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Volcano Lodge Hotel & Thermal Experience
Mountain lodge with 4 outdoor pools, near Ecotermales Fortuna
- Free full breakfast, free WiFi, and free parking
- Collect stamps
- Price Guarantee
FromZAR 3,864ZAR 2,318
Restrictions related to your trip
COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival. Check restrictions for your trip.Opens in a new window
Property renovations and closures
- This property is closed from June 30 2020 to November 26 2020 (dates subject to change).
9,4.Exceptional.1,025 verified Hotels.com guest reviews
Great room. Awesome view of Arenal.
Apr 10, 2021
Amazing resort! Beautifully kept in pristine condition!
Mar 18, 2021
Official standards
This property advises that it adheres to Safe Travels (WTTC - Global) cleaning and disinfection practices.
Enhanced health and safety measures
This property advises that enhanced cleaning and guest safety measures are currently in place.- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Property confirms they are implementing enhanced cleaning measures
- Shield between guests and staff in main contact areas
- Social distancing measures are in place
- 24 hours gap period enforced between guest stays
- Protective clothing is available to guests
- Masks are available to guests
- Gloves are available to guests
- Individually-wrapped food options are available
- Guests are provided with free hand sanitizer
Guests rated location
Safe293 positive mentions
Quiet264 positive mentions
Easy parking174 positive mentions
Dining options156 positive mentions
Convenient141 positive mentions
- Free parking
- Pool
- Free WiFi
- Airport transfer
- Non-smoking
- Air Conditioning
Property highlights
Main amenities
- 66 smoke-free guestrooms
- Daily housekeeping
- Restaurant and 2 bars/lounges
- 4 outdoor pools
- Hot springs
- Sauna
Feel at home
- Free cribs/infant beds
- Children's pool
- Playground on site
- Refrigerator
- Private bathroom
- Television
What’s around
- Ecotermales Fortuna - 27 min walk
- Ecoglide Arenal Park - 41 min walk
- Arenal Volcano National Park - 3.1 mi / 5 km
- Arenal Adventure World - 5.3 mi / 8.5 km
- La Fortuna Waterfall - 5.3 mi / 8.6 km
- Costa Rica Sky Adventures - 9.1 mi / 14.6 km
This property is closed from June 30 2020 to November 26 2020 (dates subject to change).
Book this property and collect stamps after your stay
Remember, collect 10 stamps, get 1 reward* night
Enter dates for 2 guests
- Superior Room, 2 Double Beds
- Junior Suite
- Superior Room (Thermal)
- Junior Double Room, 1 King Bed
- Superior Room, 1 King Bed (Thermal)
- Superior Room, 1 King Bed
Location
- Ecotermales Fortuna - 27 min walk
- Ecoglide Arenal Park - 41 min walk
- Arenal Volcano National Park - 3.1 mi / 5 km
What’s around
Landmarks
- Ecotermales Fortuna - 27 min walk
- Ecoglide Arenal Park - 41 min walk
- Arenal Volcano National Park - 3.1 mi / 5 km
- Arenal Adventure World - 5.3 mi / 8.5 km
- La Fortuna Waterfall - 5.3 mi / 8.6 km
- Costa Rica Sky Adventures - 9.1 mi / 14.6 km
- Butterfly Conservatory - 10.4 mi / 16.7 km
Getting around
- Juan Santamaria Intl. Airport (SJO) - 131 min drive
- La Fortuna (FON-Arenal) - 11 min drive
- Airport shuttle (surcharge)
At a glance
Size
- 66 cabins
- Arranged over 1 floor
Arriving/leaving
- Check-in time 3:00 PM-10 PM
- Check-out time is noon
Restrictions related to your trip
- COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Special check-in instructions
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Required at check-in
- Credit card required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 21
Pets
- No pets or service animals allowed
Internet
- Free WiFi and wired Internet access in public areas
- Free WiFi in rooms
Transfers
- Airport shuttle*
Parking
- Free onsite self parking
- Wheelchair-accessible parking on site
Other information
- Smoke-free property
The manager
Speaks: English, Spanish
At the property
Food and drink
- Free full breakfast daily
- 2 bars/lounges
- Restaurant
- Swim-up bar
- Room service (during limited hours)
Things to do
- Hiking/biking trails on site
- Horse riding/rental on site
- Playground on site
- Bicycle rentals nearby
- Ecotours nearby
- Kayaking nearby
- Mountain biking nearby
- Rafting nearby
- Scooter/moped rentals nearby
Services
- 24-hour front desk
- Concierge services
- Tours/ticket assistance
- Dry cleaning/laundry service
- Laundry facilities
- Free newspapers in lobby
- Luggage storage
- Porter/bellhop
Facilities
- Year Built - 1999
- Garden
- Terrace
- Television in common areas
Accessibility
- Accessible bathroom
- In-room accessibility
- Roll-in shower
- Wheelchair-accessible parking
Languages Spoken
- English
- Spanish
In the cabin
Home comforts
- Air conditioning
- Ceiling fan
- Coffee/tea maker
- Iron/ironing board (on request)
Sleep well
- Hypo-allergenic bedding available
Things to enjoy
- Patio
Freshen up
- Private bathroom
- Shower only
- Hair dryer
Be entertained
- 32-inch LCD TV
- Digital TV channels
Stay connected
- Desk
- Free WiFi
- Phone
Food and drink
- Refrigerator
More
- Daily housekeeping
- In-room safe
Special features
Spa
Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include deep-tissue massages, Swedish massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology.
Dining
Restaurante Sura - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Arenal Lobby Bar - This bar serves lunch and dinner. Happy hour is offered.
Arenal Lobby Bar - This bar serves lunch and dinner. Happy hour is offered.
Recreation
On Site
- Sauna
- Hiking/biking trails on site
- Horse riding/rental on site
- Playground on site
Nearby
- Bicycle rentals nearby
- Ecotours nearby
- Kayaking nearby
- Mountain biking nearby
- Rafting nearby
- Scooter/moped rentals nearby
Small print
Also known as
- Volcano Lodge & Springs
- Volcano Thermal Experience
- Volcano & Thermal Experience
- Volcano Lodge Hotel & Thermal Experience Lodge
- Volcano Lodge Hotel & Thermal Experience La Fortuna
- Volcano Lodge Hotel & Thermal Experience Lodge La Fortuna
- Volcano Lodge & Springs Fortuna
- Volcano Springs
- Volcano Springs Fortuna
- Volcano Lodge Springs La Fortuna
- Volcano Lodge Hotel Thermal Experience La Fortuna
- Volcano Springs La Fortuna
- Volcano Lodge Hotel Thermal Experience
- Volcano Thermal Experience La Fortuna
Optional extras
Airport shuttle service is offered for an extra charge
Policies
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Personal protective equipment, including masks and gloves, will be available to guests.
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.
Individually-wrapped food options are available through room service.
Each guestroom is kept vacant for a minimum of 24 hours between bookings.
This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards, and cash.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Mandatory fees
Deposit: USD 100 per stay
We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.
FAQs
- Yes, Volcano Lodge Hotel & Thermal Experience does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
- This property is closed from June 30 2020 to November 26 2020 (dates subject to change).
- This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
- Yes, there's free self parking.
- Yes, there are 4 outdoor pools and a children's pool.
- Sorry, pets and service animals aren't allowed.
- You can check in from 3:00 PM - 10 PM. Check-out time is noon.
- Yes, there's an onsite restaurant, Restaurante Sura. Nearby restaurants include Altamira (9-min walk), Benedictus (13-min walk), and Restaurante Mi Casa (3 mi).
- Yes, an airport shuttle is available.
- Have fun with onsite activities like horseback riding and hiking. Additional recreation onsite includes hot springs. Enjoy a swim in one of the 4 outdoor swimming pools or use the lodge's other amenities, which include 2 bars and a sauna. Volcano Lodge Hotel & Thermal Experience also has a garden.
9,4.Exceptional.1,025 verified Hotels.com guest reviews
- 10,0.Exceptional
I would stay here again
Very nice stay. Room was clean and private jacuzzi was very nice. Pool and thermal pool areas were clean and well cared for. Restaurant was also clean with a good menu (try the ceviche) staff was friendly and eager to be helpful. Breakfast buffet had decent selection. The only drawback was only one TV channel in English (yes, I know it’s Costa Rica where Spanish is the primary language). When we were in the room for the evening it would have been nice to have one or two additional channels, aside from the news.
Nina, 3 night trip, Mar 10, 2021
Verified Hotels.com guest review
- 8,0.Very good
Campy but fun
The volcano lodge was very nice, if a bit campy. Had a cheesey feel that was also kind of fun. The service was consistently excellent and breakfast was fantastic. The hot springs were nice, as was the pool. The room was very basic and neighbors were a bit loud one night. There was a heavy security presence- guys pacing the perimeter the whole time. Seemed strange but helped us feel safe. One night security called us to tell us we had left our car window open- we were grateful they noticed and let us know! This might have been a pandemic thing but most of the other guests were Costa Rican which was a nice experience.
Michael, 3 night family trip, Mar 6, 2021
Verified Hotels.com guest review
- 10,0.Exceptional
Garden of Eden
The landscaping on the grounds were beautiful, like the Garden of Eden.
BRAD, 2 night trip, Mar 3, 2021
Verified Hotels.com guest review
- 4,0.Fair
No to Vocano lodge. Monoa is better.
We booked a room with a king size bed but when we checked in just a couple hours after booking, they said they had no kings available. The food atthe breakfast wa horible. The pancakes were like hockey pucks and the potatoes were like soup. The eggs had obviously sat in the warmer for hours. It is included with the room or its $10 if you go before check in...its not worth it. The rooms were clean but over priced. Compared to the room we had in La Fortuna the night before. Casa del Rio.
Randy, 1 night trip, Mar 3, 2021
Verified Hotels.com guest review
- 10,0.Exceptional
Great experience in La Fortuna
Beautiful views of the Volcano from the restaurant and thermal springs. Food, is surprisingly great - with wonderful presentation. Room with private hot spring in the back was amazing! Rooms are a little outdated, that would be my only negative comment. Service and attention was exceptional - super friendly staff.
Jonathan, 2 night trip with friends, Feb 22, 2021
Verified Hotels.com guest review
- 10,0.Exceptional
micheles list
Beautiful property and friendly staff. Location was awesome and lots of extras on property. we would stay here again for sure
brian, 2 night trip, Feb 16, 2021
Verified Hotels.com guest review
- 10,0.Exceptional
Miss it already
The views, pool and thermal area were excellent and I already miss it. The property is well maintained and pictures in travel sights don’t due it justice. Ideally located to town and key parks. Highly recommend. Only negative but not a big deal is that the furniture in the rooms can be updated. I truly have a difficult time relaxing and want to be in the go but the allure of the volcano, thermals and a good happy hour definitely made me relax.
Harut, 3 night family trip, Feb 13, 2021
Verified Hotels.com guest review
- 10,0.Exceptional
Very enjoyable stay
I enjoyed that the amenities were centrally located. The breakfast buffet had something for everyone. Very pleasant and helpful staff. Would highly recommend.
Joyce, 1 night trip with friends, Feb 5, 2021
Verified Hotels.com guest review
- 10,0.Exceptional
Wonderful place to stay!
This was our second time staying at Volcano Lodge and it was as great as we remembered. There is constant maintenance happening, whether it is scrubbing the pools or caring for the amazing landscaping. We have stayed in another hotel in La Fortuna once that was run down and not as friendly of staff for the same price.
Margena, 5 night trip with friends, Feb 2, 2021
Verified Hotels.com guest review
- 10,0.Exceptional
Affordable luxury with the best thermal springs!
This was our second time at Volcano Lodge Hotel and Thermal Experience and it won't be the last time! We are two couples that do an annual friends' trip together, often to Costa Rica as it is our favorite destination/]. We LOVE the service here, the friendliness of the staff, the hot springs are amazing, and we enjoyed playing pool in the lobby each evening. The hotel grounds are a highlight with so much flora and fauna to enjoy. We stayed in a superior thermal room. While we enjoyed the public thermal areas each evening during happy hour, we loved waking up each morning super early and having coffee in our own private dipping thermal pool just outside off the back patio of our room. Breakfast each morning was basic but hearty and allowed us to start our day without having to spend extra money or leave. We have stayed at other locations in the Arenal/La Fortuna area, but we will always come back to this one. It's now like a home away from home!
Mike, 5 night trip with friends, Feb 2, 2021
Verified Hotels.com guest review