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All properties in Queenstown, Otago, New Zealand
1 room, 2 adults

Heritage Queenstown

4,5-starOfficial New Zealand Rating provided by Qualmark®
Great for familiesThis property has good facilities for families.
91 Fernhill Road, Queenstown, 9197, New Zealand

Mountain hotel with outdoor pool, near Lake Wakatipu
  • Free WiFi and free parking
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
Service
Fantastic service
Room
Great room
Location
Great location
Beach
Beach is not so nice

Heritage Queenstown

from ZAR 2,048
  • Deluxe Room
  • Studio Suite
  • Deluxe Room, Lake View
  • Suite, 2 Bedrooms
  • Suite, 2 Bedrooms, Lake View
  • Studio Suite, Lake View
  • Family Room
  • Executive Deluxe Room

What’s around Heritage Queenstown

Landmarks

  • Heart of Queenstown
  • Lake Wakatipu - 11 min walk
  • Skyline Gondola - 26 min walk
  • Queenstown Gardens - 27 min walk
  • Steamer Wharf - 17 min walk
  • SKYCITY Wharf Casino - 17 min walk
  • Creative Queenstown Arts & Crafts Market - 19 min walk
  • TSS Earnslaw Steamship - 19 min walk

Getting around

  • Queenstown (ZQN-Queenstown Intl.) - 20 min drive

At a glance

Key facts

Hotel size

  • This hotel has 175 rooms
  • This hotel is arranged over 4 floors

Check-in and check-out

  • 24-hour check-in
  • Check-out time is 10 AM
  • Express check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free self parking

Payment types at the property

  • Cash
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Buffet breakfast on weekends (surcharge)
  • Restaurant
  • 24-hour room service
  • Barbecue grills
Things to do
  • Bicycle rentals on site
  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Parasailing nearby
  • Rafting nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Segway rental/tour nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Downhill skiing nearby
  • Skydiving nearby
  • Snowboarding nearby
Working away
  • 24-hour business center
  • Meeting rooms
  • Conference space size (feet) - 3079
  • Conference space size (meters) - 286
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 4
  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Terrace
  • Library
  • Television in common areas
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
Languages Spoken
  • English
  • French
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
Things to enjoy
  • In-room massage available
Freshen up
  • Free toiletries
  • Hair dryer
Be entertained
  • 49-inch LCD TV
  • Premium TV channels
Stay connected
  • Free newspaper
  • Free WiFi
Food and drink
  • Refrigerator
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Mackenzies Restaurant - This restaurant serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Recreation

On Site

  • Health club
  • Sauna
  • Spa tub
  • Bicycle rentals on site

Nearby

  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Parasailing nearby
  • Rafting nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Segway rental/tour nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Downhill skiing nearby
  • Skydiving nearby
  • Snowboarding nearby

Awards and affiliations

Green / Sustainable Property
This property participates in Qualmark, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Heritage Queenstown’s small print

Also known as

  • Heritage Hotel Queenstown
  • Heritage Queenstown Hotel
  • Heritage Queenstown Queenstown
  • Heritage Queenstown Hotel Queenstown
  • Heritage Queenstown
  • Queenstown Heritage
  • Heritage Queenstown Hotel Queenstown
  • Queenstown Heritage Hotel
  • Heritage Queenstown Hotel

Policies

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

Deposit: NZD 50 per night

Optional extras

Credit card charges are subject to an extra charge of 1.5 percent

Buffet breakfast is offered for an extra charge of NZD 31 for adults and NZD 15.5 for children (approximately)

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Recent reviews

Fabulous 8,6 From 908 reviews

Exceptional 10,0
7.5/10 for me
Queenstown is a must for all experience and view seekers. The heritage is a little more basic than the photos make out, especially the bar and restaurant area. It has nice views of the lake but be mindful you have a decent walk up the steep hill for that. Staff were super nice and the breakfast was pretty decent.
Stuart, au1 night family trip
Exceptional 10,0
Everything was great, but there was a leak from the shower so it kept leaking on the bathroom floor
nz2 night trip
Exceptional 10,0
Great views
Great location and views. Nice large rooms with comfortable beds. Service from all staff was excellent. Would stay here again
Stephen, au3 night trip
Exceptional 10,0
Staff were excellent and couldn’t do enough to help us Was a short 10minute walk to heart of town and the views were sensational Would definitely stay there again
Geoff, au4 night trip
Good 6,0
The hotel is a bit far to walk to Queenstown city centre. Also, the hotel has a dated feel, like back in the 70s.
nz1 night trip

Heritage Queenstown

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