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All properties in Arinsal, La Massana, Andorra

Hotel Spa Princesa Parc

Mountain hotel in Arinsal with 2 restaurants and spa

  • Free WiFi and free parking
From
ZAR 1,287

Property renovations and closures

  • The property is closed between January 1 and June 3.

Image gallery

  • Outdoor Pool
  • Outdoor Pool
  • Outdoor Pool
  • Outdoor Pool
  • Outdoor Pool
Outdoor Pool. Image 1 of 104.
1 / 104Outdoor Pool
7,4.Good.
  • Facilities good - especially the spa. The bar area had a good atmosphere. Room was…

    Feb 29, 2020

  • Loved the facilities - Spa and Arcade , Bowling alley family friendly great location…

    Feb 15, 2020

See all 48 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Guests are provided with free hand sanitizer
  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking

Property highlights

Main amenities

  • 146 smoke-free guestrooms
  • Daily housekeeping
  • 2 restaurants and 2 bars/lounges
  • Full-service spa
  • Breakfast available
  • Seasonal outdoor pool

For families

  • Playground on site
  • Children's club (surcharge)
  • Separate bathtub and shower
  • Television
  • Free toiletries
  • Terrace

What’s around

  • In a national park
  • Pal-Arinsal Ski Resort - 5.2 mi / 8.4 km
  • Caldea Spa - 5.8 mi / 9.3 km
  • Pyrenees Andorra Shopping Centre - 6.2 mi / 10 km
  • GrandValira - 14 mi / 22.6 km
  • Soldeu Ski Resort - 14.2 mi / 22.9 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Doble Lux Room
  • Family Triple Room, 1 Bedroom, Balcony, Resort View
  • Deluxe Quadruple Room, Multiple Beds, Private Bathroom
  • Family Room, 2 Bedrooms, Connecting Rooms (deleted)
  • Family Triple Room, 1 Bedroom, Private Bathroom
  • Deluxe Room, Multiple Beds, Hot Tub, Mountain View (Quintuple)
  • Family Room, 2 Bedrooms, Balcony
  • Deluxe Double or Twin Room, 1 Bedroom, Private Bathroom
  • Family Room, 2 Bedrooms, Jetted Tub, Mountain View

Location

  • In a national park
  • Pal-Arinsal Ski Resort - 5.2 mi / 8.4 km
  • Caldea Spa - 5.8 mi / 9.3 km

What’s around

Landmarks

  • In a national park
  • Pal-Arinsal Ski Resort - 5.2 mi / 8.4 km
  • Caldea Spa - 5.8 mi / 9.3 km
  • Pyrenees Andorra Shopping Centre - 6.2 mi / 10 km
  • GrandValira - 14 mi / 22.6 km
  • Soldeu Ski Resort - 14.2 mi / 22.9 km
  • Naturlandia - 15.5 mi / 24.9 km

Getting around

  • Blagnac Airport (TLS) - 154 min drive
  • La Seu d'Urgell (LEU) - 52 min drive
  • L'Hospitalet-pres-l'Andorre Station - 44 min drive
  • Burton's Station - 49 min drive
  • Porte-Puymorens Station - 49 min drive

At a glance

Hotel size

  • This hotel has 146 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 2 PM-11:30 PM
  • Check-out time is 10:00 AM

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children's club*

Pets

  • Pets allowed (dogs and cats only)*
  • Restrictions apply*
  • 1 per room (up to 66 lbs)
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site
  • Onsite parking limited
  • Electric vehicle charging point on site
  • Height restrictions apply for onsite parking
  • Onsite garage
  • Free 24-hour offsite parking nearby

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Taking the kids?

  • Children's club (surcharge)

Food and drink

  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • 2 bars/lounges
  • Coffee shop/café
  • Swim-up bar
  • Poolside bar
  • Room service (during limited hours)

Things to do

  • Bowling alley on site
  • Playground on site
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Snowboarding nearby
  • Snowmobiling nearby
  • Snowshoeing nearby

Services

  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Multilingual staff

Facilities

  • Number of buildings/towers - 4
  • Year Built - 2000
  • Elevator
  • Terrace
  • Television in common areas

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Raised toilet seat
  • Grab bar - near toilet

Languages Spoken

  • Catalan
  • English
  • French
  • Portuguese
  • Russian
  • Spanish

In the room

Home comforts

  • Minibar
  • Bathrobes
  • Slippers

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding

Freshen up

  • Separate bathtub and shower
  • Free toiletries
  • Hair dryer

Be entertained

  • 32-inch flat-screen TV
  • Satellite TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Wellness Center has 2 treatment rooms including rooms for couples. Services include hot stone massages, sports massages, facials, and body wraps. A variety of treatment therapies are provided, including hydrotherapy and reflexology. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 3 years old are not allowed in the spa.

Dining

Restaurant Bufet Princesa - This family restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Recreation

On Site

  • Fitness facilities
  • Health club
  • Bowling alley on site
  • Playground on site

Nearby

  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Snowboarding nearby
  • Snowmobiling nearby
  • Snowshoeing nearby

Small print

Also known as

  • Hotel Princesa Parc
  • Hotel Spa Princesa Parc
  • Hotel Spa Princesa Parc Hotel
  • Hotel Spa Princesa Parc Arinsal
  • Hotel Spa Princesa Parc Hotel Arinsal
  • Hotel Princesa Parc Arinsal
  • Princesa Parc
  • Princesa Parc Arinsal
  • Princesa Parc Hotel

Optional extras

Buffet breakfast is offered for an extra charge of EUR 12 per person (approximately)

Cribs/Infant beds are available for EUR 9.0 per night

Children's club access is available for an extra charge

Pets are allowed for an extra charge of EUR 10 per pet, per night

Service animals exempt from fees

Policies

For details on pet restrictions, contact the property at the number on the booking confirmation.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Only registered guests are allowed in the guestrooms.

The seasonal pool is open from July to August.

Pool access available from 10 AM to 6:30 PM.

Guests under 3 years old are not allowed in the spa.

Parking height restrictions apply.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards. Cash is not accepted.

Mandatory fees

The charges below are included in the total price displayed:

  • New Year's Eve gala dinner fee for stays on 31 December
  • New Year's Day gala dinner fee for stays on 1 January

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Hotel Spa Princesa Parc does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • The property is closed between January 1 and June 3.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking. Parking spots may be limited. Electric vehicle charging is available.
  • Yes, there's a seasonal outdoor pool. Guests have pool access from 10 AM to 6:30 PM.
  • Yes, cats and dogs are welcome, with a limit of 1 per room and maximum weight of 66 lbs per pet. There's a charge of EUR 10 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
  • You can check in from 2 PM - 11:30 PM. Check-out time is 10:00 AM.
  • Yes, there are 2 onsite restaurants, featuring international cuisine. Nearby restaurants include Black Bull (3-min walk), The Derby (4-min walk), and Surf (4-min walk).
  • During the winter, enjoy nearby recreation like cross-country skiing and snowboarding, and return when the snow melts for cycling and hiking. Additional recreation onsite includes bowling. Indulge in a treatment at the spa and enjoy other amenities such as 2 bars and a seasonal outdoor pool. Hotel Spa Princesa Parc also has a Turkish bath and an arcade.
7,4.Good.
  • 4,0.Fair

    We booked room only and choose not to pay the extra 12 euros per person for breakfast or to add on dinner, so cannot comment on food. But for a 4 star hotel i would have expected the room to be much better. Bathroom was quite grim, tiles were dirty and no shower screen so the floor got drenched every shower. The bedroom was very cramped and stuffy...no where to sit except the bed. Only one small radiator to dry to dry gloves, ski jackets on. Location was great super close to the gondola. Spa was nice but you have to pay extra to use. Would go back to Arinsal but probably book an apartment next time as will be guaranteed sufficient space to live in for a week.

    7 night romance trip, Jan 18, 2020

    Verified Expedia guest review

  • 2,0.Poor

    not a 4 hotel standard experience

    - Unfortunately the floor in your room was really dirty with a lot of dust. The bathroom was grimy specially the shower head and appliances around it. We had access of a lot of pastries at breakfast but it wasn’t fresh enough. I would suggest less food and more quality. It was not a 4 star hotel standard I was expecting at all. To sum up, unfortunately my wife left a silver necklace at out room and we contacted the hotel hours later to let they know and they just answer as back in the next day after requesting by email and calling them again. Of course, they said they didn’t find the necklace in the end. It was an anniversary gift really sentimental worthy for us.

    Samuel, 1 night family trip, Dec 24, 2019

    Verified Hotels.com guest review

  • 10,0.Exceptional

    A must for relaxation fans.

    Always have a lovely stay at Princess Parc - I have stayed there over the last 3 years and always impressed with the cleanliness of the rooms and service and choice of food in the restaurant. The staff are always helpful. The spa is amazing - I would recommend to go when it first opens as less people using the facilities. Following the instructions to the letter in the spa guide by the water bottle area and come out feeling fabulous.

    Denise, 2 night family trip, Mar 17, 2019

    Verified Hotels.com guest review

  • 8,0.Very good

    A great ski getaway

    The hotel is very good. Rooms are well equipped and modern. Spa is brilliant Location for ski lift access and night life is ideal.

    Lee, 3 night trip with friends, Feb 5, 2019

    Verified Hotels.com guest review

  • 8,0.Very good

    Very good place to stay at Arinsal for skiing. Hotel close to Telecabina. Nice spa.

    Lauris, 4 night trip, Jan 20, 2019

    Verified Hotels.com guest review

  • 8,0.Very good

    Good location in Arinsal

    Large hotel, nice rooms but double glazing not very good as could still hear traffic at front. Lacked any charm and more suited to big groups. Rooms clean and comfortable. Nice spa at 15 Euros for 2 hours. We didn't eat in the hotel as there were some nice restaurants very close by where we had breakfast and dinner much cheaper. The hotel is close to the ski lift and restaurants and a couple of ski shops. There is also a ski bus and village bus where for a few euros you can go to Andorra la vella. Overall good for 2 or 3 days.

    Ann, 4 night romance trip, Jan 19, 2019

    Verified Hotels.com guest review

  • 10,0.Exceptional

    Super

    Excellent location for the ski lift access. Great spa facilities and ample parking

    S D, 2 night romance trip, Dec 26, 2018

    Verified Hotels.com guest review

  • 8,0.Very good

    When I booked through online operator Expedia, there was no option to include meals. I stayed at the hotel twice before and had meals included. When I asked for the price to add the meals it was far more expensive than if I had it as an inclusive package / there was no concession for being a hotel guest / repeat hotel guest. Dinner 25 for adults 15 for children, no drinks included. This is so highly priced in comparison to the prices in other venues in Arinsal it is prohibitive. I felt a very warm welcome with all of people of the hotel with the exception of this. This felt unwelcoming / a price that would discourage guests from eating buffet. Other than this all was good in the hotel except the bed (mattress cover) and pillow filler felt synthetic and uncomfortable. Sheets quality was fine. Pool tables need to be re covered. All staff were friendly and helpful.

    3 night trip, Dec 20, 2018

    Verified Expedia guest review

  • 2,0.Poor

    BEWARE...BAIT & SWITCH. I booked a double lux room, which promised a deep soaking tub and mountain views. I also picked this hotel because of the spa. AFTER I paid the nonrefundable payment, I got a message saying that the spa is not open on the days we are there, and that it's also a 15 euro/ person fee. When we arrived, there was NO tub, NO view, and the room was much smaller than what I booked. I explained this to the front desk and showed the screenshots from the booking. She told me to wait 20 minutes to change to a different room. After 40 minutes (it's now well past 10pm, and we're exhausted), we were sent to a different room that was basically the exact same as the first- no tub, no view, but maybe slightly bigger. We will definitely NOT be returning.

    1 night trip, Oct 7, 2018

    Verified Expedia guest review

  • 8,0.Very good

    Completo de servicios y buena atención.

    Hotel con todo lo necesario para pasar unos dias de relax en una zona tranquila de Andorra y con todos los servicios en le propio hotel. Personal muy atento.

    Albert, 3 night trip, Sep 9, 2020

    Verified Hotels.com guest review

See all 48 reviews