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All properties in San Bartolome de Tirajana, Canary Islands, Spain
1 room, 2 adults

Hotel Parque Tropical

4-star4 stars
Great for families

Good to know

  • Children's pool
  • Beach nearby
  • Dry cleaning/laundry service
  • Elevator
Avenida de Italia, 1, Playa del Ingles, San Bartolome de Tirajana, Gran Canaria, 35100, Spain

4-star hotel with outdoor pool, near English Beach
  • Free WiFi in lobby
  • Great for families

    Good to know

    • Children's pool
    • Beach nearby
    • Dry cleaning/laundry service
    • Elevator
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

Canary Islands may have restrictions in place due to COVID-19. Find out more

Property renovations and closures

This property is closed from November 1 2020 to May 31 2021 (dates subject to change).
  • The hotel is very welcoming, warm and lovely. The gardens are very tranquil , beautifull…Nov 19, 2019
  • great hotel in good location, near beach, local transport, taxis. Nice rooms, spotlessly…Apr 21, 2019

Hotel Parque Tropical

  • Standard Room (2 adults + 2 children)
  • Double Room Single Use
  • Double Room (1 Adult + 1 child)
  • Standard Double Room (2 adults + 1 child)
  • Standard Double Room (3 adults)
  • Standard Double Room (2 adults)

What’s around Hotel Parque Tropical

Landmarks

  • On the boardwalk
  • Yumbo Shopping Center - 24 min walk
  • Maspalomas Dunes - 30 min walk
  • English Beach - 7 min walk
  • Paseo Costa Canaria - 2 min walk
  • Playa de Cochino - 4 min walk
  • Playas del Veril - 6 min walk
  • Las Burras Beach - 11 min walk

Getting around

  • Gran Canaria Airport (LPA) - 17 min drive

At a glance

Key facts

Hotel size

  • This hotel has 220 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time noon-anytime
  • Check-out time is noon

Restrictions related to your trip

  • Canary Islands may have restrictions in place due to COVID-19.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. This property enforces a strict dress code in the restaurant.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18

Travelling with others

Pets

  • Pets allowed (dogs only)*

  • Up to 15 lbs

  • Food and water bowls available

Internet

  • Free WiFi in public areas

Transport

Parking

  • No onsite parking

  • Free offsite parking nearby

  • Street parking available

Payment types at the property

  • Cash
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • Poolside bar
  • Free reception
Things to do
  • Miniature golf on site
  • Playground on site
  • Bicycle rentals nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Parasailing nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Skydiving nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby
  • Water skiing nearby
  • Windsurfing nearby
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 5
  • Year Built - 1971
  • Elevator
  • Designated smoking areas
  • Garden
  • Terrace
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Grab bar - near toilet
Languages Spoken
  • English
  • French
  • German
  • Italian
  • Spanish

In the room

Home comforts
  • Slippers
Things to enjoy
  • Furnished balcony
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • 26-inch LED TV
  • Satellite TV channels
Stay connected
  • Desk
  • Phone
More
  • Daily housekeeping
  • Access via exterior corridors

Special features

Dining

Onsite venue - Overlooking the pool and garden, this buffet restaurant specializes in international cuisine and serves breakfast and dinner. Guests can enjoy alfresco dining (weather permitting).

Bar jardin - This poolside bar specializes in international cuisine and serves lunch and light fare. Guests can enjoy alfresco dining (weather permitting).

Recreation

On Site

  • Fitness facilities
  • Outdoor tennis court
  • Tennis on site
  • Miniature golf on site
  • Playground on site

Nearby

  • Bicycle rentals nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Parasailing nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Skydiving nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby
  • Water skiing nearby
  • Windsurfing nearby

Hotel Parque Tropical’s small print

Also known as

  • Hotel Parque Tropical
  • Hotel Parque Tropical Hotel
  • Hotel Parque Tropical San Bartolome de Tirajana
  • Hotel Parque Tropical Hotel San Bartolome de Tirajana
  • Hotel Parque Tropical San Bartolome de Tirajana
  • Parque Tropical
  • Parque Tropical San Bartolome de Tirajana

Policies

Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Only registered guests are allowed in the guestrooms.

Pool access available from 10:00 AM to 7:00 PM.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards, and cash.

Optional extras

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Safes in guestrooms can be used for EUR 2.50 per night

Pets are allowed for an extra charge of EUR 12 per pet, per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Hotel Parque Tropical

  • Does Hotel Parque Tropical offer free cancellation for a full refund?
    Yes, Hotel Parque Tropical does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is Hotel Parque Tropical currently open?
    This property is closed from November 1 2020 to May 31 2021 (dates subject to change).
  • What are the cleanliness and hygiene measures currently in place at Hotel Parque Tropical?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Hotel Parque Tropical?
    No, unfortunately, but there's free parking nearby.
  • Is there a pool at Hotel Parque Tropical?
    Yes, there's an outdoor pool and a children's pool. Guests have pool access from 10:00 AM to 7:00 PM.
  • Are pets allowed at Hotel Parque Tropical?
    Yes, dogs are welcome, with a maximum weight of 15 lbs per pet. There's a charge of EUR 12 per pet, per night. Food and water bowls are available.
  • What are the check-in and check-out times at Hotel Parque Tropical?
    You can check in from noon - anytime. Check-out time is noon. Late check-out is available for a charge (subject to availability).
  • Are there restaurants at or near Hotel Parque Tropical?
    Yes, there's an onsite restaurant that offers alfresco dining, international cuisine, and garden views. Nearby restaurants include Guarapo (4-min walk), Amigos Coffee (5-min walk), and Gran Slow Boat (5-min walk).
  • What is there to do at Hotel Parque Tropical and nearby?
    Practice your swing on the tennis courts. Additional recreation nearby includes game drives. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a fitness center and a garden.

Recent reviews

Exceptional 9,6 From 67 reviews

Very good 8,0
A very enjoyable stay
This is a very well run hotel. When we arrived we were allocated room 310 with two single beds (we had requested a double). The room overlooked the road, which could be noisy. We were told upon check in that we could move to a terrace room the following day, and we took this option. We were so glad we did, this room 118, was on the ground floor just near the pool, and had a terrace where we could catch the evening sunshine. A far superior room than 310, with a massive double bed and super power shower. It also afforded easy access to the exit to the promenade. We had also taken the half board option, as the add on was cheap. They run three sittings, 6pm to 7, 7 to 8 and 8 to 9. We took the 8 to 9pm option, which appeared to be the least popular, but was great for us as it meant there was no rush to get ready in the evening. The food was great, with a varied theme each night. Overall the staff here are very friendly (reception were a efficient but not a little grumpy). The evening show is OK if a little short. Drinks prices are competitive with outside the hotel. It is worth taking a jumper or jacket in early March as can get quite cool in the evenings with a moderate breeze. The hotel rooms and grounds are kept very clean. The grounds are very pleasant with plants from different places around the world. Overall we would stay again, but are not in the habit of going back to the same hotel / resort twice.
John, gb7 night romance trip
Exceptional 10,0
Lovely hotel
Lovely hotel with beautiful gardens and pool area. Very comfortable outdoor furniture throughout the hotel and on indivudual balconies. Very good restaurant and choice of food. The staff were very hgelpful Bd professional. I would definately return.
Yolande, gb2 night trip
Very good 8,0
The gardens were lovely. Well landscaped and immaculately kept. The bathroom needed serious updating.
gb10 night romance trip
Exceptional 10,0
Special hotel environment and lovely staff.
Special environment, very ovely staff who cares about their hotel and the customers’ happiness It’s a wonderful experience for my family.
Qu, ie3 night family trip
Exceptional 10,0
stunning hotel
We had a great time in this amazing hotel! I would recommend it to everyone as it is different from the stereotype of big tourist hotel. We had a great time!
Stefan, ie8 night romance trip
Exceptional 10,0
Very clean, tastefully decorated, large rooms. Full range of amenities and excellent breakfast buffet. Staff very friendly and helpful. FYI, very tiny parking lot, but street spots readily available for low rates.
Ken, ca5 night trip
Very good 8,0
Great hotel at a reasonable price
A lovely hotel, at a very reasonable price. Staff were very knowledgeable and fluent in multiple languages. A great restaurant serving excellent breakfast and dinner buffets, and a great pool. Only downsides were the room we reserved was for 2 singles and 1 sofa bed, but we arrived to 1 double bed and 1 sofa bed. Not the end of the world, and to the credit of the staff, they did say we could move to another room if we came to reception after breakfast the next morning, but considering we were three friends on a weekend away, we couldn't quite muster the energy to get up at 10am to move rooms. My main qualm was with the sunbeds at the pool. It was almost impossible to find a bed after 11am, they all had towels on yet only about half of the people were actually in or around the pool. There was a group of six beds that I didn't see used once for over 3 hours, yet towels were there keeping them on hold. My advice would be to at least have a sign telling guests that beds not to reserve or put beds on hold, or ideally to have a member on staff on duty around the pool. But otherwise we really enjoyed our stay, and would definitely consider coming back here should I return to that part of the island.
G, gb3 night trip
Exceptional 10,0
Friendly hotel
Really friendly staff make the difference here
James, gbFamily trip
Exceptional 10,0
Das Hotel ist nicht zu gross gut überschaubar. Das Essen war gut man konnte die Essenszeit selber wählen18/ 19/20 Uhr.
Sidney, ch11 night trip
Exceptional 10,0
Chambre spacieuxe
Chambre spacieuse avec un canapé et un fauteuil confortable. Le balcon était large avec deux fauteuils en rotin, bon restaurant, check in et check out rapide.
PHILIPPE, fr2 night trip

Hotel Parque Tropical