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All properties in Xiamen, Fujian, China
1 room, 2 adults

Pan Pacific Xiamen

5-starFor the benefit of our customers, we have provided a rating based on our rating system.
19 Hubin Bei Road, Xiamen, Fujian, 361012, China

Luxury hotel in Siming with 3 restaurants and spa
  • Free WiFi and free parking
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
Service
Fantastic service
WiFi
Good internet service
Bar
Bar is awesome
Breakfast
Tasty breakfast

Pan Pacific Xiamen

  • Superior Room, 1 Double Bed
  • Deluxe Double Room
  • Pacific Club, Club Room, 1 Double Bed
  • Studio Suite, 1 King Bed
  • Deluxe Twin Room
  • Pacific Club, Club Room, 2 Twin Beds
  • Superior Room, 2 Twin Beds
  • One Bedroom Serviced Suite
  • Two Bedroom Serviced Suite

What’s around Pan Pacific Xiamen

Landmarks

  • In Siming
  • Xiamen-Gulangyu Island Terminal - 2.4 mi / 3.8 km
  • Xianyue Park - 3 mi / 4.9 km
  • Hulishan Cannon Fort - 5.1 mi / 8.3 km

Getting around

  • Xiamen (XMN-Xiamen Intl.) - 12 min drive
  • Airport shuttle (surcharge)
  • Free cruise terminal shuttle

At a glance

Key facts

Hotel size

  • This hotel has 354 rooms
  • This hotel is arranged over 29 floors

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is noon
  • Express check-in/out

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Transfers

  • Airport shuttle *

  • Free cruise terminal shuttle *

Parking

  • Free self parking

Payment types at the property

* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • 24-hour room service
Things to do
  • Outdoor pool
  • Pool sun loungers
  • Fitness facilities
  • Full-service spa
  • Spa tub 1
  • Pool umbrellas
Working away
  • Business center
  • One meeting room
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built - 2009
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Terrace
Accessibility
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Low-height counters/sink
  • Grab bar - near toilet
Languages Spoken
  • Chinese
  • English
  • Japanese

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Bathrobes
  • Slippers
Sleep well
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, St. Gregory. Services include facials and body treatments.

Pan Pacific Xiamen’s small print

Also known as

  • Pan Pacific Hotel Xiamen
  • Pan Pacific Xiamen Xiamen
  • Pan Pacific Xiamen Hotel Xiamen
  • Pan Pacific Xiamen
  • Xiamen Pan Pacific
  • Pan Pacific Xiamen Hotel Xiamen
  • Sofitel Xiamen
  • Pan Pacific Xiamen Hotel
  • Xiamen Pan Pacific
  • Xiamen Sofitel
  • Pan Pacific Xiamen Hotel

Policies

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and safety measures are currently in place.

Disinfectant is used to clean the property, and guests are provided with hand sanitizer.

Personal protective equipment, including gloves, will be available to guests.

For traveler safety, social distancing measures are in place and staff at the property wear personal protective equipment.

Individually-wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Late check-out can be arranged for an extra charge (subject to availability)

Rollaway beds are available for CNY 304 per day

Buffet breakfast is offered for an extra charge of CNY 161 for adults and CNY 80.5 for children (approximately)

Airport shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Pan Pacific Xiamen

  • Is there a pool at Pan Pacific Xiamen?
    Yes, there's an outdoor pool.
  • Are pets allowed at Pan Pacific Xiamen?
    Sorry, pets aren't allowed.
  • Is parking offered at Pan Pacific Xiamen?
    Yes, there's free self parking.
  • Is airport shuttle service offered by Pan Pacific Xiamen?
    Yes, an airport shuttle is available.
  • What are the check-in and check-out times at Pan Pacific Xiamen?
    You can check in from 2 PM to midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability).
  • What is there to do near Pan Pacific Xiamen?
    Recommended spots to visit include Xiamen-Gulangyu Island Terminal (2.4 mi), Xianyue Park (3 mi), and Hulishan Cannon Fort (5.1 mi).
  • Are there restaurants at or near Pan Pacific Xiamen?
    Yes, there are 3 onsite restaurants.

Recent reviews

Fabulous 8,6 From 181 reviews

Exceptional 10,0
Pleasant surprise
We arrived very early in morning thinking to drop luggage until checkin. They suggested upgrade to suite which was ready to go to right away and it gave us Breakfast buffet, Afternoon Tea and Happy Hour with Appetizers. It was great! Very friendly and welcome. Little English but no problem
Kay, ca2 night trip
Very good 8,0
highly recommend
good location & service.
Lai Yee, hk2 night business trip
Very good 8,0
good for value. room is spacious and nice
Carina Kit Yu, gb2 night business trip
Very good 8,0
Relaxing
Service was good.we enjoyed our stay at the hotel.
Helen, ph2 night trip with friends
Exceptional 10,0
Good option for business travel to Xiamen. 1am check-in was no problem, service great throughout. Breakfast buffet was very good with both Western and local options and the Cantonese restaurant dim sum was the best food I had in China. Price was low for 5 star even in China. Only downside was lots of construction in the area right now so getting around was a bit more challenging than usual. Room was still quiet.
Eli, us7 night business trip
Exceptional 10,0
First, let's get the not so good out of the way. It is the location. Please do not get me wrong. There are eateries and small supermarkets around. However, compared to the bustling areas around the train station or Zhong Shan road, the surroundings have to pale in comparison. Nonetheless, they are not too bad. What I like about the hotel is the service staff, especially at the concierge, who are always ready to help with a smile. That does make a big difference to the stay. A special shout-out to Harry, who is very helpful, courteous and friendly. Most of the staff at the restaurant are also very approachable. Overall, the rooms are clean, quiet and well-maintained. The gym is better than most I have been too, and the food at the restaurant is above average. Recommend for families who need a washing machine, a dryer and friendly approachable staff.
YEN LI, sg6 night family trip
Very good 8,0
Excellent hotel. Excellent staff. Location not so great but ok.
Elizabeth, us3 night family trip
Good 6,0
Quick review.
Hotel is not within walking to shopping. Needed to take cab to go to shopping areas. Facilities in hotel cater to business stay. Staff at hotel are very helpful and pleasant.
Eddie Soh Kim, sg5 night family trip
Very good 8,0
Xiamen trip
Good service . Except tour recommendation.
Thomas, ca1 night trip with friends
Very good 8,0
Could have been better
Not much f&b choices around possibly due to the ongoing construction.
Leong, sg4 night trip with friends

Pan Pacific Xiamen

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