotel
El Andalous Lounge Marrakech
El Andalous Lounge
El Andalous Lounge & Spa
El Andalous Lounge Spa Hotel

Frequently asked questions

Does El Andalous Lounge & Spa Hotel offer free cancellation for a full refund?
Yes, El Andalous Lounge & Spa Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at El Andalous Lounge & Spa Hotel?
As of 03 October 2022, prices found for a 1-night stay for 2 adults at El Andalous Lounge & Spa Hotel on 01 November 2022 start from R1 220, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at El Andalous Lounge & Spa Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at El Andalous Lounge & Spa Hotel?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at El Andalous Lounge & Spa Hotel?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at El Andalous Lounge & Spa Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at El Andalous Lounge & Spa Hotel?
You can check in from 2:00 PM - midnight. Check-out time is noon.
Is there an onsite casino at El Andalous Lounge & Spa Hotel?
No, this hotel doesn't have a casino, but Casino de Marrakech (6-min walk) and Le Grand Casino de la Mamounia (11-min drive) are both nearby.
What is there to do at El Andalous Lounge & Spa Hotel and nearby?
Have fun with nearby activities such as cycling and practice your swing at the nearby golf course. Additional recreation onsite includes aerobics. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. El Andalous Lounge & Spa Hotel also has a nightclub and a sauna, as well as a steam room and a garden.
Are there restaurants at or near El Andalous Lounge & Spa Hotel?
Yes, there are 3 onsite restaurants, featuring alfresco dining, international cuisine, and garden views. The dining venue will be unavailable from September 1 2021 to September 1 2022 (dates subject to change).
Does El Andalous Lounge & Spa Hotel have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around El Andalous Lounge & Spa Hotel like?
El Andalous Lounge & Spa Hotel is in Hivernage, a short 9-minute drive from Menara Airport (RAK) and 2 minutes' walk from Avenue Mohamed VI. Travelers say this hotel is in a good location.

Overall score and ratings






Staff & service




Property conditions & facilities



4/10 Fair

Staff are brilliant friendly and always ready to help, but the hotel needs a deep clean from top to bottom.
Arif, 7-night family trip
Verified Hotels.com guest review

6/10 Good

Hammani, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Old hotel , service was correct , but is not as 4 star hotel, old instalatiin without renovation , we miuved to an other jotel after 3 nights , and the new ine was as pic shows nit like this one, pic are bulshiit
3-night family trip
Verified Expedia guest review

8/10 Very good

Ok experience
Mostly an amazing experience. The food was pricey so my advice is to go out and eat much cheaper. The room had a smell and ironing service was terrible so just take your own iron lol.
Qurat, 4-night family trip
Verified Hotels.com guest review

4/10 Fair

The overall experience was not good, my husband and I were forced to sleep on a different bed because the hotel could not get us a king/queen size bed room (note that the room was reserved in October 2019 for two nights in Jan 1 &2 2020). Not sure how much more notice would have qualified us to get a decent king or even queen size room! We were told we would get another room the next day but we were literally ignored the next morning-not so great service. However, one of the staff member was very king to us (greeted us at the taxi, took our luggage in our room, would even open the door every time he would see us coming).
Anita, 2-night romance trip
Verified Expedia guest review

2/10 Poor

Olayemi, 4-night trip
Verified Hotels.com guest review

4/10 Fair

This would be our first trip to Morocco and this hotel looked so nice , ideal to want we were looking for It looked beautiful to me on the pictures and I was hoping that I would enjoyed a Relaxed stay But it became a nightmare after i checked in please to anyone do not stay at this hotel please I repeat : do not stay at this hotel in Marakesh Morocco. For this price you can get other hotels or newer hotels with a better accommodations This booking at the El andalous lounge and spa hotel was a huge mistake ad i end up loosing my money on the booking because of their policy. I have no words to describe how people can fool others by placing outdated pictures on a hotel site as famous as hotel.com but it needs to be put out because I booked this hotel for six nights and I even booked two rooms to be comfortable because on hotels.com I saw all these beautiful pictures of beautiful bedrooms and bathrooms of this hotel El andalous but definitely this hotel is in desperate need for renovation. Specially the bedrooms and bathrooms and the pool area. So please people do not be fooled by pictures I was fooled by outdated pictures but the real thing is different as soon as I arrived not even stepping inside I was asking my daughters if this was the right hotel ?? Did the taxi driver drop us somewhere else ?? I couldn’t believe that this was the hotel I booked !! At the front desk the first thing I asked the receptionist was if this was the el andalous hotel lounge and spa?
6-night family trip
Verified Hotels.com guest review

2/10 Poor

Everything was very bad and dont like staff service very bad
2-night family trip
Verified Expedia guest review

2/10 Poor

5-night trip
Verified Expedia guest review

6/10 Good

Avtar, 3-night trip
Verified Hotels.com guest review