Vila Galé Santa Cruz

Photo gallery for Vila Galé Santa Cruz

Primary image
Indoor pool, outdoor pool
Indoor pool, outdoor pool
Indoor pool, outdoor pool
View from room

Overview of Vila Galé Santa Cruz

Vila Galé Santa Cruz

4.0 star property
4-star hotel with spa, near Palmeiras Beach

8,8/10 Fabulous

275 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Parking available
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
Map
Rua de Sao Fernando, 5, Santa Cruz, 9100-157
Main amenities
  • Daily housekeeping
  • Near the beach
  • 2 restaurants and 2 bars/lounges
  • Full-service spa
  • Indoor pool and outdoor pool
  • Free children's club
  • Fitness center
  • Sauna
  • Steam room
  • Self parking
  • Spa tub
  • Pool bar
For families
  • Babysitting (surcharge)
  • Playground on site
  • Children's club (free)
  • Private bathroom
  • Garden
  • Terrace
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • Palmeiras Beach - 2 min walk
  • Reis Magos Beach - 24 min drive
  • Madeira Botanical Garden - 20 min drive
  • Madeira Stadium - 20 min drive
  • Town Square - 22 min drive
  • Funchal Farmers Market - 24 min drive
  • Madeira Congress Center - 18 min drive
  • Se Cathedral - 26 min drive
  • Formosa Beach - 24 min drive
  • CR7 Museum - 24 min drive
  • Madeira Casino - 25 min drive

Getting around

  • Cristiano Ronaldo Airport (FNC) - 4 min drive

About this property

Vila Galé Santa Cruz

Vila Galé Santa Cruz puts you just 1.8 mi (2.9 km) from the airport and 0.1 mi (0.2 km) from Palmeiras Beach. You can grab a bite to eat at one of the 2 restaurants and visit the spa to be pampered with hot stone massages or body treatments. Other highlights at this upscale hotel include 2 bars/lounges, an indoor pool, and an outdoor pool. Fellow travelers like the pool and helpful staff.

All-inclusive

All-inclusive room rates at Vila Galé Santa Cruz are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Clean & Safe (Portugal)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 262 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - 11:30 PM
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)
  • Babysitting*
  • Free children's club

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (EUR 7.50 per day)
  • Onsite parking includes off-street options

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:30 AM–10:30 AM
  • 2 restaurants
  • 2 bars/lounges
  • Poolside bar
  • Room service (limited hours)

Taking the kids

  • Free children's club
  • Playground
  • Babysitting (surcharge)

What to do

  • Fitness classes
  • Shopping
  • Beach nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Parasailing nearby
  • Scuba diving nearby

Working away

  • Business center
  • Meeting rooms
  • Conference space (9576 square feet)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Limo or town car service
  • On-site car rental
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Porter/bellhop

Facilities

  • Garden
  • Terrace
  • Library
  • Television in common areas
  • Fitness center
  • An outdoor pool
  • An indoor pool
  • Arcade/game room
  • Full-service spa
  • Spa tub
  • Sauna
  • Steam room

Accessibility

  • In-room accessibility

Languages

  • English
  • French
  • German
  • Portuguese
  • Spanish

Room amenities

Be entertained

  • DVD player
  • LCD television
  • Digital TV channels

Home comfort

  • Air conditioning (climate-controlled)

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Bed sheets provided

What to enjoy

  • Furnished balcony

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

All-inclusive

All-inclusive room rates at Vila Galé Santa Cruz are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages and body treatments. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.

Dining

Versatil - Onsite restaurant.
Inevitavel - This restaurant specializes in Italian cuisine.
Soul and Blues - Onsite bar.
Euforia - Onsite bar.

Awards and affiliations

Green / Sustainable Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 1.00 per person, per night, up to 5 nights. This tax does not apply to children under 18 years of age.

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Babysitting is available for an extra charge

Parking

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Self parking costs EUR 7.50 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of Clean & Safe (Portugal).

Policies

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property accepts credit cards, debit cards and cash.

Also known as

Santa Cruz Vila Gale
Vila Gale Hotel Santa Cruz
Vila Galé Hotel Santa Cruz
Vila Gale Madeira
Vila Galé Santa Cruz
Vila Gale Santa Cruz Hotel Santa Cruz
Vila Gale Santa Cruz Madeira
Vila Galé Santa Cruz Hotel
Vila Galé Santa Cruz Hotel
Vila Galé Santa Cruz Santa Cruz
Vila Galé Santa Cruz Hotel Santa Cruz

Frequently asked questions

Overall score and ratings

8,8

Fabulous

9,3/10

Cleanliness

8,8/10

Staff & service

8,9/10

Amenities

9,1/10

Property conditions & facilities

8,5/10

Eco-friendliness

8/10 Very good

Stayed bed and breakfast. Good breakfast, something for everyone. Rooms are clean and comfortable. Tea and coffee making facilities would be a nice touch.
Karen, 7-night trip
Verified Hotels.com guest review

8/10 Very good

Glenn, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

R, 5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Loved it
Beautiful hotel, in perfect location and really friendly staff. Lots to see nearby to the hotel, and nice and close to the airport for an early flight. Would definitely stay again.
1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

NEIL, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Good for one night - very close to the airport
Nice hotel, though quite busy with sun-thirsty tourists. Ample choice at breakfast, but I found the products to be of a rather discount supermarket quality.
Daniel, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great way to start your vacation on the island
Great location on the water with a huge pool and easy beach access. Staff was friendly and very accommodating. Close to the airport, which is helpful after a long day of traveling. We had a late afternoon flight and wanted to relax before heading to city center of Funchal. Breakfast had a good variety with an omelette and egg station, fresh fruits, yogurts, cereals, bread/butter, cold cuts, and more. Only minor downside were that the bathroom and some parts of the hotel were a little dated. It's a very nice hotel as long as you don't have some over top expectations and expect The Ritz Carlton.
Linda, 1-night trip
Verified Hotels.com guest review

6/10 Good

Bad service, average hotel
The rooms are ok, beds comfy but the service is awful! You There was one person on the bar all day so you would wait at least 10-15 minutes to be served by the pool (also the only bar) The staff were also rude and looked like they didnt want to be there. The photos really make it look nicer than it is. The food is also so gross
Hannah, 4-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Exemplary
Beautiful hotel, exemplary service
Matthew, 7-night family trip
Verified Hotels.com guest review

8/10 Very good

No hot water in the shower.
Only cold water ran in the shower.
Jan, 1-night business trip
Verified Hotels.com guest review