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Riu Yucatan All Inclusive

Photo gallery for Riu Yucatan All Inclusive

View from property
On the beach, white sand, sun loungers, beach towels
On the beach, white sand, sun loungers, beach towels
On the beach, white sand, sun loungers, beach towels
4 outdoor pools, pool umbrellas, sun loungers

Overview of Riu Yucatan All Inclusive

Riu Yucatan All Inclusive

3.5 star property
All-inclusive beachfront property with spa, near Playa del Carmen Main Beach

8,0/10 Very good

1 028 verified Hotels.com guest reviews

Popular amenities

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Air conditioning
The price is R5 836
Price available on 2023/02/06
Map
Avenida Xaman-ha, Manzana 3, Lote 1, Condominio Playacar, Playa del Carmen, QROO, 77710

Room options

About this area

What's nearby

  • In Playacar
  • Playa del Carmen Main Beach - 33 min walk
  • Playacar Golf Club - 3 min drive
  • Quinta Avenida - 9 min drive
  • Playa del Carmen Maritime Terminal - 9 min drive
  • Mamitas Beach - 8 min drive
  • Xplor Theme Park - 16 min drive
  • Xcaret Eco Theme Park - 18 min drive
  • Ferry to Cozumel - 24 min drive
  • Maroma Beach - 36 min drive

Getting around

  • Cozumel Intl. Airport (CZM) - 12.4 miles/20 km

Restaurants

  • Fruta Madre - 5 min drive
  • Ristorante Latinos - 5 min drive
  • Carnitas Teresita - 6 min drive
  • Doña Aurelia - 6 min drive
  • Perché no - 6 min drive

About this property

Riu Yucatan All Inclusive

At Riu Yucatan All Inclusive, you can hit the beach to get a beach massage or relax in a sun lounger, plus you'll be within a 10-minute drive of Playa del Carmen Main Beach. 4 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in massages, body wraps, and facials. La Hacienda, one of 4 restaurants, serves breakfast, lunch, and dinner. Other highlights at this all-inclusive property include 5 bars/lounges, a free kid's club, and a poolside bar. The pool and helpful staff get good marks from fellow travelers.

All-inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
In-room minibar (all beverages included)
In-room liquor dispensers

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking
Sailing
Scuba-diving lessons
Snorkeling
Surfing/body boarding
Windsurfing

Land activities

Fitness facilities
Volleyball

Entertainment

Onsite entertainment and activities

Languages

English, French, German, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows standard cleaning and disinfection practices of Covid-19 Health Protocol (RIU)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.

At a glance

Hotel size

  • 507 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Minimum check-in age - 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*
  • Free supervised childcare
  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning
  • 4 restaurants
  • 5 bars/lounges
  • Poolside bar
  • Swim-up bar
  • Coffee/tea in a common area
  • Snack bar/deli

Traveling with children

  • Free children's club
  • Children's pool
  • Waterslide
  • Playground
  • Free supervised childcare/activities

What to do

  • On the beach
  • Fitness classes
  • Volleyball
  • Kayaking
  • Sailing
  • Scuba diving
  • Snorkeling
  • Windsurfing
  • Shopping
  • Golfing nearby
  • Water skiing nearby

Working away

  • Computer station

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach sun loungers
  • Beach towels
  • Pool loungers
  • Pool umbrellas

Facilities

  • 12 buildings/towers
  • ATM/banking
  • Garden
  • Television in common areas
  • Health club
  • 4 outdoor pools
  • Full-service spa
  • Spa tub
  • Sauna
  • Waterslide

Accessibility

  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)

Languages

  • English
  • French
  • German
  • Spanish

Room amenities

Be entertained

  • Flat-screen television
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Minibar
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Free crib/infant bed
  • Free rollaway/extra bed
  • Bed sheets provided

What to enjoy

  • Balcony
  • Individually decorated

Freshen up

  • Partially open bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Laptop-friendly workspace
  • Free WiFi
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

All-inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
In-room minibar (all beverages included)
In-room liquor dispensers

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking
Sailing
Scuba-diving lessons
Snorkeling
Surfing/body boarding
Windsurfing

Land activities

Fitness facilities
Volleyball

Entertainment

Onsite entertainment and activities

Spa

Guests can indulge in a pampering treatment at the property's full-service spa, Renova Spa. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. The spa is equipped with a sauna. The spa is open daily.

Dining

La Hacienda - This buffet restaurant serves breakfast, lunch, and dinner.
Shanghai - This buffet restaurant specializes in Asian cuisine and serves dinner only. Open daily.
Sicilia - This restaurant specializes in Italian cuisine and serves lunch and dinner. Open daily.
La Margarita - This steakhouse is located by the pool. Reservations are required. Open daily.
Cancun - Onsite lobby lounge. Open daily.

Awards and affiliations

Green / Sustainable Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: MXN 31.12 per accommodation, per night

Children & extra beds

  • Babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico) and Covid-19 Health Protocol (RIU).

Policies

<p>The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. </p><p>Only registered guests are allowed in the guestrooms. </p> <p>This property does not have elevators. </p><p>Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site. </p><p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property. </p><p>The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. </p><p>This property accepts credit cards. Cash is not accepted.</p><p>This property reserves the right to pre-authorize the guest's credit card prior to arrival. </p>
Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.

Also known as

All Inclusive Yucatan
Riu Yucatan
Riu Yucatan All Inclusive
Riu Yucatan All Inclusive Playa del Carmen
Riu Yucatan Playa del Carmen
Yucatan All Inclusive
Yucatan Riu
Hotel Riu Yucatan Riviera Maya/Playa Del Carmen, Mexico
Riu Yucatan Mexico
Riu Yucatan Playacar Hotel Playa Del Carmen
Rui Yucatan
Riu Yucatan All Inclusive All-inclusive property
Riu Yucatan Inclusive inclusi

Frequently asked questions

Does Riu Yucatan All Inclusive offer free cancellation for a full refund?
Yes, Riu Yucatan All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Riu Yucatan All Inclusive?
As of 04 February 2023, prices found for a 1-night stay for 2 adults at Riu Yucatan All Inclusive on 06 February 2023 start from R5 836, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Riu Yucatan All Inclusive?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Riu Yucatan All Inclusive?
Yes, there are 4 outdoor pools and a children's pool.
Are pets allowed at Riu Yucatan All Inclusive?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Riu Yucatan All Inclusive?
Yes, there's free self parking.
What are the check-in and check-out times at Riu Yucatan All Inclusive?
You can check in from 3:00 PM - anytime. Check-out time is 11:00 AM.
What is there to do at Riu Yucatan All Inclusive and nearby?
Have fun with onsite activities like kayaking, sailing, and windsurfing. Additional recreation onsite includes aerobics and volleyball. Indulge in a treatment at the spa, soothe your senses in the spa tub, or go for a swim in one of the 4 outdoor swimming pools. Riu Yucatan All Inclusive also has 5 bars, a waterslide, and a sauna, as well as a health club and a garden.
Are there restaurants at or near Riu Yucatan All Inclusive?
Yes, there are 4 onsite restaurants, featuring Asian cuisine and poolside dining. Nearby restaurants include Lara & Luca (2 mi), El Nero (2.4 mi), and Alux Restaurant (2.8 mi).
Does Riu Yucatan All Inclusive have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Riu Yucatan All Inclusive like?
Riu Yucatan All Inclusive is a short 2-minute walk from Piste Cyclable sur Paseo Xaman-Ha and 18 minutes' walk from Mahi Golf Course.

Reviews

8,0

Very good

8,3/10

Cleanliness

8,7/10

Staff & service

7,9/10

Amenities

7,8/10

Property conditions & facilities

8,3/10

Eco-friendliness

Reviews

8/10 Very good

I originally paid for a standard room and it wasn't really nice. It looked old and poorly taken cared of. I paid extra to move my family to a suite which it was 100 times better. Every room should be better taken care of. Food was just ok. Not very good. We ended going out for dinner looking for good mexican food.
Maria, 5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

The resort was very clean and the staff extremely friendly and helpful.
Megan, 5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

The animals on the resort are a pleasant site
Verified Expedia guest review

10/10 Exceptional

Didn't want for anything.
Jane, 6-night family trip
Verified Hotels.com guest review

6/10 Good

Amanda, 7-night trip
Verified Expedia guest review

6/10 Good

I had high expectations on this resort when I booked per their reviews, but disappointed when I get there. There is nothing unique about the property. Foods are just okay. My room was on 3rd floor, and they have no elevator & it was a struggle & have to drag my luggage checking in and out. Be very cautious as their room floor can be very slippery when you open the patio door. Some of the flooring around their main pools and theater area are slippery when wet or rain. I slipped once. I called the front desk to fix the TV in my room twice due to NO screen activities, and only heard the audio but no one came to fixed it. One of the drawers in my room smelled like urine. In fairness I would like to thank Karla who courteously accommodate my dinner last minute request in Mexican rest. Juan the talented entertainer for dancing with me. Irma who cleaned my room & Angel the waiter in buffet. No issue with staff there as they're all working hard. But I would not recommend this Resort and will not come back here.
Josie Denaga, 11-night trip
Verified Travelocity guest review

8/10 Very good

I didnt like the fact that united states was the only money they wouldnt change into pesos for you! This has been the only resort out of alot that we have stayed in that wouldnt change money for united state.
Jennifer Ann, 5-night romance trip
Verified Expedia guest review

8/10 Very good

Very clean, quiet resort with beautiful beach. Great RIU Fun staff with many activities. Food just ok, lots of choices. Great location in walkable safe community with local shops. Monkeys, iguanas, few cats, and other local wildlife on property.
Kristine Lynn, 4-night trip with friends
Verified Expedia guest review

6/10 Good

The location was good, and felt safe. The rooms were decorated in an unattractive way. Love the monkeys and other wildlife and cats on the property. The problem was the food was awful. Would not return.
Marya, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Brittany, 7-night trip
Verified Expedia guest review