Hotel JAL City Nagano

Photo gallery for Hotel JAL City Nagano

Primary image
Balcony
Balcony
Desk, free WiFi, bed sheets
Desk, free WiFi, bed sheets

Overview of Hotel JAL City Nagano

Hotel JAL City Nagano

3.0 star property
3-star hotel with restaurant, near Zenko-ji Temple

8,2/10 Very good

536 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Non-smoking
  • Air conditioning
  • Refrigerator
  • Bathtub
Map
1221, Toigosho-machi, Nagano, Nagano-ken, 380-0834
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Valet parking
  • Self parking
  • Business center
  • 24-hour front desk
  • Air conditioning
  • Front desk safe
  • Laundry service
  • Self-serve laundry
  • Meeting room
For families
  • Refrigerator
  • Private bathroom
  • Daily housekeeping
  • Laundry facilities
  • Elevator
  • LCD TV
Cleaning & safety
  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

Getting around

  • Nagano (QNG) - 8 min walk
  • Zenkojishita Station - 17 min walk
  • Chikuma Obasute Station - 21 min drive
  • Nagano Station - 7 min walk

About this property

Hotel JAL City Nagano

Located near a train station, Hotel JAL City Nagano is a great choice for a stay in Nagano. You can grab a bite to eat at the restaurant or wind down at the end of the day with a drink from the bar/lounge. The helpful staff and WiFi get good marks from fellow travelers. The property is just a short walk to public transportation: Nagano Station is 7 minutes away.

Languages

English, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 242 rooms
  • Arranged over 16 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - 5:30 AM
  • Minimum check-in age - 18
  • Check-out time is 10:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Onsite self parking (JPY 1000 per night)
  • Onsite valet parking (JPY 1000 per night)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–9:30 AM
  • Restaurant
  • Bar/lounge

Working away

  • Business center
  • Meeting room

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Built in 2005
  • Safe-deposit box at front desk

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • Wheelchair-accessible path to elevator
  • Stair-free path to entrance

Languages

  • English
  • Japanese

Room amenities

Be entertained

  • LCD television
  • Satellite TV channels
  • Pay movies

Home comfort

  • Air conditioning
  • Slippers

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Electronic bidet
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Refrigerator

More

  • Daily housekeeping

Special features

Dining

スカイレストラン白馬 - Onsite buffet restaurant. Reservations are required.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of JPY 1600 per person (approximately)

Renovations and closures

The following facilities or services will be unavailable from October 25 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)

Parking

  • Self parking costs JPY 1000 per night
  • Valet parking costs JPY 1000 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

This property accepts credit cards and cash.

Also known as

Hotel Jal City Nagano
Jal City Nagano

Frequently asked questions

Overall score and ratings

8,2

Very good

8,4/10

Cleanliness

8,1/10

Staff & service

8,4/10

Amenities

7,9/10

Property conditions & facilities

8,3/10

Eco-friendliness

10/10 Exceptional

長野観光の拠点として立地も良く、ゆったり過ごすことができました。
HOU, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Graham, 1-night trip
Verified Hotels.com guest review

6/10 Good

We stayed here for 2 nights. Room was clean and basic. Bed comfortable. Front desk need a lot of improvement. Not really helpful when we enquire on carpark. For some odd reason the internal carpark is not available for guest. We have to find outside carpark to park our car which is very inconvenient. They have good laundry available which is a plus sign. Just don't dine at the Chinese restaurant!! Overall is an okay hotel. Dont expect too much.
Sook Han, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Daisuke, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Great stay at JAL Nagano
Great location. Gave us good quality umbrellas to use when it rained. Was able to meet friends & talk & relax in clean, comfortable lobby.
nicola, 2-night romance trip
Verified Hotels.com guest review

8/10 Very good

1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great location and very clean. Staff is very helpful and friendly. Near famous temple.
Ray, 1-night trip
Verified Expedia guest review

8/10 Very good

Snow Monkey Park base
A one night stay to go and visit the snow monkey park, the staff we’re very helpful and even though we arrived early were able to leave our bags and then when we returned, they had been delivered to our room. Walking distance to the train station and also walking distance Zenko-Ji temple. The air con in the room was a bit confusing with a stand-alone unit. The Bathroom decor could do with modernising but it was very clean, in good condition and everything still worked. For a small room you could still move about and unpack your bags.
Verified Hotels.com guest review

8/10 Very good

Excellent BF
Small room but excellent BF with local quality ingredients 😊😊
KL, 4-night trip
Verified Expedia guest review