ANA Crowne Plaza Kobe, an IHG Hotel

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Pool
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Minibar, in-room safe, desk, laptop workspace
Minibar, in-room safe, desk, laptop workspace

Overview of ANA Crowne Plaza Kobe, an IHG Hotel

ANA Crowne Plaza Kobe, an IHG Hotel

5.0 star property
Luxury hotel with 7 restaurants, connected to a shopping center, near Shin-Kobe Ropeway

8,4/10 Very good

999 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Gym
  • Air conditioning
  • Refrigerator
  • Bathtub
The price is R1 550
Price available on 2022/10/25
Map
1-Chome, Kitano-cho, Chuo-ku, Kobe, Hyogo-ken, 650 0002
Main amenities
  • Daily housekeeping
  • 7 restaurants and 3 bars/lounges
  • Breakfast available
  • Fitness center
  • Sauna
  • Self parking
  • 24-hour room service
  • Coffee shop/cafe
  • 23 meeting rooms
  • 24-hour front desk
  • Air conditioning
  • Garden
For families
  • Refrigerator
  • Private bathroom
  • Premium TV channels
  • Garden
  • Daily housekeeping
  • Laundry facilities

Choose dates to view prices

About this area

What's nearby

  • In Chuo Ward
  • Meriken Park - 8 min drive
  • Kobe Harborland - 10 min drive
  • Kobe University - 14 min drive
  • Hanshin Koshien Stadium - 28 min drive
  • Arima Hot Springs - 26 min drive
  • Akashi Kaikyo Bridge - 40 min drive

Getting around

  • Kobe Airport (UKB) - 15 min drive
  • Itami Airport (ITM) - 40 min drive
  • Kansai Intl. Airport (KIX) - 69 min drive
  • Kobe Kasuganomichi Station - 16 min walk
  • Kobe Sannomiya Station - 19 min walk
  • Kobe Nada Station - 29 min walk
  • Shinkobe Station - 4 min walk
  • Sannomiya Hanadokeimae Station - 20 min walk
  • Kasuganomichi Station - 24 min walk

About this property

ANA Crowne Plaza Kobe, an IHG Hotel

5-star luxury hotel in the heart of Chuo Ward
Take advantage of shopping on site, a coffee shop/cafe, and a garden at ANA Crowne Plaza Kobe, an IHG Hotel. For some rest and relaxation, visit the sauna. Be sure to enjoy a meal at any of the 7 onsite restaurants, which feature Italian cuisine and more. In addition to dry cleaning/laundry services and 3 bars, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Buffet breakfast (surcharge), self parking (surcharge), and a gift shop
  • A porter/bellhop, concierge services, and multilingual staff
  • Luggage storage, 23 meeting rooms, and a banquet hall
  • Guest reviews give good marks for the breakfast, helpful staff, and proximity to public transit
Room features
All 592 rooms have comforts such as 24-hour room service and pillow menus, in addition to perks like laptop-friendly workspaces and air conditioning. Guests reviews speak well of the spacious rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with bidets and shower/tub combinations
  • LCD TVs with premium channels
  • Refrigerators, coffee/tea makers, and daily housekeeping

Languages

Chinese (Mandarin), English, Japanese, Korean

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
This information is provided by our partners.

At a glance

Hotel size

  • 592 rooms
  • Arranged over 37 floors

Arriving/Leaving

  • Check-in time from 3 PM - anytime
  • Early check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (JPY 1500 per night)
  • Wheelchair-accessible parking on site

Other information

  • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 7 restaurants
  • 3 bars/lounges
  • Coffee shop
  • 24-hour room service

What to do

  • Shopping
  • Hiking/biking trails nearby

Working away

  • 23 meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Fitness center
  • Sauna

Accessibility

  • Elevator
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Wheelchairs available on site
  • Wheelchair-width doorways

Languages

  • Chinese (Mandarin)
  • English
  • Japanese
  • Korean

Room amenities

Be entertained

  • LCD television
  • Premium satellite channels
  • Pay movies

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Slippers

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

レストラン&バー Level 36 - This restaurant specializes in Italian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
中国レストラン 蘇州 - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.
日本料理 神戸なだ万 - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.
鉄板焼 北野 - This restaurant serves lunch and dinner. Open daily.
カジュアルダイニング ザ・テラス - This restaurant serves breakfast, lunch, and dinner. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of JPY 3000 for adults and JPY 1500 for children (approximately)
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Children & extra beds

  • Rollaway beds are available for JPY 2000.0 per day

Parking

  • Self parking costs JPY 1500 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Noise-free guestrooms cannot be guaranteed.

Guests can rest easy knowing there's a smoke detector on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Also known as

ANA Crowne Plaza Kobe
ANA Kobe
Crowne Plaza ANA Hotel Kobe
Crowne Plaza ANA Kobe
Crowne Plaza Kobe
Kobe ANA Crowne Plaza
Kobe Crowne Plaza
Ana Crowne Plaza Kobe Hotel Kobe
Crowne Plaza ANA Kobe Hotel

Frequently asked questions

Does ANA Crowne Plaza Kobe, an IHG Hotel offer free cancellation for a full refund?
Yes, ANA Crowne Plaza Kobe, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at ANA Crowne Plaza Kobe, an IHG Hotel?
As of 29 September 2022, prices found for a 1-night stay for 2 adults at ANA Crowne Plaza Kobe, an IHG Hotel on 25 October 2022 start from R1 550, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at ANA Crowne Plaza Kobe, an IHG Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at ANA Crowne Plaza Kobe, an IHG Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at ANA Crowne Plaza Kobe, an IHG Hotel?
Yes. Self parking costs JPY 1500 per night.
What are the check-in and check-out times at ANA Crowne Plaza Kobe, an IHG Hotel?
You can check in from 3 PM - anytime. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
What is there to do at ANA Crowne Plaza Kobe, an IHG Hotel and nearby?
Have fun with nearby activities like hiking and mountain climbing. Enjoy amenities like 3 bars, a sauna, and a fitness center. ANA Crowne Plaza Kobe, an IHG Hotel also has a garden.
Are there restaurants at or near ANA Crowne Plaza Kobe, an IHG Hotel?
Yes, there are 7 onsite restaurants, featuring Italian cuisine. Nearby restaurants include Wakkoqu @ Shin-Kobe (4-min walk), Yoshinoya (4-min walk), and NAILEY'S GRILL (7-min walk).
What's the area around ANA Crowne Plaza Kobe, an IHG Hotel like?
ANA Crowne Plaza Kobe, an IHG Hotel is a short 4-minute walk from Shinkobe Station and 6 minutes' walk from Takenaka Carpentry Tools Museum. Travelers say this hotel is in a good location.

Overall score and ratings

8,4

Very good

8,5/10

Cleanliness

8,6/10

Staff & service

7,8/10

Amenities

8,0/10

Property conditions & facilities

8,5/10

Eco-friendliness

10/10 Exceptional

Thank you.
Excellent staff. Excellent food.
Jae, 5-night business trip
Verified Hotels.com guest review

10/10 Exceptional

1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Ramon, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Setsuko, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

We stayed 6 nights and was very comfortable and easy to access to Sannomiya by subway for one stop.
Akiko, 6-night family trip
Verified Expedia guest review

10/10 Exceptional

.
Denise, 1-night trip
Verified Expedia guest review

6/10 Good

This property is in a great location just steps from the Shin-Kobe station, the ropeway to the herb garden, and a short walk to the Kitano area. However, the hotel is worn looking. The carpet in the hallway of our floor and in our room had large stains. Breakfast was mediocre and staff was slow to refill empty dishes on the buffet. I think what impacted my stay most negatively is that I always felt like I was less valued as a guest. For example, when I was seated for breakfast the first morning, I was seated in a windowless overflow room with another family even though the main dining room was not full. I felt like I was being hidden from sight. I was given a room directly across from the elevator. Although those seem like small things, those decisions on behalf of the staff set a mood that that clouded my experience.
Nancy, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Nunobiki falls, garden right there. Mountains on one side big city on the other. ;-)
David, 1-night trip
Verified Expedia guest review

8/10 Very good

CHIRAG, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Extremely clean, quiet, and comfortable. Great location. Breakfast was also very good.
Cynthia, 2-night family trip
Verified Expedia guest review