Found a better price?
Let us know and we’ll match it.More infoOpens in a new window
4-star hotel with 1 restaurants, connected to a rail/subway station, near Terme Excelsior
Mixed feelings. Some staff very friendly and helpful... other NOT AT ALL!!!
Jul 14, 2016
Really nice. Great location
Nov 28, 2017
This property advises that it adheres to Safe Hospitality National Protocol (Italy) cleaning and disinfection practices.
Remember, collect 10 stamps, get 1 reward* night
You'll be asked to pay the following charges by the property at check-in or check-out:
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Personal protective equipment, including masks and gloves, will be available to guests.
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.
Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.
Each guestroom is kept vacant for a minimum of 24 hours between bookings.
This property affirms that it follows the cleaning and disinfection practices of Safe Hospitality National Protocol (Italy).
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards. Cash is not accepted.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cash transactions at this property cannot exceed EUR 1999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation.
This hotel will place an authorization for 100% of the amount for any bookings where payment for the stay will be made on site instead of at the time of booking.
*See fees & policies for additional details or extra charges
Zuly, 1 night family trip, Jun 2, 2019
Verified Hotels.com guest review
The hotel is perfectly situated. However, it needs major renovations and a good cleaning. The carpects in the hallways are old and dirty. The rooms are very dusty. the curtains and light fictures are covered in dust. My husband and were all stuffed up. The breakfast buffet is full of sweets, does not cater to people who eat healthy. I asked for stewed prunes and they did not have any. This hotel was very disapointing.
angie, 10 night trip, Sep 23, 2017
Verified Expedia guest review
If you are looking for a friendly hotel with helpful staff this is not the place for you. The staff seem demoralised and can't be bothered. The breakfast isn't anything to look forward to either as it offers a very limited continental selecton. On the plus side the cleaning staff are efficient and the location of the hotel is good.
Patricia, Family trip, May 25, 2012
Verified Hotels.com guest review
Would rate the hotel as a 3 to 4 star. Some renovation work is in progress. Room on small side, nowhere to place cases on, kettle provided but no tea or coffee. Plumbing a bit noisy but walk in shower was excellent with good controls. Television could only get CNN and BBC world (at times). Breakfast good selection but not much variation.
Brian, Other trip, Sep 16, 2015
Verified Expedia guest review
The Grand Hotel Tettucci is indeed grand, and it is in a lovely, but hard-to-get-to location. The pedestrian area and warren of one-way streets confused our car's navigation system. We expected a room with two twin beds, as confirmed, but found a king-size bed. Quick maid service transformed the room into our required twin room. The hotel is a magnet for tour groups and we found the lack of soundproofing to be a strong negative. Our room faced the back parking lot (free!), the next-door hotel's pool (wish we had one) and trash receptacles. You could set your watch by the nightly dumping of bottles! We were promised robes; there were no robes. We were provided with a coffee pot, cups wrapped in cellophane and tied with a jaunty bow but, alas, no coffee packets, cream or sugar. The towels were abundant, but thin and not too absorbent. The hair dryer was useless. The breakfast buffet was adequate. And, why, in this Internet era, were we charged 3 euros a day for wi fi with an annoying change of user name and password every day? Come on, folks, make it free and easy to use, please.
Anne, Other trip, May 3, 2012
Verified Hotels.com guest review
the location was great new rooms but the electricity kept going off from time to time and when i spoke to the disk i got different excuses one of them was because of the window was open in the room the staff had an attitude , specially when i asked about the spa's , she pointed me to a place a little far and public , when i asked if any other private available , she said no , later i found one just in front of the hotel and it was the best one they had . breakfast was ok location over all was the greatest +ve in this place
Dr Khalifa, Other trip, Jun 14, 2012
Verified Expedia guest review
Fantastic location, lovely room , staff very friendly and will definatly stay again.
Other trip, Apr 10, 2011
Verified Hotels.com guest review
Holiday staying for 10 days/9 nights, 3 in this hotel. We have been here 3 times before and it is lovely and very good value for money
Andrew, Trip with friends, Jul 27, 2015
Verified Hotels.com guest review
We booked out of season and received very good rates. Room adequate, and breakfst good. Staff friendly. Car parking at back. I know the area very well but have never stayed in MT itself. The hotel is located in the perfect spot to walk the town and enjoy the spas, cafes, shops and parks. Also a short walk to the station can take you beyond very easily. The hotel interiors need updating, but having said that I was sorry not to see pictures/ photographs of its past, which I have heard is long and interesting. Will book again next year for same period.
Tina, Other trip, Apr 7, 2011
Verified Hotels.com guest review
It was is I expected. It was centrally located and very clean. We had great breakfast and a terrific dinner. The service was superior. I would recommend it to otheres.
Roger, Other trip, Jun 14, 2013
Verified Hotels.com guest review