Destination

Guests
All properties in Auckland, Auckland Region, New Zealand

Heritage Auckland

Luxury hotel with outdoor pool, near Sky Tower

  • Free WiFi
From
ZAR 2,199
  • Rooftop Pool
  • Rooftop Pool
  • Rooftop Pool
  • Indoor Pool
  • Rooftop Pool
1 / 49Rooftop Pool
8,4.Very good.
  • Nice hotel with lovely comfy beds. Room was large and had a great view. Shower was good.…

    Feb 18, 2021

  • The suite was very spacious and well appointed. Our one criticism of the suite itself…

    Feb 18, 2021

See all 734 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Protective clothing is available to guests
  • Masks are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Convenient
Dining options
Safe
Shopping
  • Parking available
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 185 smoke-free guestrooms
  • Daily housekeeping
  • Indoor pool and outdoor pool
  • Rooftop terrace
  • Health club
  • Valet parking

For families

  • Free cribs/infant beds
  • In-room childcare (surcharge)
  • Babysitting or childcare (surcharge)
  • Rollaway/extra beds (surcharge)
  • Refrigerator
  • Connecting/adjoining rooms available

What’s around

  • In Auckland Central Business District
  • Sky Tower - 3 min walk
  • Viaduct Harbour - 8 min walk
  • Princes Wharf - 9 min walk
  • Auckland Ferry Terminal - 9 min walk
  • University of Auckland - 13 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Superior Room
  • Deluxe Suite
  • 1 Bedroom Executive Suite
  • Deluxe Suite (Family)
  • Tower Superior
  • Tower Deluxe Suite
  • Tower Executive Suite
  • Hotel Room
  • Tower Two Bedroom Suite

Location

  • In Auckland Central Business District
  • Sky Tower - 3 min walk
  • Viaduct Harbour - 8 min walk

What’s around

Landmarks

  • In Auckland Central Business District
  • Sky Tower - 3 min walk
  • Viaduct Harbour - 8 min walk
  • Princes Wharf - 9 min walk
  • Auckland Ferry Terminal - 9 min walk
  • University of Auckland - 13 min walk
  • SkyCity Casino - 2 min walk
  • Queen Street Shopping District - 5 min walk
  • Aotea Centre - 8 min walk
  • Britomart Transport Centre - 9 min walk
  • Spark Arena - 21 min walk

Getting around

  • Auckland Intl. Airport (AKL) - 28 min drive
  • Auckland Britomart Station - 10 min walk
  • Auckland Remuera Station - 5 min drive
  • Auckland Kingsland Station - 5 min drive

At a glance

Hotel size

  • This hotel has 185 rooms
  • This hotel is arranged over 7 floors

Arriving/leaving

  • Check-in time 2 PM-5:30 AM
  • Check-out time is 10 AM

Restrictions related to your trip

  • New Zealand may have travel restrictions in place, including self-quarantine, due to COVID-19.

Special check-in instructions

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding
  • Babysitting/childcare*

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms (5-device limit)

Parking

  • Onsite valet parking (NZD 45 per day; includes in/out privileges)
  • Wheelchair-accessible parking on site
  • Onsite parking limited
  • Height restrictions apply for onsite parking

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?

  • In-room childcare (surcharge)

Things to do

  • Indoor pool
  • Outdoor pool
  • Health club
  • Outdoor tennis court
  • Spa tub
  • Sauna
  • Golfing nearby
  • Surfing/boogie boarding nearby
  • Water skiing nearby
  • Windsurfing nearby
  • Pool sun loungers
  • Pool umbrellas

Working away

  • 24-hour business center
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 2
  • Year Built - 1999
  • Elevator
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Terrace
  • Television in common areas

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Grab bar - near toilet

Languages Spoken

  • English
  • French

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Turndown service

Things to enjoy

  • In-room massage available

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer

Be entertained

  • Flat-screen TV
  • Satellite TV channels

Stay connected

  • Desk
  • Free newspaper
  • Free WiFi

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Recreation

On Site

  • Health club
  • Outdoor tennis court
  • Sauna
  • Spa tub

Nearby

  • Golfing nearby
  • Surfing/boogie boarding nearby
  • Water skiing nearby
  • Windsurfing nearby

Awards and affiliations

Green / Sustainable Property
This property participates in Qualmark, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Small print

Also known as

  • Auckland Heritage
  • Heritage Auckland Hotel Auckland
  • Heritage Auckland
  • Heritage Hotel Auckland
  • Auckland Heritage Hotel
  • Heritage Auckland Hotel Auckland Central
  • Heritage Auckland New Zealand
  • Heritage Auckland Hotel
  • Heritage Auckland Hotel
  • Heritage Auckland Auckland

Optional extras

Credit card charges are subject to an extra charge of 1.5 percent

Valet parking costs NZD 45 per day with in/out privileges

Rollaway beds are available for NZD 55.0 per night

Babysitting/childcare is available for an extra charge

Policies

WiFi is limited to 2 GB per guestroom, per day. A surcharge applies for additional usage.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Parking height restrictions apply.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a security system on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards, and cash.

Mandatory fees

Cash deposit: NZD 200 per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Heritage Auckland does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer and social distancing measures are in place. Please note that this information has been provided by our partners.
  • Yes. Valet parking costs NZD 45 per day. Parking spots may be limited.
  • Yes, there's an indoor pool and an outdoor pool.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 2 PM - 5:30 AM. Check-out time is 10 AM. Contactless check-out is available.
  • Yes. Nearby restaurants include Revive (3-min walk), Federal Delicatessen (3-min walk), and Cafe Midnight Express (3-min walk).
  • No, this hotel doesn't have a casino, but SkyCity Casino (2-min walk) is nearby.
  • Practice your swing on the tennis courts. Relax in the spa tub and take invigorating swims in the indoor and outdoor pools. Heritage Auckland also has a sauna and a health club.
8,4.Very good.
  • 10,0.Exceptional

    Great stay and the pool was amazing

    Mark, 1 night trip, Feb 12, 2021

    Verified Hotels.com guest review

  • 10,0.Exceptional

    Great stay, rooftop pool and tennis court :))))

    Great stay, initial cold reception but that changed (perhaps due to casual attire, wasn't dealt with seriously??), attitude soon changed and room upgrade was awarded due to Hotels.com status. Great room, nice view, spacious, extremely comfortable bed, rooftop pool was clean and well managed, no bar open though? Used the tennis court was awesome!

    Joel, 2 night business trip, Feb 6, 2021

    Verified Hotels.com guest review

  • 2,0.Poor

    Don't do it!

    I thought I would try another hotel as we always stay at the Cordis - never again! We show up, no one at reception told due to covid we have to walk all the way round to the other reception that was fine, a valet guy came to take our car he was rude, went to the room and they we're old, run down and smelt odd. Towels took an hour to arrive for the pool. In general they have no staff, their rude & look over run. The place needs a good upgrade.

    Bradley, 2 night family trip, Feb 5, 2021

    Verified Hotels.com guest review

  • 6,0.Good

    Disappointing with long waiting times

    The queue for valet parking was backed up down Hobson Street and had to wait over half an hour. Check-in also took way too long and it was a very long walk to the towers. Room was lovely with a great view of harbour bridge. Not enough staff on, but the staff were very friendly.

    1 night trip with friends, Dec 30, 2020

    Verified Hotels.com guest review

  • 8,0.Very good

    Disappointing

    Hotel is very run down, not the 4.5 star they claim, outdoor pool that was meant to be heated was very cold...spa pool jets didnt work either..... sky tv didnt work properly in the room on either tv in room. When i contacted desk they said it it was a sky issue.... dryer in room also didnt work... when you pay over $600 for 2 night's... you would expect more

    brent, 2 night family trip, Dec 26, 2020

    Verified Hotels.com guest review

  • 6,0.Good

    Ok

    Heated pool was cold. Lift to pool wouldn't work. No reception on tower side. Overall stay just felt flat

    1 night trip, Dec 11, 2020

    Verified Hotels.com guest review

  • 8,0.Very good

    is perfect for a stay in cbd , old school tap showers with seperate holdcold tap , needs few charging station or ports for easy charging in room ..otherwise location, facilities are good

    Abbas, 1 night romance trip, Nov 27, 2020

    Verified Expedia guest review

  • 4,0.Fair

    Hotel is tired, there was nothing “delux” about the deluxe suite. Damage to walls, everything is old and needs a revamp, service at checkin was poor. Wouldn’t go back.

    1 night trip, Nov 27, 2020

    Verified Wotif guest review

  • 8,0.Very good

    Great roof top pool and amazing views. Some rooms don't have the best view.

    Jason, 1 night romance trip, Nov 19, 2020

    Verified Lastminute guest review

  • 4,0.Fair

    Terrible overpriced property. The hotel is dated the room we had was dirty smelt like smoke and there was no view

    Keith, 2 night romance trip, Nov 19, 2020

    Verified Expedia guest review

See all 734 reviews