Grand Hotel Europa

Photo gallery for Grand Hotel Europa

Primary image
Family Room | Premium bedding, down comforters, in-room safe, individually decorated
Triple Room | Premium bedding, down comforters, in-room safe, individually decorated
Triple Room | Premium bedding, down comforters, in-room safe, individually decorated
Double Room Single Use | Premium bedding, down comforters, in-room safe, individually decorated

Overview of Grand Hotel Europa

Grand Hotel Europa

3.0 star property
Family-friendly hotel with restaurant, near Port of Naples

7,8/10 Good

979 verified Hotels.com guest reviews

Property highlights

  • Free WiFi
  • Pet-friendly
  • Non-smoking
  • Air conditioning
  • Bathtub
  • Connecting rooms available
Map
Corso Meridionale 14, Naples, NA, 80143
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Room service
  • Coffee shop/cafe
  • Conference center
  • Business center
  • 4 meeting rooms
  • 24-hour front desk
  • Coffee/tea in a common area
  • Library
  • Computer station
For families
  • Children stay free
  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Daily housekeeping

Choose dates to view prices

About this area

What's nearby

  • In Naples City Centre
  • Port of Naples - 30 min walk
  • Molo Beverello Port - 36 min walk
  • Piazza del Plebiscito - 43 min walk
  • Naples National Archaeological Museum - 10 min drive
  • Galleria Umberto - 14 min drive
  • Via Toledo - 4 min drive
  • Castel Nuovo - 5 min drive
  • Castel dell'Ovo - 6 min drive
  • Lungomare Caracciolo - 20 min drive
  • Herculaneum - 24 min drive

Getting around

  • Naples Intl. Airport (NAP) - 5 min drive
  • Naples (INP-Naples Central Rail Station) - 3 min walk
  • Naples Central Station - 5 min walk
  • Naples San Giovanni Barra Station - 5 min drive
  • Piazza Garibaldi Station - 4 min walk
  • Porta Nolana Station - 12 min walk
  • Business District Station - 15 min walk

About this property

Grand Hotel Europa

3-star family-friendly hotel in the heart of Naples City Centre
At Grand Hotel Europa, you can look forward to a coffee shop/cafe, a library, and a bar. The onsite restaurant, La Falena, features Italian cuisine and light fare. Stay connected with free in-room WiFi, and guests can find other amenities such as a business center.
You'll also enjoy the following perks during your stay:
  • Continental breakfast (surcharge), concierge services, and 4 meeting rooms
  • A water dispenser, a porter/bellhop, and an elevator
  • A 24-hour front desk, a TV in the lobby, and a vending machine
  • Guest reviews say good things about the breakfast and helpful staff
Room features
All guestrooms at Grand Hotel Europa feature thoughtful touches such as premium bedding and air conditioning, as well as amenities like free WiFi and safes.
More amenities include:
  • Down comforters, rollaway/extra beds (surcharge), and free cribs/infant beds
  • Bathrooms with tubs or showers and bidets
  • 32-inch flat-screen TVs with digital channels
  • Daily housekeeping, desks, and phones

Languages

English, French, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
Individually-wrapped food options available for breakfast, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 89 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 2:00 PM - midnight
  • Express check-in/out
  • Minimum check-in age - 18
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (3 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets stay free (up to 22 lbs)
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No onsite parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 7 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Shared refrigerator
  • Room service (limited hours)
  • Snack bar/deli
  • Water dispenser

Traveling with children

  • Children stay free
  • Children's menu

Working away

  • Business center
  • 4 meeting rooms
  • Computer station
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 1900
  • Safe-deposit box at front desk
  • Library
  • Television in common areas
  • Communal living room

Accessibility

  • Wheelchair accessible
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Raised toilet seat
  • Low-height counter/sink
  • Grab bar near toilet
  • Bathroom emergency pull cord

Languages

  • English
  • French
  • Italian
  • Spanish

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Digital TV channels

Home comfort

  • Air conditioning (climate-controlled)

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Individually decorated

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Bidet
  • Soap and shampoo
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

La Falena - This restaurant specializes in Italian cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 3.00 per person, per night. This tax does not apply to children under 14 years of age.

Optional extras

  • Continental breakfast is offered for an extra charge of EUR 12 for adults and EUR 12 for children (approximately)
  • Late check-out can be arranged for an extra charge of EUR 35.00 (subject to availability)

Children & extra beds

  • Rollaway beds are available for EUR 10.0 per night
  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a smoke detector on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and cash.

Cash transactions at this property cannot exceed EUR 1999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

Europa Grand
Europa Grand Hotel
Grand Europa Hotel
Grand Europa Naples
Grand Hotel Europa Naples
Hotel Grand Europa
Grand Hotel Europa Hotel
Grand Hotel Europa Naples
Grand Hotel Europa Hotel Naples

Frequently asked questions

Does Grand Hotel Europa offer free cancellation for a full refund?
Yes, Grand Hotel Europa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Grand Hotel Europa?
As of 01 October 2022, prices found for a 1-night stay for 2 adults at Grand Hotel Europa on 09 October 2022 start from R1 484, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Grand Hotel Europa?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Grand Hotel Europa?
Yes, pets stay free, with a maximum weight of 22 lbs per pet. Food and water bowls are available.
Is parking offered on site at Grand Hotel Europa?
Sorry, there's no onsite parking at Grand Hotel Europa.
What are the check-in and check-out times at Grand Hotel Europa?
You can check in from 2:00 PM - midnight. Check-out time is 11 AM. Late check-out is available for a charge of EUR 35.00 (subject to availability). Express check-in and check-out and contactless check-out are available.
Are there restaurants at or near Grand Hotel Europa?
Yes, La Falena offers Italian cuisine. Nearby restaurants include Da Pellone (4-min walk), Lucignolo Bellapizza (5-min walk), and Ferrieri (5-min walk).
What's the area around Grand Hotel Europa like?
Grand Hotel Europa is in Naples City Centre, a short 5-minute drive from Naples Intl. Airport (NAP) and 8 minutes' walk from Piazza Giuseppe Garibaldi.

Overall score and ratings

7,8

Good

8,1/10

Cleanliness

8,2/10

Staff & service

7,6/10

Amenities

7,5/10

Property conditions & facilities

7,1/10

Eco-friendliness

10/10 Exceptional

Gerald, 1-night trip
Verified Hotels.com guest review

8/10 Very good

akio, 1-night trip
Verified Hotels.com guest review

8/10 Very good

The staff was very gentle
Anneke, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Very cute and comfortable room. The mural of Native Americans reflects a stereotype that we Americans are careful about.
Susan, 1-night trip with friends
Verified Expedia guest review

8/10 Very good

DONT Book through Hotels.com
I have stayed at this hotel in 2019 and 2022 on this visit so it came as a surprise when I was given the same room. I accepted it in 2019 but not this time. The room was for staff and was at the back of the second floor. The bed was not even on the same floor as it was on a mezzanin floor. The room had not been decorated or changed in any way over the 3 years as I have photo's to show. I complained and was moved back to the main hotel. Do NOT book this hotel through Hotels.com as this was the reason I was trearted so badly on both occasions.
paul, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Not very clean and toilet flushes poorly
Mike, 3-night family trip
Verified Expedia guest review

6/10 Good

It was ok
Super small room, area not very safe at night
1-night trip
Verified Hotels.com guest review

6/10 Good

Guy, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

Hans-Joachim, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Affordable Not family friendly
Aime, 2-night trip
Verified Expedia guest review