The Resort at Governor's Crossing

Photo gallery for The Resort at Governor's Crossing

Primary image
Indoor pool, seasonal outdoor pool, pool umbrellas, sun loungers
Waterslide
Water park
View from room

Overview of The Resort at Governor's Crossing

The Resort at Governor's Crossing

3.5 star property
Victorian hotel with free water park, near Tanger Outlets

8,8/10 Fabulous

1 018 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Kitchen
  • Non-smoking
The price is R3 953
Price available on 2022/08/09
Map
225 Collier Drive, Sevierville, TN, 37862
Main amenities
  • Indoor pool and lazy river
  • Free water park
  • Free children's club
  • Fitness center
  • Sauna
  • Steam room
  • Seasonal outdoor pool
  • Children's pool
  • Spa tub
  • Waterslide
  • Terrace
  • 24-hour front desk
For families
  • Children's pool
  • Playground on site
  • Children's club (free)
  • Kitchen
  • Separate bedroom
  • Television
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • Titanic Museum - 30 min walk
  • Hatfield and McCoy Dinner Show - 2 min drive
  • Island at Pigeon Forge - 4 min drive
  • LeConte Center At Pigeon Forge - 6 min drive
  • Dollywood's Splash Country - 7 min drive
  • Sevierville Convention Center - 13 min drive
  • Dollywood - 17 min drive
  • Dolly Parton's Stampede Dinner Attraction - 12 min drive
  • Ripley's Aquarium of the Smokies - 20 min drive
  • Anakeesta - 24 min drive
  • Gatlinburg Space Needle - 28 min drive

Getting around

  • McGhee Tyson Airport (TYS) - 49 min drive

About this property

The Resort at Governor's Crossing

Placing you just a 5-minute drive from Titanic Museum, The Resort at Governor's Crossing features a free water park and a free kids' club. Guests can splash around at the indoor pool or lazy river, and the spa tub makes for a relaxing end to the day. A fitness center and a sauna are offered, and in-room conveniences at this Victorian hotel include refrigerators and microwaves. Fellow travelers say great things about the helpful staff and location.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 233 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 4:00 PM - midnight
  • Express check-in/out
  • Minimum check-in age - 18
  • Check-out time is 10:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)
  • Free children's club

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Onsite parking includes off-street options

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Barbecue grills

Traveling with children

  • Free children's club
  • Free water park access
  • Children's pool
  • Mini golf
  • Lazy river
  • Playground
  • Pool gate
  • Fence around the pool

What to do

  • Mini golf

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Pool loungers
  • Pool umbrellas

Facilities

  • 3 buildings/towers
  • Built in 2019
  • Picnic area
  • Terrace
  • Fireplace in lobby
  • Fitness center
  • An indoor pool
  • Seasonal outdoor pool
  • Free water park
  • Arcade/game room
  • Lazy river
  • Spa tub
  • Sauna
  • Steam room
  • Waterslide

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path to elevator
  • Pool hoist on site

Languages

  • English

Room amenities

Be entertained

  • 55-inch flat-screen TV
  • Digital TV channels

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Bed sheets provided

Freshen up

  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator
  • Freezer
  • Microwave
  • Kitchen
  • Stovetop
  • Oven
  • Toaster
  • Cookware, dishes, and utensils
  • Dishwasher
  • Ice maker
  • Dining table
  • Paper towels

More

  • Limited housekeeping
  • In-room safe

Fees & policies

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 10:00 PM
  • The seasonal pool is open from March 03 to October 15
  • Children under 15 years old are not allowed in the swimming pool or fitness facility without adult supervision

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-in and contactless check-out are available.

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a security system on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards, debit cards and cash.

Also known as

Governor's Crossing
Governor's Crossing Sevierville
Resort Governor's Crossing
Resort Governor's Crossing Sevierville
The At Governor's Crossing
The Resort at Governor's Crossing Hotel
The Resort at Governor's Crossing Sevierville
The Resort at Governor's Crossing Hotel Sevierville

Frequently asked questions

Overall score and ratings

8,8

Fabulous

8,8/10

Cleanliness

9,0/10

Staff & service

8,9/10

Amenities

8,7/10

Property conditions & facilities

8,7/10

Eco-friendliness

10/10 Exceptional

Amber, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Chase, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Enjoyed our stay….
Lobby, hallways, and rooms are dated and could use an upgrade. Two bedroom condo was roomy and gave our family of five plenty room to spread out. Pools and grounds were nice and well maintained.
Roman, 4-night family trip
Verified Hotels.com guest review

6/10 Good

Evelyn, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Melissa, 3-night trip
Verified Hotels.com guest review

6/10 Good

Just okay
Hot tub wasn’t hot. Refrigerator and freezer didn’t get cold enough. No weight machine in fitness room.
Corey, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Jillian, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Josefina, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

6-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Melissa, 1-night trip
Verified Hotels.com guest review