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All properties in Marrakech, Marrakech-Safi, Morocco

El Andalous Lounge & Spa Hotel

4-star hotel with spa, near Avenue Mohamed VI

  • Free buffet breakfast, free WiFi, and free parking

Image gallery

  • Terrace/Patio
  • Terrace/Patio
  • Poolside Bar
  • Living Area
  • Terrace/Patio
Terrace/Patio. Image 1 of 40.
1 / 40Terrace/Patio
6,8.Good.
  • Mostly an amazing experience. The food was pricey so my advice is to go out and eat much…

    Feb 21, 2020

  • The overall experience was not good, my husband and I were forced to sleep on a different…

    Jan 1, 2020

See all 183 reviews

Official standards

This property advises that it adheres to Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • 72 hours Gap period enforced between guest stays -

Guests rated location

Walkable
Safe
Quiet
Shopping
Dining options
  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 195 guestrooms
  • Daily housekeeping
  • 3 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Nightclub

For families

  • Free cribs/infant beds
  • Children's pool
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Garden

What’s around

  • In Hivernage
  • Marrakech Plaza - 21 min walk
  • Jemaa el-Fnaa - 25 min walk
  • Avenue Mohamed VI - 2 min walk
  • Menara Mall - 6 min walk
  • Palais des Congres - 11 min walk

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Enter dates for 2 guests

  • Economy Double Room, City View
  • Suite
  • Triple Room
  • Single Room
  • Double Room, 1 Bedroom, Pool View, Poolside
  • Quadruple Room

Location

  • In Hivernage
  • Marrakech Plaza - 21 min walk
  • Jemaa el-Fnaa - 25 min walk

What’s around

Landmarks

  • In Hivernage
  • Marrakech Plaza - 21 min walk
  • Jemaa el-Fnaa - 25 min walk
  • Avenue Mohamed VI - 2 min walk
  • Menara Mall - 6 min walk
  • Palais des Congres - 11 min walk
  • Menara Gardens - 18 min walk
  • Carré Eden Shopping Center - 21 min walk
  • Le Jardin Secret - 31 min walk
  • Royal Palace - 34 min walk
  • Majorelle Gardens - 35 min walk

Getting around

  • Menara Airport (RAK) - 8 min drive
  • Marrakech Central Station - 23 min walk

At a glance

Hotel size

  • This hotel has 195 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 2:00 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Free buffet breakfast daily
  • 3 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Poolside bar
  • 24-hour room service
  • Free reception

Things to do

  • Outdoor pool
  • Children's pool
  • Health club
  • Full-service spa
  • Spa treatment room(s)
  • Fitness classes on site
  • Bicycle rentals nearby
  • Golfing nearby
  • Scooter/moped rentals nearby
  • Nightclub
  • Pool umbrellas
  • Steam room
  • Sauna

Working away

  • Business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 7535
  • Conference space size (meters) - 700
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Year Built - 1982
  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Terrace

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible on-site restaurant

Languages Spoken

  • Arabic
  • English
  • French
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Minibar

Things to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Bathtub only
  • Bidet
  • Hair dryer

Be entertained

  • LCD TV
  • Satellite TV channels

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Andaloucia Spa has 2 treatment rooms. Services include facials, body scrubs, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and thalassotherapy. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam.

The spa is open daily.

Dining

Granada - This poolside restaurant specializes in international cuisine. Guests can enjoy alfresco dining (weather permitting).

Al Amiria - This restaurant specializes in Moroccan cuisine.

Terrasse Buffet - This café specializes in local and international cuisine.

Small print

Also known as

  • El Andalous
  • El Andalous Lounge & Spa
  • El Andalous Lounge Spa Hotel
  • El Andalous Lounge & Spa Hotel Hotel
  • El Andalous Lounge & Spa Hotel Marrakech
  • El Andalous Hotel
  • El Andalous Lounge & Spa Hotel Hotel Marrakech
  • El Andalous Hotel Marrakech
  • El Andalous Marrakech
  • El Andalous Lounge Hotel Marrakech
  • El Andalous Lounge Hotel
  • El Andalous Lounge Marrakech
  • El Andalous Lounge

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: MAD 17 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, El Andalous Lounge & Spa Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, social distancing measures are in place and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an outdoor pool and a children's pool.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 2:00 PM - midnight. Check-out time is noon.
  • Yes, there are 3 onsite restaurants, featuring alfresco dining, international cuisine, and garden views. Nearby restaurants include Extrablatt (6-min walk), So Lounge (7-min walk), and Lotus Club Marrakech (8-min walk).
  • No, this hotel doesn't have a casino, but Casino de Marrakech (6-min walk) and Le Grand Casino de la Mamounia (11-min drive) are both nearby.
  • Have fun with nearby activities such as cycling and practice your swing at the nearby golf course. Additional recreation onsite includes aerobics . Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. El Andalous Lounge & Spa Hotel also has a nightclub and a sauna, as well as a steam room and a garden.
6,8.Good.
  • 4,0.Fair

    disappointed

    This would be our first trip to Morocco and this hotel looked so nice , ideal to want we were looking for It looked beautiful to me on the pictures and I was hoping that I would enjoyed a Relaxed stay But it became a nightmare after i checked in please to anyone do not stay at this hotel please I repeat : do not stay at this hotel in Marakesh Morocco. For this price you can get other hotels or newer hotels with a better accommodations This booking at the El andalous lounge and spa hotel was a huge mistake ad i end up loosing my money on the booking because of their policy. I have no words to describe how people can fool others by placing outdated pictures on a hotel site as famous as hotel.com but it needs to be put out because I booked this hotel for six nights and I even booked two rooms to be comfortable because on hotels.com I saw all these beautiful pictures of beautiful bedrooms and bathrooms of this hotel El andalous but definitely this hotel is in desperate need for renovation. Specially the bedrooms and bathrooms and the pool area. So please people do not be fooled by pictures I was fooled by outdated pictures but the real thing is different as soon as I arrived not even stepping inside I was asking my daughters if this was the right hotel ?? Did the taxi driver drop us somewhere else ?? I couldn’t believe that this was the hotel I booked !! At the front desk the first thing I asked the receptionist was if this was the el andalous hotel lounge and spa?

    6 night family trip, Nov 26, 2019

    Verified Hotels.com guest review

  • 2,0.Poor

    Everything was very bad and dont like staff service very bad

    2 night family trip, Nov 16, 2019

    Verified Expedia guest review

  • 8,0.Very good

    JAGOUJ HOUSSA

    Houssa, 1 night business trip, Sep 30, 2019

    Verified Hotels.com guest review

  • 6,0.Good

    The pool is good and the breakfast was decent. Check in was good but the room was ran down and not clean. The show curtain had blood all over and the room seemed old and in need of updating, along with the air conditioner not working in our room. The one good thing was the beds weren’t totally like sleeping on concrete like the other beds in Morocco and it looks pretty good from the outside. Just a side note if this is the first time going to Morocco every person will ask you if it’s your first time and then try to take advantage of you! So much pressure and price hiking for tourists! Rule of thumb only pay 1/3 of what they start with... They are masters of ripping you off and acting like jerks!!!

    1 night family trip, Sep 25, 2019

    Verified Expedia guest review

  • 6,0.Good

    The hotel staff is very friendly and helpful Pool is nice, Spa was good as I got a massage Rooms are clean No WiFi access in the lobby but you have WiFi in your room

    R, 1 night trip, Sep 12, 2019

    Verified Expedia guest review

  • 6,0.Good

    I used to go to this hotel back in the 80s and 90s. Unfortunately, it’s become a run down property, breakfast is just ok, service is below ok. Asked for a pool towel and was asked to pay 100 dirhams ($10) as a refundable deposit to get a towel, but other guests were handed towels without paying a deposit. Go figure! The only good thing about the hotel is its location

    Mo, 1 night family trip, Sep 8, 2019

    Verified Expedia guest review

  • 6,0.Good

    This was a nice hotel and the rooms are very nice clean. All the employees were nice with the exception of the front desk. Rude, condescending and not helpful at all. I asked for guidance for my lost luggage and basically was told to go the airport -- I had just come from the airport. My keycard did not work, after my 5th time of going down was told not to come down anymore and to ask a cleaning person for help going into my room. Also, he blamed me for the issue. The next day, another guest had the same problem as me and was given a regular key which I asked for the same and received -- why did he not do this the day before???? When my card got eaten by the ATM and I went and reported it; I just got a shoulder shrug and Madame it's Sunday. I just wanted them to put a sign so someone else did not have the same problem. It's too bad, because it was a nice place to stay, but I would never go back and get treated poorly like this again.

    Unhappy, 1 night trip, Sep 6, 2019

    Verified Expedia guest review

  • 2,0.Poor

    Very bad hotel, doesn't worth 4 stars, dirty pool

    Fouad, 1 night family trip, Aug 6, 2019

    Verified Hotels.com guest review

  • 8,0.Very good

    un séjour formidable

    C’était un séjour formidable dans un grand Hotel au sens vrai du terme,le chambre sont larges et propre,le service était à la hauteur,et les employers étaient très aimable.

    ABDELHAKIM, 3 night family trip, Jul 8, 2019

    Verified Hotels.com guest review

  • 8,0.Very good

    Room needs some updating. But overall hotel was nice.

    1 night trip, Jul 7, 2019

    Verified Expedia guest review

See all 183 reviews