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Grand Burstin Hotel Folkestone

Photo gallery for Grand Burstin Hotel Folkestone

Exterior
Indoor pool
Indoor pool
Indoor pool
Iron/ironing board

Overview of Grand Burstin Hotel Folkestone

Grand Burstin Hotel Folkestone

3.0 star property
3-star hotel in Folkestone with indoor pool and bar/lounge

6,0/10 Good

1 059 verified Hotels.com guest reviews

Popular amenities

  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
Map
The Harbour, Folkestone, England, CT20 1TX

Room options

About this area

What's nearby

  • Dover Western Docks Cruise Terminal - 18 min drive

Getting around

  • Gatwick Airport (LGW) - 75 min drive
  • Folkestone Harbour Station - 7 min walk
  • Folkestone West Station - 7 min drive
  • Folkestone Central Station - 18 min walk

Restaurants

  • Rocksalt - 3 min walk
  • Steep Street Coffee House - 4 min walk
  • Marleys - 4 min walk
  • Big Boys Fine Burger Co - 4 min walk
  • Django's Cafe Bar - 5 min walk

About this property

Grand Burstin Hotel Folkestone

A great choice for a stay in Folkestone, Grand Burstin Hotel Folkestone features a nightclub. Guests can take a dip in the indoor pool or grab a bite to eat at Harbour Restaurant, which is one of 2 restaurants and serves breakfast, lunch, and dinner. Other features include a bar/lounge, a fitness center, and a sauna. Fellow travelers say good things about the helpful staff and bar.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 550 rooms

Arriving/Leaving

  • Check-in time from 4:00 PM - anytime
  • Minimum check-in age - 18
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed (dogs and cats only, 1 per room)*
  • Restrictions apply*

Internet

  • Free WiFi in public areas

Parking

  • Onsite self parking (GBP 5 per day)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) 6 AM–10 AM on weekdays and 6:30 AM–10:30 AM on weekends
  • 2 restaurants
  • Bar/lounge
  • Coffee shop
  • Snack bar/deli

What to do

  • Pool table
  • Beach nearby
  • Golfing nearby
  • Mountain biking nearby
  • Sailing nearby
  • Scuba diving nearby

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage
  • Wedding services
  • Porter/bellhop

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Television in common areas
  • Fitness center
  • An indoor pool
  • Arcade/game room
  • Nightclub
  • Sauna

Accessibility

  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Assistive listening devices available

Languages

  • English

Room amenities

Be entertained

  • Television
  • Satellite TV channels

Home comfort

  • Coffee/tea maker
  • Iron/ironing board (on request)

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries

More

  • Daily housekeeping

Special features

Dining

Harbour Restaurant - This buffet restaurant serves breakfast, lunch, and dinner.
Victorian Restaurant - This restaurant serves breakfast, lunch, and dinner.

Fees & policies

Optional extras

  • Breakfast costs between GBP 10.00 and GBP 15.00 for adults, and GBP 5.00 and GBP 10.00 for children (approximately)

Pets

  • Pets are allowed for an extra charge of GBP 10.00 per pet, per stay (maximum GBP 25.00 per stay)

Parking

  • Self parking costs GBP 5 per day

Pool, spa, & gym (if applicable)

  • The fitness facility is accessible for GBP 4.00 per person, per day
  • Guests under 16 years old are not allowed in the fitness facility, and guests under 16 years old are only allowed in the swimming pool and health club with adult supervision

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Policies

This property accepts credit cards. Cash is not accepted.

Also known as

Burstin
Burstin Hotel
Folkestone Grand Burstin
Folkestone Grand Burstin Hotel
Folkestone Grand Hotel
Grand Burstin Folkestone
Grand Burstin Hotel Folkestone
Hotel Burstin
Burstin Folkestone Hotel
Burstin Hotel Folkestone
Grand Burstin Hotel Folkestone, Kent, UK
Hotel Grand Burstin
Grand Burstin Hotel
Grand Burstin
Burstin Folkestone Folkestone
Grand Burstin Hotel Folkestone Hotel
Grand Burstin Hotel Folkestone Folkestone
Grand Burstin Hotel Folkestone Hotel Folkestone

Frequently asked questions

Does Grand Burstin Hotel Folkestone offer free cancellation for a full refund?
Yes, Grand Burstin Hotel Folkestone does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Grand Burstin Hotel Folkestone?
As of 26 November 2022, prices found for a 1-night stay for 2 adults at Grand Burstin Hotel Folkestone on 04 December 2022 start from R656, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Grand Burstin Hotel Folkestone?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Grand Burstin Hotel Folkestone?
Yes, there's an indoor pool.
Are pets allowed at Grand Burstin Hotel Folkestone?
Yes, cats and dogs are welcome, with a limit of 1 per room. There's a charge of GBP 10.00 per pet, per stay.
Is parking offered on site at Grand Burstin Hotel Folkestone?
Yes. Self parking costs GBP 5 per day.
What are the check-in and check-out times at Grand Burstin Hotel Folkestone?
You can check in from 4:00 PM - anytime. Check-out time is 10 AM.
What is there to do at Grand Burstin Hotel Folkestone and nearby?
Have fun with activities like mountain biking, sailing, and scuba diving, and practice your swing at the nearby golf course. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a nightclub and a sauna. Grand Burstin Hotel Folkestone also has a fitness center and an arcade.
Are there restaurants at or near Grand Burstin Hotel Folkestone?
Yes, there are 2 onsite restaurants. Nearby restaurants include Steep Street Coffee House (4-min walk), Marleys (4-min walk), and Big Boys Fine Burger Co (4-min walk).
What's the area around Grand Burstin Hotel Folkestone like?
Grand Burstin Hotel Folkestone is a short 7-minute walk from Folkestone Harbour Station and 6 minutes' walk from Folkestone Beach. Travelers say this hotel is in a good location.

Overall score and ratings

6,0

Good

6,0/10

Cleanliness

6,6/10

Staff & service

5,9/10

Amenities

5,3/10

Property conditions & facilities

5,6/10

Eco-friendliness

6/10 Good

Old and tired hotel with poor service
I had to change rooms 4 times in the space of two days. Some rooms I was offered were smoky although it is nonsmoking rooms. The fire door and gate door with the card key was banging loud from the early hours. The card key doesn't work very well either I had to ask the receptionist to update it several times. The bed was clean and comfortable. I ordered Deliverloo and the driver left my order with the reception but they never contacted me, I had to reorder again. They must kept it for themselves as I have never heard back from them even when I was checking out the next day. I have also asked for a room service which was ignored.
S, 7-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Dan, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Joshua, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

It was good as we stayed in a premium room .
Jayson, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

Unpleasant.
Room was very unclean, definitely not hoovered. Whole place felt looked and definitely was dirty. Staff were pleasant but seemed tired and unhappy. I wish it didnt operate as a hotel.
2-night trip
Verified Hotels.com guest review

10/10 Exceptional

chris, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Good but not free parking
Georgi, 1-night business trip
Verified Hotels.com guest review

2/10 Poor

Hein, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Avoid
This is a hotel falling apart at the seams. Dirty, debris in bathroom, broken loo seat, blocked drains creating a terrible smell - the whole experience was pretty disgusting and we left after one night of a two night stay.
Virginia, 2-night family trip
Verified Hotels.com guest review

4/10 Fair

Chrishna, 1-night trip
Verified Hotels.com guest review